-
April 2024 by Teresa Caldwell
Super nice staff helped with an urgent request! Got the bed frames I needed in a hurry. Going into store yielded faster results than online
-
April 2024 by Raylette Johnson
I had a great experience with the staff at Mattress Firm thank you again for all your help.
-
April 2024 by Lynn Blackwell
We were greeted immediately when we came in. Kecia was very knowledgeable about the type of mattress we needed for my mom's bed. We were very pleased and decided not to look at any other stores. She also helped us pick out pillows and was able to answer questions about them. When I need a mattress for my bed I'm starting with Kecia.
-
March 2024 by Kimberly Hughes
Kecia at Mattress Firm was an absolute Gem. She helped me navigate the best options, delivery and prices. I originally ordered online and called the local store for a follow-up. Calling local made all the difference. Online was great but ordering from the folks in the local store can help in so many ways. Kecia at Midtown Village, thank you!!!
-
March 2024 by Jessica Junkin
Great help and knowledge! Staci was great at helping us find the right mattress.
-
March 2024 by DeVonte Stewart
Me and my wife were on the run around until we stopped in and talked to Patrick. He gave us a solution with the best price we had seen all day. We will be returning for future purchases.
-
March 2024 by Allen B
Robert listened closely to our needs and concerns, was very patient with my wife and I. His product knowledge is extremely impressive.He directed us to the mattress that he felt, and hopefully will fulfill our desired outcome. He was kind, courteous and generous.We are pleased with the transaction, it was pretty straight forward and seamless. Definitely pre covid style customer service that was greatly appreciated!ThanksAllen and Mary
-
March 2024 by Alexis Jowers
Staci was great . I had an awesome experience shopping with her. She greeted me as soon as I came in. I can’t thank her enough for the customer service she provided. She showed me different type of mattress with different or icing and what made the shopping experience great, she didn’t rush me to buy anything. I was comfortable shopping with her. Thanks Staci in Tuscaloosa Midtown Village for your wonderful outstanding customer
-
March 2024 by Megan Mott
Mr.Gunn was very helpful in finding me a new mattress. He's extremely knowledgeable and quick. You can tell he's done this a while and loves it. 10/10 for Mr.Gunn
-
March 2024 by Toni Jones
We love our new mattress! We weren't happy with the first mattress because our backs still hurt so we used the return program and bought a Sterns & Foster mattress. It cost more but so far it is worth every penny! Patrick G. at The Shoppes at Legacy Park location told us we would love it and we do. Great sales consultant! As honest as they come! ?. The delivery guys were awesome! Even helped us figure out attaching the headboard. We are very happy with all the help and advice we received from Patrick!! Thank you!!
-
February 2024 by Blake Willcutt
Patrick was very knowledgeable and helpful finding us the right mattress for our son, would recommend buying from him again.
-
February 2024 by Amalia Felix
Went looking at different stores to find the right bed, the difference? Patrick did such a good job explaining each bed’s benefits and also recognized the need of the customer! Im an indecisive person when it comes to things but Patrick did such a good job recognizing what I was looking for !! I was out of there within 20- minutes of looking ! Comfortability is so important to me and he is is soooo knowledgeable! 10/10 recommend going and allowing him to help you pick your perfect mattress !! ? ?
-
February 2024 by Patti White
Patrick was knowledgeable, helpful, and focused on finding the right mattress to suit me. He respected my price point, listened carefully to my comments on each item I tried, and — once I had decided — talked me through the invoice and the delivery process. Very good experience.
-
February 2024 by Tracy
The lady that helped me on 1/20/2024 was kind, courteous, and knowledgeable. I had no other choice but to buy!
-
January 2024 by Victoria Winningham
Patrick was very knowledgeable about all the information, and answered all my questions. He was very easy to talk to and made me feel like I was making the right decision with the mattress I chose. I will be telling all my family and friends to visit him if they need any help with mattresses.
