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March 2024 by Baylee Reeves
This was hands down the BEST Moes I have been to! The customer service there was exceptional and they were all so kind and welcoming!
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February 2024 by Jacqueline B.
CUSTOMER SERVICE AT THIS LOCATION ( 2312 McFarland Blvd E, Tuscaloosa, AL 35404)IS AT AN ALL TIME LOW!!! WENT THERE TODAY AROUND 1 PM MY FIRST TIME ORDERING IN STORE, THE YOUNG LADY TAKING MY ORDER WAS EXTREMELY RUDE & VERY UNPLEASANT!! WILL NOT VISIT HERE AGAIN!!
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January 2024 by Alexzia Winn
My experience during family time was outstanding. We received the best customer service. Thank you Manager at store #512 and his PM shift team. I recommend others to check out their restaurant. Everyone desires a raise!!!
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October 2023 by Eileen Hubbard
Absolutely delicious....
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September 2023 by Paul Liolios
My wife tends to be 'selective' when she gets take out. The staff here accommodated me to ensure the nachos would be perfect, not soggy when assembled at home. We even discussed various flavors of ice cream. Thanks so much for your
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August 2023 by Amelia Cunningham
I went there after I got off work tired didn't feel like cooking. It was so good nice and clean friendly staff.manager that was on duty great customer service and I appreciate that very much I will be going back.
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August 2023 by Victoria Christensen
Oh my gosh! I hardly ever leave reviews but they were so nice!! The workers were amazing! And the food is delish!
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August 2023 by Teeyaka Ashe
I want to give a shout out to Jeremy (with the long hair)!!! Thank you for doing a marvelous job at preparing my order. You made my experience very nice and and I will return. Your customer service was impeccable! ❤
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July 2023 by Allen B
Moe Meat and Moe Cheese and Home Wrecker were excellent, some of the staff was friendly but the food was excellent ?
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July 2023 by Spencer Bernard
The food is decent but quite expensive for fast casual dining.
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June 2023 by Shanel Nicole
I keep ordering from here and everytime there is always an item missing. I've ordered two days in a row and my drink was missing both times.
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June 2023 by Makayla Wright
I decided to come to Moes off campus today just to see if the food was same as on campus sadly it was not. The service was terrible the girl preparing my food gave me half a scoop of chicken and when I asked for a full scoop she charged me an extra 4$ and when I was telling her what else I wanted on my bowl she would say okay proceed to make other orders. The experience was terrible but best believe I would not come now I see why people go to chipotle. I didn’t drive from my hometown for someone to overcharge me and give me little to no food. If I could leave 0 stars for service and atmosphere I would.Parking: Okay
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June 2023 by Yasmin Madison
Fair warning provided for free: This store has a NEW policy where employees are only allowed to give customers ONE scoop of chips. As a customer of Moes for over 15 years, it is very disappointing to be able to count the amount of chips I received on two hands. The pictures attached depict TWO scoops of chips which is less than 1/3 of the bag fyi.Moes is literally known for giving a bag FULL of chips with meals purchased. I didn’t pay $20+ for half a meal. Going to an actual Mexican restaurant will probably give you more bang for your buck because you gets bowls of chips for free :). Also, only having ONE person serve food AND ring up customers leaves employees up for berating by customers. It’s definitely NOT the minimum wage worker’s fault….This store seems to care more about $$ than fair treatment of customers AND employees. Most likely will not be coming back any time soon. And others are probably the same because several customers left from the LONG wait. I hope this store does better in the future.
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May 2023 by Vanessa King
The food was delicious but I experienced literally the worst customer service of my life on Thursday night. The young lady making our food was so rude and kept loudly talking about my group of four to another coworker. We came in to eat at 8, they close at 9. She complained multiple times about customers who come in an hour before close, pointing at us saying we’re the reason she has to stay at work and that we could have ate somewhere else. Not a single other employee apologized to us or attempted to correct her, despite all four of us leaving a monetary tip at the register. Terrible employee. Made me so uncomfortable, I will never eat at this location again. Not to mention about 10 other people came in to eat after us. We left before 8:30, leaving them ample time to close the restaurant. Also, a different female employee was cooking on the grill in pajama pants. I know everyone has bad days and I don’t know what she’s going through, but her unkindness made for an unnecessarily bad experience.
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April 2023 by faith rutherford
Yesterday, me & some friends decided to eat dinner here. As soon as we walked in, we were faces with a very rude girl that came to take our order. She was visibly angry that customers came into the restaurant when it had just turned 8pm. She made my food, not saying anything at all just staring at me & not suggesting what toppings i would like. I paid for my food & everything was fine until my friends paid for their food and met me sitting down. They proceeded to tell me that while she was making their food she was complaining out loud about how she hates when people come in before they close and that we were the reason she was not getting to go home when there was a whole line of people behind them. We were so uncomfortable while eating that we just packed our food up and left. I am very disappointed with the service that me & my friends had tonight. ( we all even tipped despite the terrible service) Being that we are all servers ourselves it is beyond me that she would have the audacity to speak like that in front of guests. Besides the disgusting service our food was amazing but i’m not sure if i’ll go back to this location.