“⭐⭐⭐⭐⭐
A truly dedicated and compassionate shelter
I want to share my honest experience, because I have seen many negative comments that simply do not reflect the reality of the incredible work being done here.
Running an animal shelter is an enormous task. The staff spend their days caring for the animals, monitoring their health, helping them emotionally, cleaning, feeding, and trying to give every single dog and cat a chance for a better life. This is not an easy job — it is emotional, physical, and often heartbreaking. And yet, these people show up every day and give their absolute best.
Some people complain about a kennel not looking perfect or about messes in the cages. Before judging, one should truly understand what it means to care for so many animals at once. Anyone who has ever worked in a shelter or cared for a sick, scared, or abandoned animal knows how demanding it is. Instead of criticizing from the outside, people should appreciate the hard work — or even volunteer themselves to see the reality firsthand.
I personally have seen how much love, patience, and effort the staff put into these animals. They provide a safe place when humans have failed them. They comfort the ones who arrive scared, neglected, or abused. They shed tears when animals don’t make it, and they celebrate every adoption with genuine joy.
This shelter deserves respect, not complaints.
Thank you to every staff member and volunteer who gives these animals hope, comfort, and a second chance. You are doing truly meaningful and compassionate work. Five stars, without hesitation.”
“The staff here is always the sweetest and so helpful! The pets here are always cared for and you can tell the staff cares about their well being! We love this location!”
“This location is great, always friendly and helpful staff. Neat and organized so its easy to find exactly what I need. I enjoy the convenience that the hard working staff provides by going out of there way to ensure. See yall next time, thanks.”
“I just want to leave this review we are getting a axolotl from sounds fishy aquatic and exotic. Brandon there was absolutely wonderful (I called looking for a specific part they would not carry) but he still gave me some amazing insights to where I happen to mention river rocks we wanted to put in the tank I was just going to soak in the water along with the stuff that would be in the tank where be said you can heat oven at your LOWEST temp OR boil to make sure they thoroughly have been desanitized at the best (then do the soak once they have cooled) and even though I was told about the Temps axolotls live in he wanted to double check that we did know (they love to be very cold or survival can not happen) and also has known Chris who works some at sounds fishy for 15yrs and said if he says one thing he would trust his advice as he has had them for a long time. I was extremely happy when I got off the phone and he was VERY HELPFUL to some things I did not know. YOU deserve a raise now! Honestly every time I have ever come in to pet supplies the customer service is always 100% on key. Pet supplies your employees should get a raise now. They really help your business stay alive!”