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February 2024 by David Friedeberg
Great and friendly staff. Clean store, restrooms, gas lanes.
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February 2024 by Jay Rivera
I never write my experience in a truck stop because I'm a truck driver but this location was my worst experience. I got an shower and notic on the ceiling that the vent for the steam to go wasn't there . I felt like someone was watching ? me take a shower and the shower # was 4 so if anyone goes to this location and take a shower in shower 4 make sure its taken care
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February 2024 by River J
Did not appreciate the loud commercials and weather report being blared in my ear while pumping gas.
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February 2024 by Jeriship Rivera
One of the worst pilots in been at, very disorganized, and no customer service is not friendly staff
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January 2024 by Ihor Bobryk
a dirty place, especially where trucks refuel
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January 2024 by Elizabeth Roszkowski
The clerk behind the counter wouldn't ring me up. She told me to use the self check out machine. I asked if a regular register was open. She said it was closed. So, I set my things down on the counter and walked out.
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January 2024 by Victor Paez
Put the Pilot company to shame. Go elsewhere
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December 2023 by Jt S
Stopped here for the night got up in the early morning when to gt a coffee waiting in line and the rudest person this morning told me to use the self check told him I don't use the self check out and then proceed to stand their and not help a single person
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December 2023 by Alan Meyer
Thank you for refusing to take my money. I don't do self check out as it's NOT MY JOB so since your employees refused to check me out I saved money and you lost money
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December 2023 by Prince Clemons
5:35 am Halloween morning, I was refused service by the 2 gentleman behind registers because I didn't know how top use self check out and is not interested in doing so??♂️. I don't believe in working for free AND giving you my money. I will never come here again. if pilot is transitioning to this type of set up where we HAVE to work at a register too, I'll take $2000 a week in fuel back to Loves.
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December 2023 by Hank Miller
Nice staff. Stocked store. NOT RV FRIENDLY. This truck stop is a nightmare. People get gas and walk into the store. May be fine for a diesel, but if you have a gasser go somewhere else. 40' with toad. Listed as "RV friendly" . . .not.
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September 2023 by Blooming Flower
Great Clean-Inside & Out Truck Stop On I-20 Ex.#96 In Tuscaloosa, AL. Friendly, Helpful & Professional Employees. Stop In & Ck. Em Out!
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August 2023 by Glenn Moots
Gross men's restroom -- not nearly up to standard for a chain like this. Many of the drink machines down. Chaotic. Just a glorified gas station
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August 2023 by Joshua Stone
So I decided to give this stop a 5 star for one reason only, that is the picture of the towel setup in the shower room I got this morning. Too often as truck drivers we take these truck stop showers for granted and unfortunately at times you walk into a shower room and you can just tell that the person doing the job of cleaning these shower rooms just doesn't care about how important their job really is or maybe they don't realize... Well thank you to whomever has this job at this location!!! I know you care not only because the room was super clean and even smelling good but moreso because you went above and beyond to show that in your setting up of the towels! God bless you for blessing my day with such a small gesture!
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July 2023 by TK UA
Hit ? parking lot is a little rough and not the biggest pilot lot you saw. Don’t be freaked out by the fuel pumps reading ads out to you be careful driving out as there is some big holes on the road. They mostly use your scan machines here to pay. There is also a SUBWAY® inside and a bit of renovations going on. Bathrooms are a little cramped, but mostly OK. All the coffee machines were out when I was here, let’s hope that is just a single case. Overall, it’s not the worst truck stuff, but I would prefer they fix some of their inadequacy. Does get a bit busy during the day, but I did not have to wait too long for the pumps. They have the usual showers washing machines, drinks and snacks just like the other pilots.
