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December 2023 by D R.
Often rude and uncaring pharmacy service. Couple of guys that are really great though. Always glad when i see them at the window. Unfortunately, i usually don't get them and i am searching for a new pharmacy after years of service.
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April 2023 by Petty Betty
My photos turned out to be blurry
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February 2023 by zz tan
extreme long wait for a short line
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December 2022 by M V
The worst pharmacy I have experienced in my life...I made an appointment for my son for the covid-19 vaccine three days ago, when I visited on the promised day, they told me that we don't have the any Covid-19 vaccine for your son! They didn't even inform me in advance, nor were they polite and friendly.I believe you should go anywhere else and not there
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September 2022 by Whattajewell C.
This store has gone downhill. They don't have as much inventory as they used to and their prices are insanely high. Unless you're only going there to get prescriptions, you need to shop elsewhere. There are too many stores nearby who have lower prices. Also NEVER try to get a passport phot from here!! They made my picture and the next day I go to the courthouse to get my passport and my photo was denied. My head was cut off at the top. So I go back and they redo the picture. She fudges with it to make it look like she didn't take the top of my head off again but she did. I'm going back for my third redo. I tried telling her that the second photo was not acceptable and she said it would pass all the requirements. She just didn't want to have to take my picture again. So frustrating for a senior citizen woman with a disability, to have to go from one side of town to the next in the rain three times to try to get this done.
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April 2022 by Chris G.
Best staff EVER, every time I come in I am welcomed, store staff is always friendly, soft spoken and helpful and this store has definitely taken a full 360 spin since the first time I came in over a year ago. Management is always so helpful and keeps the store so clean.
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March 2022 by Phoebe K.
If I could give this place 0 stars I would. I've never dealt with such unprofessionalism in my life. I've been on hold and haven't spoken to a real person in an hour and 40 min. I'm appalled by this.
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January 2022 by Smith Boy
Worst pharmacy ever. Very rude will not go back to this location again.
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December 2021 by Samuel Scott
I cannot even detail the absurdity that I experienced at this pharmacy. It’s unbelievable. I walked into the Walgreens store and immediately heard a woman with long black and beige dread locks screaming, yes screaming, at a customer. I’ll start with the incredibly unsanitary fact that this woman’s hair could end up in any persons prescription. And her nails were about the size of a lipstick case…During a pandemic, I’m sure she washed very deeply under her foot long nails to discard any contamination. *not* I brought my rx to regular Walgreens in Northport 5 days ago. I was told they were out of stock, rather had not enough stock. Being told that more was ordered and it would arrive on the day specified… I called the pharmacy to inquire. I was told that my medication was not sent to the store as anticipated. But after 45 minutes, collectively, on hold I finally spoke with a very nice pharmacist. She told me that the store across town had my medication, in full. I arrived to the above for-mentioned experience. Walked to the counter and had a woman barely look at me, none the less pay attention to me, saying they aren’t “taking any more waits”…. So, a pharmacy which job is to fill rx is not filling any more prescriptions? I was told that my rx could not be done in 15 minutes before they close… it was 8:40.. aka 20 minutes before they close. I’m not sure what schooling this staff has received that they feel so emboldened to treat customers/patients in a way that emotionally hurts them. But seriously, rethink your staffing. Have a field day.. do ANYTHING. To put a cherry on the top, I was shopping in the store after being refused my valid/on time/ verified prescription and heard the same women laughing … having a great old time… Your so busy that you can’t fill customers requests but have time to chit chat and relax ? I have the manager Christines’ phone number and I will be contacting her. But this goes without saying, these folks are in control of peoples medications. Life or death medications. Medications that help them function.. medications that are none of the pharmacies business… To have such irresponsible and awful behavior happening during a pandemic, is disgusting.
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September 2021 by Andrew McClinton
One of the worst pharmacies I've been to.
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August 2021 by will wynn
Great experience. Professional, fast, and will be returning.
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October 2020 by Emily Lachtrupp
Would put zero if I could. The pharmacist here (Thursday oct 2 at ~5:45pm) doesn’t care about her clients wellbeing at all. She would not speak with my physician on the phone to try to work out an issue nor did she even listen to what the issue was. I had surgery earlier that day and the situation was critical. I will never use Walgreens again. Avoid at all costs. Check out the local places here instead if you want good service with care! (Tuscaloosa drug co)
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May 2020 by Catheryn Kilgore
Walgreens emails me when my prescriptions are ready. I went to pick it up, and was met with the worst customer service from the pharmacy. They told me I must have my information wrong. I pulled up my email her and showed her that I was told my prescription was ready and I was at the correct location. She simply said in the rudest manner “well your prescriptions not ready.” I asked her when it would be and she said “I don’t know, maybe 20 minutes.” I will never understand why no one apologizes for mistakes anymore. And I guess pharmacies don’t ever have to be held accountable...? I will definitely be moving my prescriptions to a different pharmacy.
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September 2019 by Ally C.
The worst pharmacy I have ever been to!!! I went there 4 TIMES in 2 days to pick up my prescription and they STILL did not have it ready. Clearly do not know what they are doing...worst service I've ever had in my life. Would rate zero stars if I could.
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December 2018 by Dominique Hudson
One of the workers I dealt with tonight was very rude to me. I asked her about this deal on an item, and she was real snotty to me about it and told me she didn't know and walked off. The other one at the register though was very sweet. Also I might add, it was really clean in here and well-organzied so that's why I'm giving it 3 stars instead of just one for the cleanliness and the nice worker at the register.
