Sally Beauty at 1451 Dr. Edward Hillard Dr in Tuscaloosa, AL, offers a wide range of salon-quality products at budget-friendly prices. Customers can find everything they need for hair care, hair color, styling, cosmetics, nail care, accessories, and salon equipment. The store carries top brands like Clairol, L’Oréal, Wella, and Chi. There is a helpful and friendly staff who are knowledgeable about hair products and eager to assist customers. Many reviews highlight excellent customer service, with employees making customers feel welcome and providing personalized help. One customer appreciated the free Licensed Colorist OnDemand service that offers expert advice for hair color. Customers also feel confident buying from Sally Beauty thanks to the Love It or Return It Guarantee. Staff members are often praised for their kindness, helpfulness, and genuine care. Whether shopping for professional or personal use, customers find Sally Beauty a welcoming store with quality products and dedicated employees ready to assist with their beauty needs.
The employee with the pink reddish natural hair gave me SUPERB customer service tonight! She was friendly, kind, and knowledgeable! I most definitely will return to this location for my hair care needs in the near future!
July 2024
Excellent customer service -- did not get the employee's name, but she was super friendly and helpful when I had to make an emergency stop for a bridal client. She helped me find exactly what I needed and was so kind and friendly, I wish I'd gotten her name!
July 2024
This store had a sale going on all 3/3 customer service representatives were so nice and asked me if I needed any help and were knowledgeable on hair products. Just all around great customer service and they made me feel so welcomed. I will be back!
