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July 2022 by Aminisha Hudgins
WHBM screams QUALITY!! I have had the pleasure of meeting two lovely ladies.. associate Tanaeja and associate Teaira... (I like to call them TNT because their customer service is the BOMB!! ) They are both professional, helpful, and fashion forward in every way. This is my happy place. Thank for my wonderful experience ladies. WHBM is still #1 in my book!!
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May 2022 by Chrissy Moore
Destiny was ABSOLUTELY AMAZING!!! She knew how to put pieces together and was honest about how I looked which I greatly appreciated. She was so nice, friendly and professional. I will definitely returning just because of Destiny! The store was very clean and organized.
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March 2022 by Oneal Moorhe
Love the clothes
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January 2021 by Genevieve Dumas
I wish there was an option to give this place 0 stars because that is what it truly deserves. The manager completely abuses her workers verbally and runs this store like a high school bully. I personally know young ladies who have worked here and have had them tell me not even a fraction of the terrible actions taken by the other employees, and I am thoroughly disgusted. I will never shop here and support the mistreatment of young girls after witnessing what truly goes down here.
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May 2019 by Stephaine B.
They make me look Good! They care about the customer and their individual style. They make shopping quick and painless for people like me who hate shopping!
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March 2019 by madisen carrier
I follow market house on instagram and tried getting an invoice for an item so i could have it before it sold out. I never got a response nor an invoice and they were continuously posting on instagram. none the less i went in to the store to hopefully find one and my size was gone less than 24 hours later. not happy with the customer service.
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March 2019 by Melissa Ann Milano
I would not buy any shoes here. I bought a pair of $130 shoes and since my purchase was over 60 days by one week, I was not able to get an exchange. The shoes literally are coming unglued. Totally unacceptable. I will not shop here again.
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February 2019 by Laura Waltman
Best place to get a suit or any business casual !
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February 2019 by Susan Burch Waltman
The clothes are wonderfully flattering. BUT, it is the great service, that I really love. Does anyone long for the old department store days, when a sales associate really looked after you. The WHBM Tuscaloosa team knows how to "style". They will bring you options while you are trying anything on. They strike the great balance about being attentive and honest, without being pushy. They come with a real mindset of "have you thought about this?" or I can hear their em
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January 2019 by Rebecca Johnson
I agree that the clothes are expensive but you can usually find great pieces when they have a sale. Plus, I'm willing to pay a little more for the great customer service I always receive. I have recently stopped shopping at one of my favorite stores a few shops down because I never get so much as a greeting when I walk in the door. WHBM is probably going to be my ''go-to" store now. I wish I knew the woman's name that's been working there a long time. I assume she must be a manager because she's so great at what she does. She always helps put outfits together, offers to try to order ur size if they don't have it, constantly checks to make sure u are finding what you need and checks on you when ur trying on clothes to grab another size. I definitely appreciate that they give opinions on what does and doesn't work because I tend to doubt myself when I shop alone and my husband is not always the best judge of an outfit. I think this is a great place to shop especially if you're tired of all the poor customer service elsewhere.
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November 2018 by Elaine R. Waltman
Beautiful clothes, excellent sales staff
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November 2018 by Renea
Like this place but very expensive
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August 2017 by Melissa M.
I bought a pair of $130 shoes on May 24th. They have started to come unglued, literally. I noticed it weeks ago, but I called today (I don't wear them every day, in fact today was the fifth time. And it's not on my to priorites to call asap). However, when I called they said since it was over 60 days (by a week) they could not exchange them. I recommend not buying any shoes from this retailer.
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March 2013 by Cid Haley
Am obsessed. The ladies there are beyond nice and helpful.