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October 2023 by Amber Boyett
We had a great experience with a Wayne from start to finish! He was very easy to deal with and had great customer service. We traveled 5 hours to pick up and we’re in and out in 30 minutes. Everything was ready for us when we got there. If you are looking, we recommend checking out Shoals and asking for Wayne Wilkinson!
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October 2023 by Dave Barnette
I bought a chainsaw, didn't work the moment I got it. Took it back to their service department and had to call every 4-5 days for updates. After a month, I called once again and it was finally available. There was poor compression on the brand new saw, so they sent it to Husqvarna to be replaced. I have a side issue with Husqvarna regarding that, but their service department was not on top of getting my saw back to me. I would be in a world of hurt if I was a business and needed my equipment back ASAP.
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October 2023 by Kevin Mast
Brent Jones is the Man! Got me hooked up with my new 2024 Rzr Pro R very quickly and beat everyone’s prices! Awesome dealership, awesome guy & awesome experience!!
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August 2023 by Chris Selby
Great experience working with Grant at Shoals Outdoor Sports. Always good to run across a sales guy who knows what he is talking about and goes out of his way to work with the customer ensuring they are truly satisfied.Overall impressive professionalism, very knowledgeable about the equipment and an overall friendly gent! He created a new loyal customer.
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August 2023 by William Pounders
Sales person help a lot I had a hard time remembering what molded I just knew I had a Cub cadet and thanks to sales person BHARDESTY1
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June 2023 by Lorenzo W.
Mark Banks made my buying experience so simple, I've been looking all around for a great deal on a Zero turn mower. Not only did I get a great deal on the mower, I also got a new trailer with it. I would definitely tell anyone looking to check out Shoals Outdoor Sports great place to buy from. Ask for Mark Banks, you want be disappointed! Thanks again Mark!
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April 2023 by Clark Astin
Bought a new Polaris Ranger after shopping every store in Alabama and southern Tennessee. Spoke with Chris at the Florence store. Unit was in stock and had a quote on paper in 5 minutes. Picked up Ranger that afternoon. Process was very smooth and efficient. No freight charge, no prep, no assembly, no BS. Best price in Alabama. Other Polaris dealerships should take note. Chris is the man!!Thank You Shoals Outdoor Sports!!
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December 2022 by Captain Jack Scarecrow
Best customer service in the state of Alabama. I drove 3.5 hours for the great deals they offer. Went to just buy a mower and the deals were so good about a trailer. What's even more amazing is they have no hidden fees associated with the sell. I will definitely be going back to these guys in the future!
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November 2022 by John Ward
Working with Chuck Walker at Shoals Outdoor Sports is an amazing opportunity and experience. He answered all my questions and was eager to get me information that I needed before and after buying my Lowe St-175 boat. With my physical disabilities he went above my expectations. Chuck special ordered items for me and Jonathan Spruell in the shop installed them very quickly and professionally, Thanks Jonathan for your information with regards to making the best changes to the boat. Shoals Outdoor Sports has truly accommodated my special needs after the sale. I highly recommend these guys and Shoals Outdoor Sports for all your outdoor needs. Thanks, John Ward"
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November 2022 by Julie Blakely
Excellent experience with purchasing 2023 Polaris Ranger 1000. Skylar was very patient during our decision making process. Skylar was very knowledgeable of all the products available. Skylar made our purchasing experience very pleasant and we would recommend them to anyone in the market for ATVs, boats and other outdoor vehicles. "
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October 2022 by Terry “TC” Hendrix
"Fantastic experience with my new Polaris ATV purchase. Chuck was on top of the whole process. I feel I was treated as a valuable customer. Unlike the way Longshore did me. I will return to Shoals for all my farm equipment needs. Thanks Chuck!"
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October 2022 by Tom Hagood
Excellent experience during my purchase of my new Ranger. This was my second Ranger purchase from Shoals Outdoor Sports and recommend them for all ATV or UTV. Also give a big plus for Russ, he helped me tremendously, getting my ranger equipped to meet my needs
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October 2022 by Real Brew
"Shoal Outdoor Sports is top notch in every way. Marcus was incredible to work with and made this entire process seamless. We drove 450 miles to buy this Polaris and I will be buying from them again. Thanks for a great new ride, looking forward to putting it to work. "
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October 2022 by Kallee Merrell
Very good customer service! Grant done a great job communicating with us and keeping us informed. Any question we asked he had a answer! I would highly recommend them!
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October 2022 by Rex Humphrey
I had a great time working with Wayne while purchasing our new Polaris Ranger. I walked in one day with an idea of what we needed for the farm and with that information Wayne was able to help my wife and I build our new side-by-side. Wayne is very knowledgeable when it comes to outdoor equipment and to the needs of various farming duties! Thanks, Wayne and thanks Shoals Outdoor Sports! I'll be seeing Y'all again for future purchases. My wife and I are very pleased! "
