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March 2024 by Zoey Nyx
This post office is lazy and incompetent. They will never apologize nor take accountability for the countless times of messing up my package delivery. Instead of looking at their own tracking or the label which clearly states my address number, they scan it in as “returned to sender” with the excuse that they had the wrong number. I then have to go physically retrieve it after overcoming the hurdle which is getting through to them over the phone. Of course my address is easily found right on the package where it is every other time this happens. And it is frequent. This is pathetic behavior for a small town postal office. They can do better and they should. Unfortunately, they have job security and don’t have to value their residents who rely on them.
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March 2024 by Hank Hill
The ladies are very nice who work in the front. I just wish they stayed open at least till 6pm to pickup PO box packages they can't fit. They close before anyone can get there during a work week
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March 2024 by Lizzie Washington
Hate the phone service they try and use doesn't help with anything. Why giving 2 stars mostlyJust easier to go in person.I'm always getting emails cuz I have a account to keep track of mail that says delivered but not in my mailbox. have to go online to submit a thing saying wasnt delivered. Or go in person cuz most of it doesn't show a picture.
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December 2023 by rachel wesberry
The worst customer service ever ,Lost my package
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August 2023 by Matthew Hudson
My mail carrier came to pick up some packages and didn't scan one of them so they either stole it or it's lost in the mail and they can only say oh well not our problem. Should have bought insurance. Why do I have to pay extra money to make sure if it's lost or one of them steals it they will be responsible.
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October 2022 by Jeremy Daniel (JD)
Why does my mail come on Sunday instead of Saturday.....
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October 2022 by Timothy L. Reed
The Valley post office is staffed with the most courtiess, polite and helpful people. It was a pleasing experience when I had to mail a package to Chicago today.
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September 2022 by William Paris
My mail carrier cannot figure out how to close a basic mailbox, I come home after driving to Texas every week and my mailbox is wide open with wet mail inside. I actually think they are messing with me because I'm a truck driver and I don't have a problem closing the front of my mailbox.
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September 2022 by Stevie Strickland
Very helpful and friendly service....
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May 2022 by Jennifer Wilson
This place closes at 3:30 PM CST time and they always close before closing time!
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December 2021 by Connor A.
Closed before 4:30.
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December 2021 by Melanie Colley
Love Piper and Tara. Great service
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July 2021 by Yena Park
Since I didn't get any slips, I had to go there on Saturday morning to pick up my package. The receptionist was so ride and kept cutting off while I was speaking. I kept saying I didn't receive the slip but he didn't believe what I'm saying. Service is bad.
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July 2021 by Amy Bolt
Pitiful service. I’ve called the post office several times due to my postman not delivering my package, and still they do nothing about it.
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April 2021 by Dean Seely
Postal staff are always friendly and professional. They offer you stamps and can answer any questions concerning their services. The yard is always clean and grass cut weekly during growing season. Interior spaces always bright and clean. The only thing I would suggest for customers would be the installation of a stamp machine in their lobby. Keep up the great work my postal friends!