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April 2024 by caren cunningham
The cashier at the window was so rude and when I got home the order was so wrong
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April 2024 by Aaliyah Copeland (brooklyl & aaliyah)
Wednesday April 22, around ,9:10pm. I waited in line over 30 mins just for them to tell me they ran out of food. Okay that’s fine I understand. I simply asked may I have a drink for the wait since I was the LAST car , mind you I had 4 others behind me , the little HEFER said “ for what ain’t no more food “ I would have simply paid for a drink. YOURE THE WORKER IM THE PAYING CUSTOMER N I WANT YOUR HEAD .
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April 2024 by charles whitlock
Totally messed my order up when I was the only one in line. Management doest seem to care and will not do business with them again
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April 2024 by Will Guy
Closed down
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April 2024 by Trenisia M. Echols
Fries are NEVER fresh. Fries taste burnt from old grease. The shift leader and front counter help are all ghetto. Their customer service is not on the scale at all. They tend to be confronting when you bring old soggy fries and cold chicken back for replacement. The cashier dropped my change in my hand and a quarter dropped on the counter. She smirked and said sorry. I snatched my sauces that I had to pay for because I didn't keep my old sauces that were in the previous order. This place is going down each year and the workers are getring unprofessional by the batch of hires. To say the least, most of the workers are 40+ with messy attitudes.
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April 2024 by Shelby Watson
Closed at 8:30pm, doors locked & drive thru blocked off. This isn’t the first time it’s happened either. Had people on the inside sitting down at tables. The worst Zaxby’s I’ve ever been too. Zero stars!!
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April 2024 by Olin Hanvey Jr
Pulled in at 845 pm on Monday. Drive thru blocked and doors locked. Employees just sitting at tables and booths. No note on door or anything posted as reason for the closing.
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April 2024 by TerminalxGrunt
As usual, Zaxbys fails to do the absolute bare minimum. When somebody orders something from you, include everything that was paid for. Not the first time this has happened and I don't expect it to ever change. It's honestly my fault that I thought this location would have the ability to take an order, as well as fulfill the order. What a joke.
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March 2024 by tracey prather
Terrible.. the menu items are not place in the drive thru so I got bbq boneless wings…still frozen in the middle the fries were reheated from last night, so the 82 cats at the Big Cat enjoyed my lunch! DO BETTER! This is why I drive to opelika when I do eat at places like this bc of this reason!
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March 2024 by Kaelynne MacKenzie
I understand people being tired but if you’re going to sound rude when you’re taking orders stay home. I don’t like hearing “what else!” When ordering…
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February 2024 by Corey Lashley
I ordered fried pickles and got some kinda nuggets instead and the lady at the drive through was to worried about talking to her coworkers.
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February 2024 by Shawn O.
They were so rude the ladies were yelling at us. We said our order I do not know how many times they still did not hear us and when they did not hear us they would yell at us.
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January 2024 by Betty Watson
Everything was
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January 2024 by Tarin Parrish
HOURS VARY BASED ON EMPLOYEES ON SHIFT APPARENTLY!
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December 2023 by Erica Zellars
The ppl at the drive thru are rude and have smart mouths. And if you ask for condiments they won’t give them to you while you’re at the window they make you drive back around to order it or come inside which is insane.
