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September 2023 by Tay Nel
John Carlton and the staff are very helpful and kind.
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August 2023 by William Davenport
Great Service
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June 2023 by Reponsa Bias
My car could not be replaced for the amount given my total loss vehicle. I asked the adjuster where did they find the amount that was given for the loss due to the fact I researched as well. I was told they had researched autos in surrounding areas that’s how they came up with what was going to be the settlement. I did the same identical research and came up with not one that was the same make, model, year or similar mileage for the amount that I was given. At that point I was told I could get an appraisal done to find out if anything would change. Too much to in my opinion. I don’t have a problem with the office staff they are very virtuous and professional.
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October 2022 by Cupcake Baby
John and Dawn have both been so awesome. They are friendly and have made my switch from Geico to Allstate smooth. Highly recommend this office!
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August 2022 by matthew keller
Have never had a single problem with Johns office. Always get my needs done within minutes. Highly recommend. Will continue to use them for a long time.
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August 2022 by Lauren Watkins
John Carlton is always quick to respond to any questions or needs I have with my insurance policies. I’ve been with Allstate and John as my agent for several years now even though I no longer live in the Birmingham area. I know I can rely on him to help without concern if it will get completed.
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June 2022 by Lauren Payne
John Carlton is always quick to respond to any questions or needs I have with my insurance policies. I’ve been with Allstate and John as my agent for several years now even though I no longer live in the Birmingham area. I know I can rely on him to help without concern if it will get completed.
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May 2022 by CYNTHIA HOOD
John and Dawn have both been so awesome. They are friendly and have made my switch from Geico to Allstate smooth. Highly recommend this office!
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May 2022 by Yolanda King
Been with them awhile john Carlton location l. Service is really good, so nice and helpful.
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March 2022 by Anita Bush
John made my transition from American National to Allstate very smooth!He has been nothing but helpful!My rates are much cheaper and with better coverage!Highly Recommend!!!
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September 2021 by Cherisse Freeman
I joined ALLSTATE a couple of months ago and very happy with their service. Dawn & John always have great customer service and go out their way to help you. Their the best! I'm glad I made the change and went to ALLSTATE. Thank you for all you do John & Dawn!
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June 2021 by Jamella King
I’ve only spoken with Dawn there. She’s been super responsive, super communicative and is extremely professional. Definitely overly satisfied with the customer service I’ve received there!
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June 2021 by Rabbi kane
Very friendly and helpful.
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May 2021 by Chet Bayes
Awesome customer service!! He and his team will take care of you whatever your need.
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December 2020 by Sandra Valencia
Just joined ALLSTATE and very happy with their service. And especially on their response by calls and emails. I'm glad I made the change and went to ALLSTATE. Thank you ALLSTATE.
