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November 2023 by Richard Rogers
Mobility Central has taken care of our family's needs for over a decade. And I highly recommend you do too! The staff are experts in their field and diligently work hard to find the right solutions for price point you can afford. They absolutely put customer satisfaction #1.
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November 2023 by james scott
Excellent sales assistance by owner Ben, with Rhonda, first rate professional help by veteran technician Ralph, Highly Recommend
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August 2023 by veronica gray
On June 23 I picked up my husband wheel chair. They tried to fix it but we knew it couldn't be fixed. We were told if it didn't hold up they would let the insurance company know so he could get a new one. It broke with him in the chair when we called back no one would help. We asked for the manager the guy said he didn't know how to get in touch with them he didn't have a number.we had to go and buy a wheel chair what's the purpose of insurance and we had to pay for the wheels on the chair that they couldn't fix.I also have proof where the lady signed and made copies.Its August now and we still haven't heard from anybody.
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August 2023 by Brandi Braunstein
I have MS and are in need of a scooter. My doctor wrote a Rx and my Medicare Advantage Plan were going to pay partial. I walked into Mobility Central and was speaking to 1 of 3 people on the floor. As soon as I said I was on a Medicare Advantage Plan, they said they could not help me because Medicare takes too long to pay. Everyone who worked there disappeared and I'm still crawling. Thanks.
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August 2023 by Tracey M.
I have been working with Mobility Central for years for my parents. We have purchased walkers, lift chairs, wheelchairs, etc. we have rented hospital beds and wheelchairs, so we have used all of their services. They have always had great customer service with suggestions, tips and a smile. I highly recommend Mobility Central.
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April 2023 by Bionic Woman
We bought a Pride Mobility scooter from Mobility Central. EVERYONE was so helpful, kind, took plenty of time to explain all the differences. It was a very pleasant experience. They sell everything to make life easier at home! Better quality than Amazon! Transfer benches for bath, grip bars for showers, Graspers, positioning wedges Even compression socks! I wish I had known about Mobility Central when I was Initially injured! Life would have been SO MUCH EASIER on me & my family! We were helped by Laurie & Ben. They explained all the scooter types, & helped me find the one suited best for my needs. That kind of customer service is hard to find these days.
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April 2023 by C Way
Poor service. Had to call and email multiple times for updates on my child's wheelchair parts. After waiting three months, somehow when I called the had the item in one week? They delivered his wheelchair lapbelt to replace one that started losing stitches within the first month. They took the replacement to the school. My child came home on the bus with a lapbelt that had a label stating " not approved for transport". Clearly they just grabbed something lying around at the office and put it on his chair. This was the last incident of multiple service issues. I don't have medicaid. I pay everything for my son. Several years ago they had the best service. Now it's just terrible communication and poor quality service.
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January 2023 by Kip Reaves
Everyone on the staff was super friendly and nice.Special appreciation for Rhonda she made it a great experience.
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January 2023 by scott sartain
It goes without saying that Ben and the whole team at Mobility Central went out of their wayin making sure that every little detail was taken care of on my new Permobil M3 Wheelchair. The vast amount of knowledge they each have on every type of equipment that is available is a great asset for a person like me that is disabled. Again, I can’t say enough good things about my experience with the process from Mobility Central in getting my new chair (the M3 is unbelievable
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November 2022 by Andrea Cockrell
I had a fantastic experience at Mobility Central. I purchased a Revo 2.0 four wheeled scooter and a lift. The employees were so kind, friendly and more importantly, approachable. They went above and beyond to accommodate my needs! They installed my new lift and took phone calls when I had questions. The technicians were equally as accommodating as the people in the show room. I highly recommend Mobility Central to anyone who has mobility issues.
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October 2022 by Zina H
I Loves Those People They Was Sent By God To Help Me In A Time I Needed Someone Now They're My New Company ??❤️?
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September 2022 by Penny Franklin
I gave this company 4 out of 5 stars because of scheduling issues.Once the tech finally got here all went great. It did take 5 days of promising to show up and no call no show for 2 of those days. They are very short staffed and over booked. By the way, They are hiring now. Other wise everything was great. The service tech that they have now (Ralph) is a great guy.. He does have to call the quantum 4 front service for diagnostic services quite often, but he is 1,000,000 times better than the previous service tech.
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September 2022 by Michelle McNamara
Mobility Central staff were extremely helpful in selecting equipment, explaining some nuances of Medicare insurance coverage, and equipment setup and use. They were willing to deliver the equipment the next evening, however we deferred because it would have been past our family member's bedtime, and they delivered on a Saturday.
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April 2022 by Gaddis Key
Very pleasant experience with the representative and the installer. The Bruno stair lifts are performing exactly as advertised. We are pleased with the speed which Chris of Mobility Central responded to our request for an appointment to discuss our situation and subsequent installation. Scott did an excellent job installing the units, demonstrating how to use them and cleaning up behind himself.
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October 2021 by Trey Barker
Very friendly and able to help with a last minute need for a rental for use. Made the process effortless and smooth. So thankful for their help.
