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October 2023 by JQUEST
Driving thru town and they were able to reprogram my alarm kep pad. Somehow it got unpaired from my alarm. They were able to get it working. Customer service was great, so I bought another remote to keep as a spare.
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August 2023 by Steven Johnson
Had window tint installed on my 2007 VW GTI back in 2007. Was told when I purchased tint that it came with a lifetime warranty. Tint started to fail this year 2023. Returned to store WITH RECIPE and they replaced all tint as no charge.
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July 2023 by Jammy Erwin
We've had two tremendous experiences with Sounds Great. The first was the installation of a DVD player in the family car (thanks Edward Chevrolet - 280 for the guidance!) and the second was the installation of a backup camera and new radio in my son's car. The quality of the install is amazing. Everything looks like it was installed at the assembly plant when the vehicle first rolled off the line. Just a clean, polished, finished look. Nothing looks like it was an afterthought or just attached to the vehicle in the easiest manner. They help you select the best option for your need and vehicle, take time to hide the wires, and integrate installed devices with the vehicle's existing functions (like steering wheel volume control and channel buttons) for ease of use. Emmitt and the guys just know what they're doing. There is a reason they've been there for 38 years. They do great work and they stand behind the products and their craftsmanship. I'm a big fan. Thank you Emmitt and thank you to the entire Sounds Great team!
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July 2023 by Dave Verhine
What an outstanding group of employees at Sounds Great. I had a problem with a newly purchased Kenwood DMX4707S and Rick spent over 30 minutes in the truck with me diagnosing problems, removing the radio, etc., even though I was the one who installed the radio. If you're in the greater Birmingham area and looking for audio equipment and excellent customer service, look no further. I'm a customer for life.
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June 2023 by Bobby Davis
I went to Sounds Great to have a power inverter installed in my work van and have some other minor electrical issues looked at. It's no wonder they have been in business for more thank 35 years. Rick, Jeremy and Emmitt were immensely professional, kind and courteous. I also felt they went above and beyond with a problematic light cover that didn't want to go back on. Even the guy who pulled my van from their shop was very kind. Firm handshake and kind reminder to drive safe. Top notch these guys.
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May 2023 by Stacey P.
Very very poor customer service, I was told one brand and the factory brand was put in, not allowing me to upgrade my stereo system. Sounds great needs to check on the type of employee they hire. I was reading a review from 2022 and it was like I understood what the customer was talking about (grumpy old guy seemed like like he hated his life). I felt very uncomfortable like I was NOT wanted there as an individual. I work very hard for the money I received and to be treated like I am not welcome in this establishment. I will not go there anymore, and I rather give my hard earn money to the dealership.
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April 2023 by Will Hill Tankersley
Sounds Great is great. Rick Kling and his team fixed an audio problem that the dealership could not. Also, Rick treated us like kings taking the time to train my sweet red-headed wife on her new audio system. Could not be happier with Sounds Great.
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April 2023 by Steven Morales
2010 gmc sierra 2 12 inch VD-12 skar subwoofer installation, perfect and reliable people Richard is the man
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March 2023 by Angela Coates
I had a system place in my 4 runner, Sounds Great did an excellent job. Mr. Emmett is the best, he always nice and will explain any concerns you may have.
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March 2023 by Levi Conn
Great service done in a timely manner. Make sure to ask for Emmit, he is immensely kind and knowledgeable. 10/10 definitely recommend!
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March 2023 by Bre Steger
I just came in with my mother and grandma. My mom was interested in getting some light installments on her 2023 Mercedes GLE 350. (We weren’t sure of what they provided just heard good reviews) He was very short and unhelpful. He gave references but was very unpleasant so we simply left. I don’t know about their services but I do know if I need anything sound or stereo wise they will be my last option just based off the first impression and experience. You never know who you may encounter again or who may need your services so next time please consider that and be more pleasant regardless. Take care.
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February 2023 by LEI SMITH
Tommy and all the guys took great care of me and my car. They went above and beyond to help me get my rear camera fixed. Would highly recommend and will use the again.
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February 2023 by Stan Stickels
Sounds great team did a awesome job on my 2016 Civic! This is the 2nd vehicle I have taken there and it was well worth it. Easy scheduling fair price. Thanks Emmit for the friendly and helpful customer service.
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October 2022 by Christopher Horton
Guys here are great. Talked about what I was doing and they hooked me up with I needed. Thanks Sounds Great!!! ??
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September 2022 by Neal Gerhart
Fair, professional, and great communication. They’ve definitely got my future business. Highly recommended.
