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March 2024 by Kelly N
Updated 3/20/24 sadly, we were unable to achieve our goal (and daily ritual) of a caramel Frappuccino for me and mocha for my husband. We started yesterday with Norman creating very bitter drinks. We sent the drinks back, someone else remade them & they were fine. We return the next day and the mocha was fine but the caramel Frappuccino was bitter, slushy with ice instead of creamy and tasted awful. Sent it back and Norman made it again - the exact same way! There was very little caramel lining the cup and I noticed he poured several ingredients in the cup before putting it in the blender and seemed to be skipping the cream base, which is what makes it creamy. We returned it and gave up, deciding to go to a different store. After 18 months of daily visits, driving past several other locations to visit the Cahaba Heights location because Dell always made them perfectly, it looks like Norman has forced us to try a new location :(Original review: Dell is always so friendly & makes sure my order is made correctly. The whole staff is friendly, professional and give off a good vibe.Parking: Parking can be tight between the 4pm-6pm time frame, but that's only because people don't want to park in the overflow lot next to the drive thru. If you're getting a "to go" order, just use the drive thru to avoid any potential parking concerns.
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March 2024 by Chelsea Worthington
Great place, line never takes too long!
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February 2024 by Brad McCombs
Love This Starbucks Location
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December 2023 by Angie M.
Stopped by Starbucks yesterday for a drink before heading to the summit. I tend to always forget that there is a Starbucks here. This is the closest Starbucks to the Summit, though I think that there definitely should be a Starbucks or a coffee shop added to the summit, but that might just be me. We went through the drive through and the experience was lovely. Since it is December I have been ordering and loving the Caramel brûlée drink. It comes back every year and I couldn't be more thrilled by it. If you haven't tasted it yet, I highly suggest. Starbucks is good when it comes to altering milks, subtracting items or anything of that nature. It's what they do best. So when I asked for no whip on my iced latte there was no issue what so ever. Drive through can get kind of busy, so be vigilant about timing, or park and going inside works too.
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October 2023 by Kip Willoughby
Hate Starbucks and everytime I go confirms this. Daughter got gift card so I took her. Got there at 6:25…doors locked closed at 6:30. Ok, no big deal. But the employees in the stores thought it was funny. Pointed and laughed. Typical experience at Starbucks. And their coffee
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October 2023 by Mishae Dickerson
Awesome Service!! Baristas are helpful and accommodating every time that I pop in! Love this location.☺️
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September 2023 by Adam & Talia Alsolaiman
Oh I love Starbucks. It has the best food in my opinionKid-friendliness: They are nice to my children
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September 2023 by Kelly Nasdeo
Dell is always so friendly & makes sure my order is made correctly. The whole staff is friendly, professional and give off a good vibe.Parking: Parking can be tight between the 4pm-6pm time frame, but that's only because people don't want to park in the overflow lot next to the drive thru. If you're getting a "to go" order, just use the drive thru to avoid any potential parking concerns.
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September 2023 by Kelly N.
Dell is always so friendly & makes sure my order is made correctly. The whole staff is friendly, professional and give off a good vibe.Parking: Parking can be tight between the 4pm-6pm time frame, but that's only because people don't want to park in the overflow lot next to the drive thru. If you're getting a "to go" order, just use the drive thru to avoid any potential parking concerns.
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August 2023 by Ken K.
3-stars is about right. Slow service. It isn't often Starbucks messes up your order but here they did. They corrected the error without issue. Still I've been to many better run Starbucks. If you need your fix it's available but I'd choose another.
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August 2023 by L G
Only taste to rate 5*. Oooooverpriced.
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August 2023 by Israel Ruiz
Starbucks impresses with hardworking staff, efficiently handling orders while maintaining a warm, friendly atmosphere. Their dedication and cheerful demeanor make every visit a pleasant one. Great place to grab a coffee with a smile!
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June 2023 by Chris Leno
Awful customer service. Johnathan, with the septum and glasses, needs to work on customer service! Dont work in auch an environment if youre going to be selective on whom you chose to service based on attitude or their appearance. Especially during pride month and him being “family” himself, shame on you, do better or get out of customer service! Manager yelling at customers then apologizing afterwards, smh everyone need to start over this morning.
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June 2023 by Wendy Rodgers
I was waited on quickly and the drink is always consistently good!
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June 2023 by Chasity Overstreet
Love love ? ve it and Chloe is the sweetest girl ever
