“I love this post office! very knowledgeable personnel, very nice and friendly, I mail all my ebay packages from this post office, you could not ask for a better crew of Postal workers!”
“Today I went to the downtown Birmingham Post Office because I needed help with a difficult mail issue. I was greeted by Jeremy at the lobby entrance, who listened to a short portion of my story. Jeremy directed me to the mail clerks for assistance. I was fortunate to have Cassandra available to assist me. After carefully listening to my concern, she quickly turned to her computer and fixed the issue. I left very impressed with my visit to the Downtown Birmingham Post Office. Thank you Jeremy and Cassandra.”
“The ladies at the window are always very nice and go above and beyond to help. My carrier is friendly and always very careful with my packages. While the hours could be better for those of us that work, I'll happily trade the benefits of small town life and actually knowing who my postal workers are over the inconvenience of limited hours.”
“Love it! I actually have a PO box here. The one lady that drives a SUV is fantastic but the other lady that drives the car is always short and kind of rude. Definitely not warning to speak with.”
“The ladies are always ready to help! They go out of their way to give options for the most economical route. I appreciate this location and the employees. GOD bless y'all!”
“Long time convenient neighborhood location we do appreciate them hanging strong here. Our mail carrier is a super nice lady from 'round, and has been consistently an excellent representative of our federal government. She is to be emulated and comes from this post office; clearly her peers here shine too.”
“Natasha was amazing!! I had a lot of questions regarding my passport and she helped walk me through everything and made the experience very smooth! I’ve never had an experience this good at a post office. Thank you Natasha!”
“Today, I had the DISTINCT pleasure of being waited on by Acquanetta. She was kind, thorough in answering all my questions and just a breath of fresh air. I am grateful the post office employs dedicated, beautiful people like herself. Thank you, Acquanetta for starting my week off on a positive foot. I really appreciate you.♥️”
“Today I had to do some checking on my mail service due to waiting for some important documents and haven't received any mail in a few day's and for me this isn't normal. So I took a trip to my local post office on lomb avenue in Birmingham to inquire about the issue. The staff was very helpful and professional the young lady we spoke with was Shanta and another young professional were doing all they could do to give us information we were needing. The service was great she advised us that she would be checking on our mail for the next days ahead and would directly contact us if she found the pieces of mail we were inquiring about. I also have to say that the main reason we were following up was we really really have a professional relationship with our current mail carrier. He's always very good at his job n his work. We have never had any issues regarding questions we ask mail being delivered on time and all of our deliveries. We so appreciate the opportunity to meet the staff inside of our local post office. We left feeling confident that we were being looked out for. So again Thank you entire staff at the post office on lomb avenue we appreciated the help. And to our current mail carrier thanks for all you do. You have spoiled us on 50th street.”
“Pretty typical postal service. I mailed a package and the staff were kind and helpful. The office is small but is organized well enough. The hours are a little strange, so check before you go. As for mail delivery to our home - our post-lady is the best!”
“South Highland Post Office (Birmingham, AL), 07/07/25
I had a truly great experience at this post office. The two ladies working were so friendly and welcoming—they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders”
“Great post office. They were open for me to mail my income taxes. Morris was closed on tax day, which was a shock. The staff was so friendly and upbeat. I really enjoyed using them. Thank you Kimberly post office.”
“I have had some three incidents with the post office in the last 60 years. Given the enormous volume of their mail handling I wonder why there aren't more problems.”
“April is our carrier and she is phenomenal. Goes above and beyond. I had a package go missing on a Saturday when our usual carrier was off and I filed a claim. Ms. Angel called me the same day to touch base and by Monday I had my package. Angel also called that Monday evening to make sure I had received my package. She was phenomenal. Great customer service. Thank you Ms. April for everything you do and Thank you Ms. Angel. I appreciate everything.”
“Monique Brown is a postal worker at the Morris Post Office and she does her job beyond the best!! She treats her customers just as she would expect to be treated. I had a problem locating a few packages and she jumped right on the investigation the moment I contacted her. I emailed her my tracking numbers and she responded immediately that she received the email and started working to find them. She takes great pride in her job and goes above and beyond to make sure all of her customers are happy. Thank you so Monique for caring for others. You are a great credit to your service.”