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April 2024 by Мирхон Сафоев
The best towing service in Alaska, thx guys!
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March 2024 by Aaron Kaylor
Vehicle was towed from my driveway had to pay to get my vehicle back and when I did they put it in a snow bank witch then I had to have them pull me out and when that happened my vehicle was hit because he stoped abruptly
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March 2024 by Why626 Love
This company was the worst to deal with.
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February 2024 by Breanna Byrd
Just had a driver quickly and dangerously switch lanes in front of me in an intersection. Appears to be lacking safety protocols. I would also add this was during morning rush hour traffic at the intersection of New Seward and 36th.
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February 2024 by James Price
This company towed my trailer. They punched a hole in the side panel and damaged the front stand. The hole is at the exact hieght of the flat bed trailer. The hole actually matches the thickness of the flat bed trailer. The company will not except responsibility for the damages. After confirming the price over the phone 3 times with the manager, I go down to pay for the trailer. The manager does not give me my change. I had to ask, where is my change. He then shorts me $30.00. The manager of this location is a crook. I would assume his employees are the same way.
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January 2024 by L. D. Marvin
I’ve been waiting almost 3 hours for a tow that is “20 minutes, no problem!” Hour later “He’s almost there” half hour later, “He’s literally pulling up soon, very soon.”
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November 2023 by Blue Breshears
If you want to be lied to this is the company for you. I know things happen in life to change outcomes but really people! Arranged a tow, was told 1/2 hour out. After 50 minutes I called back to see how the Truck was doing. Dispatcher said he would check and call me back but that the truck would be here in 20 minutes. 35 minutes later I called to check on the truck and was told the truck called me and I did not answer. Dispatch said this without skipping a beat. I offered to come down and show my call logs because no one had called me. Dispatch knew they were lieing but didn't expect me to call them on it. Once again told they would check and call me back. 40 minutes later and now frustrated from all the work I had missed and with no call back I arranged a different tow company.
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November 2023 by Blake F. Quackenbush
Best tow service in town! They did an amazing job flawlessly towing my tractor up Bear Valley. Easy to work with and super fair pricing.
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November 2023 by Paul Henry
They don't deserve 1 star. These guys are a fraud!!!!!!! Had a small SUV they winched literally 20' and I backed the rest of the way out of my clients driveway by myself. They quoted me $185 for a call out, which I understand it would be more then that. The driver "Serghei" said it was $580.00. Really ? He didn't get off the main road, he didn't have to put chains on his vehicle, he literally hooked up a chain to my car and pulled it backwards 20'. I spoke to the owner at the office and he actually said" he would of charged me more due to his insurance cost and equipment use". So you're charging double the rate of any other towing company in town. These guys need to be investigated for scam/ fraud. Local news is going to investigate. To make it worse I had to pay the $580.00 due to being in my clients driveway and they had to take off. These guys are hustlers and know exactly what they're doing. As soon as they hook up the chain they won't release it until they're paid.Service: Car towing
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August 2023 by Rebecca Kratt
Came here to get items out of my stolen, totalled vehicle.. A guy, not sure if he's security or what, came outside and yelled at me for walking through the open gate to knock on the door. (there is no alternative door to approach outside of the fenced area) he instructed me to call the company's office to ‘ask if I could have access to my car’.. Upon calling the office, the same guy answered the phone and was still very rude with me, did not allow me to even speak and denied me access to my vehicle. I know it was the same guy because of his heavy indian(?) accent and the office person who eventually allowed me access was a white guy. The customer service in this business was severely lacking.
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May 2023 by vivian mellick
I called to have them pick up my car and drop off to my apartment but they took upon themselves to take to their tow yard!! They need to not be in businessService: Car towing
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April 2023 by Randy Davis
Answered the phone early morning. Came and picked up our car. Easy and simple to have our car towed.
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April 2023 by Motuga KatinaLualua
Shout out to my 24/7 crew who came through for me, Last night and last minute you all came out and towed an unwanted truck that has been so hard for my Father to sell his house, Not only that you were able to trust me to come by today and pay for the towing, Thank you again so much and I appreciate you all for und0erstanding our situation. God Bless your work place and your team, Tuna KatinaService: Special vehicle towing
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March 2023 by Trey D.
I never even requested any sort of towing service when my truck almost got towed. I just happened to go outside to my truck and saw 24/7 Towing hooking up my Tacoma. I approached the worker and asked him what he was doing. He then said "is this the Tacoma that needs towing?". I told him no and then 24/7 Towing unhooked my truck and took off. I then called 24/7 Towing informing them my truck was about to be towed without a request. It was either dispatch or the receptionist of 24/7 asked for my location and the make and model. I was shortly put on hold, then informed the guy was supposed to be looking for a Sierra. I'm not sure if it was just this one guy or how this towing company runs their operation.s.
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February 2023 by Brenda F.
As a woman when you need a toe, they will rip you off charge you way more than needed lie about how long it took, and what they had to do and after they pick your vehicle up, they will stop at their house on the way and go to the bathroom and get lunch and charge you for that time as well
