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February 2024 by K Lars
This company is gracious with guests to provide ample pick up time so guests feel comfortable with their RV operations. RV rental pick up, paperwork and orientation takes 1-2 hours, time depending solely on guests questions and needs. All questions are answered according to need, and this company is conscientious to serve guests by giving extra driving orientation when needed for guests who need more instruction of RV operations. Pick up and orientation depends solely on guests needs, extra time given gladly when needed.
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February 2024 by Shayla Pedersen
My husband and I have rented motor homes from Alaska Bear RV Rental on several occasions. We are so pleased with Katie’s customer service and hospitality. She’s very kind, generous and caring especially when it comes to helping with any issues that may arise.
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February 2024 by Reba Riddle
In the September of 2022, we booked two RVs through Kate. First of all, she was quite late to pick us up. When we arrived at her place of business, it took MUCH longer than expected before we could get on the road. She said the last people returned the RV with a damaged latch and that she had been trying to get that repaired. I appreciate her efforts to make the repair, but that should not have costs us limited and valuable vacation time. She needs to have contingency plans or back-up RVs.Our RV was in adequate shape, but my brother’s rental had a broken table and had not been very well maintained. We had to contact her during our trip because of something that was in disrepair, but overall, that did not seriously impact our trip. If you only are looking for nice and informative, go with Kate. However, if you want a well-maintained RV and you don’t want to squander valuable vacation time WAITING on Kate, you should look elsewhere. Wishing Kate and her renters better days ahead.
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January 2024 by Irma Ruiz
This is the best for Rv rentals, Motorhome rentals and Tourist Stays if you want the best rates in Alaska Anchorage this place is where you want to go very polite and professional!
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August 2023 by John Powderly
We had a great time in our Alaska Brown Bear RV. Kate is a great resource when planning a trip due to her extensive knowledge of the state. She works hard to make sure that you have a great experience.
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August 2023 by Joe Rascher
We called and e-mailed Kate for and RV rental in January for our mid-May Alaska trip. After finding her difficult to reach we booked the trip. She showed up at our pick-up location between 1-2 hours late with a smaller RV than we agreed to rent. We lost another 2 1/2 hours while she went to get the correct one off site and prepare it for it's first time out this season. We essentially lost a precious day of our trip and had to reschedule our itinerary.She told us to fill it with gas which she said she would reimburse us. During the trip we found out that the heater did not work and the evenings were dropping into the 30's. As past and current RV owners as well as being a heating contractor the heater was not working. She said that we should buy a space heater and she would buy it from us at the end to reimburse us. She did coordinate a repair person which we appreciated.The cost of initial gas filling was $54.00 and the space heater we gave her was $81.31. We gave her the receipts when we returned the RV on May 28th. She said she would send us a check. We texted her on June 6, June 13, July 20th and August 1st. Each time she tells us she would send us the check for $135.31 and she never did.Overall she was very kind and knowledgeable about Alaska. If you want one of the nicest people to deal with then rent from Kate. If you are looking for someone that is organized, won't jeopardize your trip, and will follow up with what she says, then I highly recommend you look elsewhere.
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July 2023 by Ben Janecek
This family run company went above and beyond to exceed all of our expectations with our rental! Airport pickup and drop off was provided. The RV was stocked with all the small necessities to make the trip perfect. I would highly recommend this company to anyone!
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July 2023 by Alexa Patek
Highly recommend Alaska Bear RV Rentals! We loved everything about the RV and the staff. Very accommodating and easy to work with. The RV was new and very clean. We had no issues with the RV mechanically either. It could have not been better. We would definitely book again! Thank you, Kate!
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July 2023 by m altman
This was the worst RV experience we have ever had. We STRONGLY suggest you never use this company.We had been working with Kate since December 2022 to secure a proper rv booking. When we arrived we we given the most disgusting dirty RV. We were confirmed and paid for a newer RV (less than 5 years old according to her) and ended up with an rv from 2015 with lots of issues.The fridge smelled like dead fish. There was dirty socks and food crumbs under back mattress-and when we told her about this, Kate’s response was we don’t usually clean underneath the beds after each RV rental. The list goes on.The long and short of it is stay far away from renting an RV from this company.Hugely disappointed.
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February 2023 by Laura Rudolph
Very bad experience with trying to book, promised contracts and a vehicle for my dates, did not get sent contract, could not get Kate to verify booking, did not respond to my emails, promised help with travel plans and recommendations for Alaska experiences based on her vast knowledge, completely jeopardized my Alaska vacation
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February 2023 by Gunnar Pedersen
In a day of big, corporate RV rental firms, Alaska Bear RV Rentals really stands apart from the rest. It is a smaller, local, family-owned business that provides an abundance of personal attention to details in making sure customers receive the best service possible with a clean and modern RV at a great price. Have used them for several years now and will keep coming back. Could not be more satisfied!
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February 2023 by Brooke Weis
Our family had an amazing week in the RV we rented from Alaska Bear RV Rentals. Kate and her husband were so informative and helped make our vacation epic! I couldn’t recommend them more.
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February 2022 by Shunchen Xu
Highly recommended! Kate really cares about her clients. We were trying to get an RV by the end of September, which is the beginning of the off-season. We reached out to some RV rentals, and most of them are not responsive, except Kate. Kate is very friendly and considerate. Even though we have to cancel the reservation due to the weather situation, we will definitely work with her again next time we travel to Alaska.
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February 2022 by Celeste A
We had an amazing vacation from planning phase all the way through! Kate is wonderful and her recommendations were spot on!Our camper was clean and well maintained, and we had zero issues! Plenty of comfort items were readily available for our use- towels, extra blankets, dishes, minor condiments- things not available from other companies. Kate was even available for random questions about local fare and tourism.Drop off was a breeze. We are already planning our next trip with Alaska Bear RV!!
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February 2022 by Mike S
Alaska Brown Bear RV knows what customer service means! Kate was incredibly pleasant and went out of her way to make our experience enjoyable. The RV we rented worked great, it had no issues and carried us around the state to lots of cool places. I would recommend Alaska Brown Bear RV Rentals to anyone looking for a weekend getaway or longer!
