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December 2023 by Jahnay “NayNay”
Everything you could need is in this store. Its huge and the workers are nice and friendly. They have so much knowledge on a vairity of things. Ill be back soon.
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December 2023 by terry hembry
Always have hand warmers and other things needed for winter here!
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November 2023 by David Pt
Good place to shop and pick up those important work items. Didn't find what I wanted this time
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November 2023 by Bob Rieth
One of my favorite places! My wife doesn’t let me go in there unsupervised
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November 2023 by Margie Tidwell
Love shopping here. Never thought I'd say that about a hardware store! Lol!
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August 2023 by Robert buhr
Employees will only answer the most basic of questions and will not leave the counter to help any customers. Most things are not in stock also...
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July 2023 by Executionist Hil
They too always have what I'm looking for.
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June 2023 by Walker Paul
Great customer service! Very helpful and helped me find the last thing on my list with ease.
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May 2023 by Robert Tarkington
Great place very knowledgeable staff and you can always find what you need
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May 2023 by Shala Kerrigan
Alaskan owned and they have the stuff I'm looking for frequently and are always friendly.
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May 2023 by Spencer Kiddle
I bought a heavy duty magnetic pickup tool and just 3 weeks after I bought it a part in the telescoping handle broke making it impossible to lock in the extended position. I still needed a functional magnetic pickup tool so i didn't just want to return the defective unit. Since that one had broken so quickly I decided instead that I would just return the broken unit and then purchase their top end model in the hope it would last longer. I brought it in an explained the situation with the defective unit, that I would like a refund and that I would like to apply that refund towards the purchase of their top end variant. I was told that there would be no refund because the tool was in an unsellable condition. Well yeah, it was in an unsellable condition... it was inoperable due to a defective part so I would hope they wouldn't try to resell broken equipment. I asked to talk to the manager which got me no where. The manager informed me that they will only accept returns on unopened and unused products within the return window. In the end I had spent almost $100 for a tool that became inoperable after the second use within three weeks of purchase, was denied the ability to return the defective product and wouldn't purchase the top end model out of concern that history would repeat itself.In short, if you buy a tool from AIH, do not think your purchase is returnable if it fails to function because it's defective even on day one. In order to determine if a tool is operable or defective it must be opened and used, therfore all tools are sold as is, cannot be returned if defective, warranty is not honored and must be dealt with directly with the manufacturer even within the return window of time. Buyer beware.
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May 2023 by Kelsey Kincaid
If you have a baby don't come here with your child because they tell you to leave your diaper bag at the counter because they consider that a backpack and in not so many words hinting at you stealing.
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April 2023 by Jared Earls
If you know where stuff is it’s great. Don’t ask anyone. No one knows where stuff is.
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January 2023 by Thomas Knotts
I could spend days in this place. Top quality equipment. They have the right tools for the job.
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January 2023 by Robert Coffin
Very Rude. WALKED OUT without the parts I was looking for. Some work on customer service is really needed
