-
October 2024 by Marilyn Cooper
My experience with Alaska Tax Services was amazing and I recommend their service and will use them again next year. so helpful with suggestions for next years documents - Great Service
-
May 2024 by Kyle A
I've been with Alaska Tax Services for about 10 years now. I left Alaska, but I still work with and trust Alaska Tax Services to give me the advice I need, prepare my taxes and to help me when my new state's Dept of Revenue makes a mistake.
-
February 2024 by Danny Parish
Sean is a great tax consultant
-
October 2023 by Avalon Greene
I have been a client here for over 5 years and I will not be going back. I dropped my taxes off at the end of March. They filed an extension because they would not be processed by the mid-April deadline which is fine. However, they called about 2 weeks before the extension deadline in October and informed us that we owed a pretty substantial amount of money. I also called to check in multiple times throughout the months only to be told they were "still working on it."
-
February 2023 by Dave W.
I want to share my frustration with Sean at Alaska Tax Service. We have been using their services forthe past several years. Over the past year we have requested information from Sean and received no response. Today, we drove into our appointment that we scheduled back in January, to be left sitting in the entry while Sean could be heard talking about pickup trucks on the phone. I understand that apportionments can run long, but then it becomes inconsiderate to your other clients. After waiting 25 minutes, we left and requested that Sean call us. Still waiting for the call.
-
February 2022 by Samantha Jean Palisoc
Always quick and simple process, and a fair price. Great tax biz!!
-
June 2021 by Sandra Golley
At first I was quite worry about having Alaska Tax Service do my taxes, after of years with another more well known company, but my worries disappeared after speaking with Sean who explained why it was taking so long to finish and e-File. Thank you, Thank you, Thank you! Sean, you were great! I will recommend you services to my friends and family.
-
May 2021 by jason opheim
This guy is a good tax man. This year he was really busy and we showed up for an appt. but he said he was behind. Nevertheless, he made up for it and we got our taxes done in a timely fashion. I've used him for the last 3 years and have no complaints.
-
May 2021 by Alex Chwa
I've been using ATS services for more than 25 yrs.Profesionalism and knowlegable ATS staff make me keep going back to them.
-
May 2021 by Eric Dixon
They are the best tax service that I have ever used. I would recommend them to everyone.
-
April 2021 by Michel V.
I was a satisfied and loyal client of Alaska Tax Service for over 40 years before Carter Ellis, CPA, announced in an email he was my new "tax guy" around the time my wonderful friend and accountant Edith Barrowclough died. However, Mr. Ellis never did do my taxes. Instead, he was verbally abusive in our first meeting (he is 45 years younger than I am, and aggressively came within 12" of my face.) He told me to take my business elsewhere. I was shocked and tried to put his unpleasant and unprofessional behavior behind us by writing immediately to ATS President Sean Clapper, CPA, asking that I be allowed to work with a different ATS tax preparer. Sadly, Mr. Clapper never gave me even the courtesy of a reply. ATS never did complete its engagement, and left me on my own. I complained to the State Board of Accountancy about ATS's unprofessional behavior, but I recently found out that Mr. Ellis provided the Board with malicious, false statements about what happened in an effort to avoid being held accountable. It's been a real disappointment to see the business Steve and Edie and their excellent staff built over four decades become so cold and unprofessional. Michel Villon
-
October 2020 by Glen K.
I have always had very positive experiences with Sean and found him to be a very knowledgeable and responsive accountant. He has given me good advice when needed and been instrumental to helping us get our taxes in order.
-
October 2020 by H B Koscik
Disappointment.
Very very unprofessional. I gave them my taxes in August, after multiple phone calls and emails I decided to get them back, complete or not.
Guy on the front desk just give them back to me and said "here".
No explanation, no sorry after 4 months.
I still can't believe it.
Avoid this place.
-
October 2020 by Paul Woodman
Sean is great! Really helpful and gets things done. Ruth is really nice and friendly! Highly recommend!
-
May 2020 by Tag Lady
sean and his staff are great. Sean has taken care of my taxes for the last 6 years. He is knowledgeable, experienced, personable, and friendly. I process both my personal and business taxes with him. I recommend Alaska Tax Service to anyone needing GREAT tax help and processing.
