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February 2024 by Gary Mashburn
I just still can't believe or understand the reason you eliminated Alaska from your name!!! It's like Alaska Airlines changing thier name to Global Air, JUST HOW GENERIC can you get????? Just how stubid can you get???Member since March 1975
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February 2024 by Jan Ruzicka
Always friendly and helpful.
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October 2023 by Tim Grams
Drive through service, walk in service and an ATM so lots of options for getting your banking done quickly. I've been with this credit union, formerly Alaska USA Federal Credit Union, for over 40 years. Service has always been very good and they provide a wide range of services, including free notary services for membersm
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October 2023 by Sheryl Taylor
Have been very happy with AK USA FED CREDIT UNION and I am happy with Global. Have had no problems at all. Keep up the good work.
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July 2023 by Patricia Etheridge
This bank is awful. I’m so glad I don’t bank with them anymore.
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June 2023 by Harrison Peck
Service has been completely unacceptable since the turnover. From repeated internet account access problems, snippy IT people, ridiculous understaffed branch offices, Bill Pay directions not followed, and I could go on... I am changing banks and am frankly passed off because it will be a lot of work to get it smoothed out. You know, the way it was for decades.
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May 2023 by Jennifer Jenkins
I have been an Alaska USA member for nearly 20 years and it took global a few weeks to make me ready to close all accounts and take my money and my decades of future banking to Key Bank instead.
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October 2022 by Craig Kingsbury
Need few more tellers but otherwise great.
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December 2021 by Michael Groves
Best banking experience ever! Great service, rates, and protection from scam charges. Now live in Texas but maintain my Alaska USA Federal Credit Union account and use the Alaska Visa Card.
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December 2021 by Jake Tyner
great branch
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May 2021 by Dan Fergy
Needs more staff. Arrived at 10am and was second in line, still waited over 30mins for a simple transaction. The line behind me is huge... what happened to customer service AK USA? You've grown so big I guess now you just don't seem to care :/
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January 2021 by Joseph Jean-Claude Richard M.
Worst customer service possible. Poor managed. Nearly always a long wait. Tellers do the minimum and aren't helpful.
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January 2021 by Luke Layman
very nice people
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December 2020 by Marc Wisdorf
I AM New Member because a friend wanted to deposit remotely to my account..and last 5 times been here waited 20 to 30 minutes. ..Manager and General managers take note.. pulling all my money out
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March 2020 by Jack Daniels
It's a bank and it's not well'$ rip you off at every corner so it's good to say the least, I've banked here for many years and have never had a problem no missing funds no transfer issues no worries setting up accounts it's always a safe easy and pleasant experience I highly recommend this to family and friends with grate reviews in return from them as well with that I'd say there worth you time and business.
