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November 2023 by Randy Hill
Been a member of Alaska USA/Global CU for a lot of years! That should say it all!!
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August 2023 by T. Frank Box
Made a deposit and left ✅?
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July 2022 by Coco Lopez
Always happy w them until now. It’s been 10 years at least. My entire extended family banks w them also
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April 2022 by Daisy P.
Just trying to call a loan officer back to get my loan update. The initial estimate wait time from the automated said 1hr 20min, I’ve been on hold for 1hr 23 min and still holding.
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January 2022 by Shawn VanDuren
Been with you guys for a long time. I appreciate the Birthday notices I receive it makes a difference in personalized service.Thank you.
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January 2022 by Mikel Taylor
Great tellers always helpful and friendly. But there used to be a member service office instead of tying up the only two tellers with opening new accounts. One of them should be doing quick bank deposits or cash withdrawals. I am not super impatient but 15min at the head of the line is rough.
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December 2021 by Nicolai von Pronay
Even though the line can be long, the tellers are always friendly and efficient. I needed a gold seal medallion signature and the manager took care of it immediately. The people here are awesome! I like visiting this branch, plus I can go shopping afterwards and spend the cash!
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November 2021 by Mya Blue
Waited in line in drive thru for 35 mins, soon after arriving was stuck between 2 cars and unable to leave that dreadful line, I'd do a night drop if possible. Slowest drive thru bank in anchorage.
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September 2021 by M M.
I am from San Diego, CA., I've been a member for almost 10 years and not once did I feel the need for a walk-up or an in-person support because the assistance over the phone is consistently friendly, proficient and trustworthy. Alaska FCU support numbers from the website 907-563-4567 or 800-525-9094.
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August 2021 by Kevin Carpenter
Very fast and professional, Christian was extraordinarily helpful and friendly. He attended to our business in a very timely fashion and overall created a very pleasant atmosphere:) also notable that this location stays open later than most banks which is also very convenient. Will be visiting again?
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August 2021 by Laurel Linneman
They are Awesome!
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July 2021 by Keagan D.
Very slow, watched a teller stand behind another teller for 5 minutes before deciding to open another lane.
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July 2020 by David Bresky
We have found the staff friendly and helpful.
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November 2019 by David B.
5 STARS for the simple fact that I am not able to find anything wrong with Alaska USA FCU. I have been a member since 1993. I grew up understanding that there was a relationship between the banker and the customer. Alaska Usa does business in a manner that is in sync with that line of thought.
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September 2017 by stephanie
Very helpful staff