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November 2023 by D Ball
I dont work there, but the employees were less supervised than I was. Every move I made, someone walked over to "fold" or "straighten" something near me. The whole world knows theft is on the rise. Maybe have something in place to properly apprehend an offender so you dont have to waste time pretending to work near me. While at the checkout, the manager and cashiers had a nasty attitude. Maybe its because they didnt want to be there Saturday late in the afternoon?
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July 2023 by DB So Nonchalant (D B)
I dont work there, but the employees were less supervised than I was. Every move I made, someone walked over to "fold" or "straighten" something near me. The whole world knows theft is on the rise. Maybe have something in place to properly apprehend an offender so you dont have to waste time pretending to work near me. While at the checkout, the manager and cashiers had a nasty attitude. Maybe its because they didnt want to be there Saturday late in the afternoon? Ill drive across town to 5th Ave or buy online before going back in there. That location is more welcoming.
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April 2023 by Harley Copenharve
Good place to for clothes and the staff is friendly and always able to help
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March 2023 by Christina Collins Brugliera
Need better training and customer service at this location. I bought a gift card December 3; it was her first time loading a card and I knew something was going to go wrong. Well it did of course. I had to go Back through 4 months of bank statements. Long story short, I walked out feeling like it was MY FAULT and like my declined gift card was a pos. So basically, buyer beware about their gift cards. And then the non existent customer service ??♀️. Can’t fix it unless you know I guess right.Also I wanted to mention I’m glad I didn’t send my 15-year-old child in with his gift card that wouldn’t l work. Isn’t the point of getting a gift card supposed to be that the person goes in with ease to use a gift? Sigh.
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January 2023 by carots carat
10/10 customer service and experience. Also, one of the employees (Sam) was super helpful and kind. He helped me find my size and made my shopping experience extremely easy. In addition, he is so fineeeee. Overall, thank you for hiring his handsome a**. I will definitely come again ;)
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August 2021 by Karen Loeffler-Quintieri
Staff was super helpful. Store was clean and organized. Sure wish that they would carry "long" in store again. There are a ton of "short" on the shelves. Greatful for free shipping. Have to try on because each style fits very differently.
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June 2021 by Jackson Albrecht
Customer service is awful, definitely going to old navy next time because they have way better employees there and overall better clothing at an affordable price.
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November 2020 by Sherry Buege
After being very patient and having 2 young girls who behind the counter ignore me completely, another young stepped up to the other end of the counter and told people that were there after me they could form alone there. After already waiting and been ignored I had it and told them it was crazy, left my items on the counter and walked out. All they would of had to say is we will be right with you or anything besides what they did. ?????
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March 2020 by Jessie B
I had an experience at this store a week ago, I usually do not get the one on one help I need, but this time was different! A blonde girl by the name of Jen took the extra mile to help me find my perfect fit and size in jeans, AND THEN she even volunteered to come over er to Aerie (the bra side) to help me find my perfect bra! She had full knowledge of the product and was so friendly, I will now call first and only come in if Jen is on staff that day, thank you so much!
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January 2020 by Gavin L.
This store is terrible. There are no options for hoodies and zip jackets. Also I was shopping for my 13 year old son and I could find any joggers for his size. The better store is here n fifth avenue. This store is absolute garbage.
