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February 2024 by Nicholas Niestroy
I would not recommend using this detail service.Needed my vehicle detailed before shipment. I called to make the appointment over a week in advance. I have a truck so I was told the charge would be $280 for a large truck for inside and outside detailed. I dropped my truck off for a full 24 hours. From 9am and picked it up at 11am the next day. Now, my vehicle was quite dirty due to recent melting and slush all over the roads. The inside had quite of bit of dog fur and needed some work. The vehicle did pass inspection for shipment, but that wasn't the issue. The truck had product, either wax or gloss, ALL OVER the paint. From end to end the entire outside had left over product that I could remove with my finger. Overspray on the vinyl trim. Dirt left on the paint in some areas. The inside, they missed entire nooks and cracks in the seats. Missed dirt buildup in the door jams. Wheel wells were not cleaned to a decent standard. They use a very greasy product for the inside of their vehicle to make it "look shiny". Well it makes everything feel slippery and they use it on every surface. Excess product was left all over the interior as well. When I went to pay I noticed the change was $350. When I asked why, the owner responded with "we did the engine bay like you asked". I didn't ask for the entire bay. At no point during any conversation did I ask for the engine bay to be cleaned.As someone who has detailed cars quite a bit, what they are charging is NOT worth the service. Yes the car was cleaned and passed inspection, but a detail should have a WOW factor to it. When you're paying $300+ for a cleaning service, mistakes like excess product left all over the vehicle is unacceptable. This is just a car cleaning service, NOT a car DETAILING service. There's no excuse for lazy mistakes.I didn't have time to have them redo the entire job because my appointment for shipment was 2 hours after pickup.
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February 2024 by Katherine Orozco
I brought my car here in dead of January winter during the cold snap before moving overseas. They worked with me because I had to get my studded tires off first before dropping off for detail. I picked up my car the next morning and it looked brand new with a little time before my turn-in appointment. Make sure if shipping a car, the gas is already 1/4 tank because the drop off is a 2 minute drive. I wish I had taken my car for an annual detail seriously they did incredible and my car was accepted. Super grateful to them.
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January 2024 by Christopher Coleman-Denomie Jr
Staff was friendly and got my truck in on short notice, however the quality wasn't there. Product was left all over the windshield and back glass looks worse than when i dropped it off. Large portions of the body didn't get wiped down fully leaving giant patches of unwiped polish. I really had high hopes for these guys but was left disappointed
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October 2023 by Sideral GT
They did a great job with my Audi A4! It looks awesome inside out.
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September 2023 by Jerry Baum
Very courteous. They did a great job cleaning all crevasses on the interior. Looks and smells great.Service: Auto detailing
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September 2023 by Christine Shulman
First time, like the easy online scheduling and the finished product was perfect. Just wish I did exterior too! I'll be back.Service: Auto detailing
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May 2023 by Donny Stuart
The BEST place to get your vehicle some TLC! They make it look like brand new!Services: Steam cleaning
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May 2023 by Brandon West
Was a little worried about its location on 4th street. However they did a spectacular job and it looks like the day I bought it. Have a 2013 Charger and they really did a great job. Would definitely go back and bring other vehicles.Service: Auto detailing
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November 2022 by Adam Aguilar
This place is great. They did an awesome job. Kept getting compliments that vehicle looked brand new.Services: Auto interior vacuuming
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September 2022 by Constance
I only trust Anchorage Auto Detail for all my car detailing needs! I’ve taken my car there several times and each time my car gets returned to me looking brand new! I even had a huge scratch on my side door and I thought it would never come out but to my surprise they were able to buff it out!! If you want quality work I recommend Anchorage Auto Detail!! You will not be disappointed!
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June 2022 by Kourtney Kirk
This place struck out twice for me. The first time around, I made an appointment for last week and then called a few days before to confirm. The guy who I spoke to for my appointment was very rude and unprofessional. He said that he couldn’t honor my appointment and that I had to reschedule for the following week. I rescheduled and the day of my appointment I showed up and he told me he cannot fit me in anymore. No resolutions, just turned me away. Didn’t want to have much of a conversation about it as he was too busy. Worst customer service I’ve ever experienced. Wouldn’t give this place a dime.
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May 2022 by Edgardo Ortiz
They clean my car I guess they didn’t took the proper caution on how to clean a hybridNow my car don’t start , mechanics found water under the carpeting and battery housing (inside) , I call them to address the issue after that call they block my number now if I call my number get send straight to voice message really nice lady(front desk) but this is unacceptableServices: Auto interior vacuuming
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July 2021 by Allison Capps
My car was in desperate need of a detail from the winter grime and I just finally got to it. These guys did a wonderful job and my car is SPARKLING! Will absolutely be back
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February 2021 by Trent Land
I would highly recommend Anchorage Auto Detail for anyone looking to get their vehicle detailed. I got the Auto Detail Package (Exterior / Interior) as a gift to my girlfriend and funny enough, this was by far her favorite Christmas gift. This was definitely the best value I could find around town ($160 for a sedan) and the reviews are spot on - I really wish I took before & after photos because her car looked brand new afterwards. She did mention the place was a bit difficult to find in the dark because the shop is a little small but just look for the white 'Anchorage Auto Detail' sign on the side of the shop.
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February 2021 by joshua adams
Ultimately I was very disappointed with the quality of this detailing. The individual who worked on my car not only did a poor job removing the stains I initially brought my car in for he also forced my passenger seat into the down position damaging the seat latch so that it would no longer latch in the upright position. I do not feel that the service provided was worth the the $160 fee.
