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April 2024 by Emily
After checking out other “dealerships” and not having any luck. I walked into Audi of Anchorage and was greeted by Alex. I told him what I had to work with money wise and what kind of car I’m looking for. Within an hour, we had the car we wanted. Every single employee went above and beyond for us. I highly recommend Audi of Anchorage to anyone looking for a quality vehicle.
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April 2024 by William
Got my Q8 a few months back. Love every minute of it. Brought it in for the oil change last week. Nice and easy. Staff and service did a great job and in a timely manner.
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March 2024 by Jasmine Hamid
Serenity and team have done a good job with my repairs. Great customer service.
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March 2024 by Jeremy Pardue
Had a recall done on my Audi the loaner vehicle was super dirty and there was empty alcohol containers in it.serenity the service associate was very nice
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March 2024 by Brian Beckwith
Went in for 40K service, got my car right in, and ready to go a few hrs. later. No issues at all! Which is what I look for!
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March 2024 by Aiden Scott
Great customer service, gave my car a good diagnosis, and fixed the issue I was having.
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March 2024 by Williams Bro’s 2
Wish I didn’t have to make this review, I’m really disappointed and disgusted with the service and how they treat their customers. I brought my car in for service and it was damaged while there. I’m pretty sure it was not there when I brought it in. I asked to speak to a manager and was told I had to wait 1 hour! by Cody, I had to get to work so I asked for the Service manage Greg L to call me back, let’s just say I never spoke to him, they added a part without contacting me first, then billed me when I got in. I specifically asked for them to let me know before they worked on it. Lack of care for their customers is really sad. I will never do business here again. Save yourself time and go somewhere else. Make sure you take pictures of your car before and after if you do have to have service done. Horrible business practice. Will be escalating this as a consumer.
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March 2024 by Clarence Zimmerman
We live a 5 hour drive away from our Audi dealer but they have been great! Our used Q7 came with a few problems from another dealer but Audi has helped us get our vehicle serviced properly to be a safe and comfortable ride! The service department has been great!
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March 2024 by Alecia Bridges
Alex was so amazing! He helped me get into a car I was comfortable with and love? I would definitely recommend him to anyone!
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March 2024 by john white
Adam Poole, was extremely helpful, knowledgeable, and straightforward. Brain in finance was also a pleasure to work with.
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March 2024 by Jim Kisner
Couldn’t be happier with our salesman Genesis Garcia and the rest of the staff at Swickard Audi Anchorage. Genesis made the process simple and would definitely recommend him and return to him in the future! We got the vehicle we wanted along with great service all the way around!
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March 2024 by Carla capelli
Justin Fisher Financial manager lied to me. He told me that the protection for the pain extra adds to the car was already there ínstales in the vehicle. He said if I want the car I was obligated to pay for that. Scammer!!
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March 2024 by Johan Lundebye
Fantastic buying experience, the best I've had in this town. Working with Genesis and Nick should be the standard in this industry. No games, just pleasant business and got the deal done fast when I was ready. Highly recommend working with this team, and look forward to working with them again in the future.
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February 2024 by Mike Giovanelli
Always an exceptional experience when having my Audis serviced. Cody and Jordan keep my vehicles in perfect condition, giving me confidence and peace of mind when traveling in these harsh winter conditions.Great group of professionals at Audi.
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February 2024 by Adam Poole
Both of my advisors were extremely professional and got the work completed in a timely manner. My 2000 Audi TT will be back at big lake, racing sideways on the ice in no time! The coffee machine at Audi is really tasty too.
