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“We do most of our banking in this South Fred Meyer location. I worked for this company straight outta high school, so I've had a lot of the same stuff for years. I don't care about the upcoming name change. Alaska born and raised folks know - CU1 is for Alaskans. CU1 just doesn't do it for me. It's the convenience of "Global," for me. It's the hours for me. It's keeping the waiting times down for me. Employees are helpful and consistent (what's said here, will stand at the location across the street). Love being able to grab a prescription or a few groceries after my transaction.”
10AM - 6PM
101 W 36th Ave, Anchorage
Banks
9AM - 5PM
390 W 36th Ave, Anchorage
Banks
“Advancial is the Financial hub for my family. My kids started with them in elementary school and have continued with Advancial for over 20 years because of them answering their questions, providing them with good loans, and my ability to move funds between us. Advancial works with us fairly and treats us as a valued customer.”
10AM - 5:30PM
341 W Tudor Rd Suite 100, Anchorage
Banks
“Best bank I’ve ever had. They have consistently beat any rate I’ve been offered, both credit card and auto loan. Their customer service in their branch, call center, and loan office has been stellar.
And if that wasn’t enough, their mobile app is the best I’ve ever seen outside of 2 online only ones that went out of business during my use of them.
10 out of 10, highly recommend.”
“BEST Bank in town, if you want to keep your bank forever this is the bank to have. Never had an issue or problem. Can't say that about many banks these days.”
10AM - 5PM
517 W 7th Ave, Anchorage
Banks
“I am very satisfied with the service. It's the second time that I travel and my card gets blocked, I wrote an email to Lua Leota and she solved my problem in a few minutes. She is always at my disposal for any problems related to the bank, because of her I have only positive experiences!”
“As I entered through the Home Loan doors on North end of bank I was greeted by Katisa!Her smile in the am hours would have carried a five star review. She went the distance and said hello and offered me a coffee! As I returned from teller assisting me she had a cup ready having asked how I take it, cream or sugar?!I express d having an interview and she wrote a note of encouragement. Smiling!This is really a 10 star experience, thank you for your kindness Katisa.The staff within the bank beyond her counter was very efficient.”
10AM - 6PM
201 W 36th Ave, Anchorage
Banks
“The customer service at this location is incredible! I've never had an issue with any of the employees. The employees will do everything to help you including walking you to other employees that you need to speak with and sometimes the employees will stay with you until your business is complete. The customer service is so incredible that I feel like I'm their most important customer. Honestly the comments for this location are brutal and inaccurate based on my experience. I've been a customer since 2016 and I think you should be a customer too. This FNBA location rents safe deposit boxes and I've never had to wait to access mine. I like the location because I often cross midtown, so it's super easy to take care of business before going home.”
“Give the team at this Huffman branch Gold Stars!! Jalen is awesome!! Outstanding customer service. Jalen specifically took a complicated call from me concerning copies of checks that were needed for a mortgage process. Jalen responded with courtesy, kindness and professionalism. He personally never gave up until the problem was solved and the check copies were provided. Jalen and his manager valued our privacy and security in the matter. It took less than 24 hours which is better than most banks!Thankful for Jalen, the accountants, & the manager. Thanks! ~ Mrs. Kim”
“This is your friendly neighborhood Global Credit Union branch. I have done business and personal banking with them. I go here once a week and listen the staff here is well hired I will say. They are ALL class acts very helpful and going out of their way to be friendly. The wait can be long at times but that is the case everywhere else. I have tested this theory. Let’s be patient everyone, the staff here makes it worth the wait.I will say one last thing. Try starting a new business, starting your life over from scratch, and having zero in Anchorage in 2020. Global Credit Union which was Alaska USA back then and particularly this branch are the ones who said yes to my business account, mortgage, and personal account when others said no. A difficult time in my life and they helped me. Here we are three years later, successful business, mortgage is strong, and you know my personal life is blessed. Maybe too much credit to this place but the good Lord knows they were a part in this plan and so do I.”
“I just went in to withdraw cash from the ATM. I thought the machine had eaten my card, but I had just put it back in my wallet. The staff went above and beyond to be courteous and helpful to get me my card, even calling in the technicians for the machine. (And it was all my fault, I had it the whole time). I can't speak for all of Wells Fargo but the people who work at this branch are great.”
10AM - 6PM
3111 C St, Anchorage
Banks
“Ms Debbie is our go to person at Todd Communications, she is always so helpful and the young ladies and lads that are at the drive thru as Tellers are awesome, quick and efficient. You are all doing a fabulous job!!! Thank you.”
“Gerardo helped us get an increase in our credit limit. we were gonna go on vacation so we talked to him a few days before we left and while we were out of state he was super attentive and called letting us know what happens and that we were approved for the credit increases which we were incredibly happy about. at the same time he was also looking over if we could change our auto loan over to cu1. he asked his manager and said the amount we paid was more than the value so we would have to down the difference. i said 2 months time but that has already past and it will take longer than that haha he was super helpful, friendly and attentive. i wanted to gift him a gift basket but wasn’t sure if it was allowed haha just know if u get Gerardo, ur in good hands!
- in general i love this cu1 more than the others. it has a more modern look and style and i can see that the workers aren’t as, robotic? i’m not sure of the word but that we can talk one on one openly and that it isn’t rushed - maybe because they have an open table and aren’t behind a barrier”
“Thank you for making change for me. I had $200 that I wanted to convert into $5 bills for tipping for all the fine Alaskan establishments I would partake of. I did want to mention the two people I did speak to were extremely friendly.”
10AM - 7PM
1650 W Northern Lights Blvd, Anchorage
Banks
“Though the name was hanged, the high quality of service remains. Would not changeMy banking after all these yrs. since when I go in there they always make me feel like they really care and are in no hurry to satisfy my concern.”
10AM - 6PM
1100 Muldoon Rd, Anchorage
Banks
“Had some issues with Switching to the new Security system, called Customer Service and got no real help. The Manager at the Muldoon Branch was an Absolute Treasure, she quickly and compassionately solved all the issues. SUCH GREAT CUSTOMER CARE”
10AM - 6PM
4020 Debarr Road STE 202, Anchorage
Banks
“I called the bank by phone since I couldn't do it in person and clarify some doubts about my account and the truth is I am totally grateful to the bank THANK YOU! Yes, thank you for having someone like Miss Bessie, very attentive, patient and answered all my questions. Having a bilingual, kind, patient and focused person to serve me in a way that made me feel TOTALLY SATISFIED in having been able to resolve those small doubts. I had planned to close my account since I don't use it much and she told me about all the good things about having an account in this bank that is really love and passion for your work I wish many people were like this giving excellent quality of customer service THANK YOU MISS BESSIE!!!!! ……?”
10AM - 6PM
310 E Northern Lights Blvd, Anchorage
Banks
“Trinae and Kao were so helpful in creating a health savings account for myself. They were knowledgeable, professional and friendly! Great branch and staff at this location!”
“I have been dealing with a fraud attempt on my account with Schwab. Ethan Cherry in the Anchorage office has been absolutely amazing. First of all I want to compliment Schwab on their security…it is amazing. And Ethan has held my hand through this entire process. Thank you Schwab for keeping my money secure and to Ethan for keeping me from losing my mind!”
“Customer service here saved my life.I was supposed to take a flight but had problems with my ATM. They went out of their way and beyond to actually walked up to ATM with me just to test it out.There was a black teller and a white guy sitting on his desk with beard on the right hand side of the branch when you walk in.They were just awesome.I was actually thinking about getting rid of Wellsfargo account but those two changed my mind.My visit was around 2:15pm,Thursday, 8/10/23.Sorry I forgot your names but awesome job and thank you very much.”
“Drive through service, walk in service and an ATM so lots of options for getting your banking done quickly. I've been with this credit union, formerly Alaska USA Federal Credit Union, for over 40 years. Service has always been very good and they provide a wide range of services, including free notary services for membersm”
10AM - 6PM
9041 Old Seward Hwy, Anchorage
Banks
“This was my first time visiting a Key Bank branch. The customer service Hayden (I hope I remembered the correct name) showed was exemplary. He clearly articulated responses to my inquiries. When he didn’t know the answer, he knew how to find it. He kept me updated every step of the way, until my visit was completed. Thank you!”
9AM - 6PM
101 W Benson Blvd, Anchorage
Banks
“As I was opening my.
Business account with the assistant manager.He was very knowledgeable and personable. The tellers.
Are very kind as well and helpful helpful.And it feels like their friends.
I had a check written to my company and I went into cash.It had forgotten my wallet back in the house.Well, they have to have ID they know me cause I've been there in this very personable place.So he asked if I had a picture of my ID on my phone, and I did and the cash to check for me.I thought that was above and beyond.”
10AM - 5PM
2709 Spenard Rd, Anchorage
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“It’s never a long wait in line when I go there! The tellers are so nice and always act happy to see me ! This is what I love about it... Excellent Customer Service ! Everyone should take some tips from ur employees Cuhz their the BEST !”