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“We do most of our banking in this South Fred Meyer location. I worked for this company straight outta high school, so I've had a lot of the same stuff for years. I don't care about the upcoming name change. Alaska born and raised folks know - CU1 is for Alaskans. CU1 just doesn't do it for me. It's the convenience of "Global," for me. It's the hours for me. It's keeping the waiting times down for me. Employees are helpful and consistent (what's said here, will stand at the location across the street). Love being able to grab a prescription or a few groceries after my transaction.”
10AM - 6PM
101 W 36th Ave, Anchorage
Banks
“Advancial is the Financial hub for my family. My kids started with them in elementary school and have continued with Advancial for over 20 years because of them answering their questions, providing them with good loans, and my ability to move funds between us. Advancial works with us fairly and treats us as a valued customer.”
10AM - 5PM
517 W 7th Ave, Anchorage
Banks
“Outstanding customer care! They tend to establish personal relationships with their customers.
I felt cared and valuable. Lua was incredibly friendly and professional.
Highly recommend this location. You can even park by the bank on E street for 15 minutes or on the second floor garage above the bank and they will cover it for you.”
10AM - 5:30PM
341 W Tudor Rd Suite 100, Anchorage
Banks
“Best bank I’ve ever had. They have consistently beat any rate I’ve been offered, both credit card and auto loan. Their customer service in their branch, call center, and loan office has been stellar.
And if that wasn’t enough, their mobile app is the best I’ve ever seen outside of 2 online only ones that went out of business during my use of them.
10 out of 10, highly recommend.”
“As I entered through the Home Loan doors on North end of bank I was greeted by Katisa!Her smile in the am hours would have carried a five star review. She went the distance and said hello and offered me a coffee! As I returned from teller assisting me she had a cup ready having asked how I take it, cream or sugar?!I express d having an interview and she wrote a note of encouragement. Smiling!This is really a 10 star experience, thank you for your kindness Katisa.The staff within the bank beyond her counter was very efficient.”
“Been using this fcu off and on for a little bit, referred my dad, and happy with it still. They helped me reverse some confusing fees, specifically Mario helped me! Thank you guys for always being professional & understanding!”
10AM - 6PM
201 W 36th Ave, Anchorage
Banks
“The customer service at this location is incredible! I've never had an issue with any of the employees. The employees will do everything to help you including walking you to other employees that you need to speak with and sometimes the employees will stay with you until your business is complete. The customer service is so incredible that I feel like I'm their most important customer. Honestly the comments for this location are brutal and inaccurate based on my experience. I've been a customer since 2016 and I think you should be a customer too. This FNBA location rents safe deposit boxes and I've never had to wait to access mine. I like the location because I often cross midtown, so it's super easy to take care of business before going home.”
“This is your friendly neighborhood Global Credit Union branch. I have done business and personal banking with them. I go here once a week and listen the staff here is well hired I will say. They are ALL class acts very helpful and going out of their way to be friendly. The wait can be long at times but that is the case everywhere else. I have tested this theory. Let’s be patient everyone, the staff here makes it worth the wait.I will say one last thing. Try starting a new business, starting your life over from scratch, and having zero in Anchorage in 2020. Global Credit Union which was Alaska USA back then and particularly this branch are the ones who said yes to my business account, mortgage, and personal account when others said no. A difficult time in my life and they helped me. Here we are three years later, successful business, mortgage is strong, and you know my personal life is blessed. Maybe too much credit to this place but the good Lord knows they were a part in this plan and so do I.”
10AM - 6PM
3650 Piper St #100, Anchorage
Banks
“I am always pleased with the warm reception and efficient assistance when I walk into this Branch. Best kept secret of a pleasing environment. Thank you for great service.”
“I just went in to withdraw cash from the ATM. I thought the machine had eaten my card, but I had just put it back in my wallet. The staff went above and beyond to be courteous and helpful to get me my card, even calling in the technicians for the machine. (And it was all my fault, I had it the whole time). I can't speak for all of Wells Fargo but the people who work at this branch are great.”
“Chance, Kyle and their amazing team helped me open a business account the other day. I can only describe the experience as a 10/10. Everyone seemed happy, engaged with their customers, and very accommodating. A very well managed store.Even though I forgot to print some of my documents they took care of me and helped me find what I needed. Very respectful and timely service. 10/10 would reccomend. They all deserve raises, especially Chance who helped me through the process.”
“I've been with Northrim for a while now and I definitely am sure that I'm going to continue banking with them because they definitely look out for their customers and they take care of them if you need a good bank or is looking or is looking for good one this is a place to be.”
“Thank you for making change for me. I had $200 that I wanted to convert into $5 bills for tipping for all the fine Alaskan establishments I would partake of. I did want to mention the two people I did speak to were extremely friendly.”
10AM - 7PM
1650 W Northern Lights Blvd, Anchorage
Banks
“Though the name was hanged, the high quality of service remains. Would not changeMy banking after all these yrs. since when I go in there they always make me feel like they really care and are in no hurry to satisfy my concern.”
“Gerardo helped us get an increase in our credit limit. we were gonna go on vacation so we talked to him a few days before we left and while we were out of state he was super attentive and called letting us know what happens and that we were approved for the credit increases which we were incredibly happy about. at the same time he was also looking over if we could change our auto loan over to cu1. he asked his manager and said the amount we paid was more than the value so we would have to down the difference. i said 2 months time but that has already past and it will take longer than that haha he was super helpful, friendly and attentive. i wanted to gift him a gift basket but wasn’t sure if it was allowed haha just know if u get Gerardo, ur in good hands!
- in general i love this cu1 more than the others. it has a more modern look and style and i can see that the workers aren’t as, robotic? i’m not sure of the word but that we can talk one on one openly and that it isn’t rushed - maybe because they have an open table and aren’t behind a barrier”
10AM - 6PM
1100 Muldoon Rd, Anchorage
Banks
“Had some issues with Switching to the new Security system, called Customer Service and got no real help. The Manager at the Muldoon Branch was an Absolute Treasure, she quickly and compassionately solved all the issues. SUCH GREAT CUSTOMER CARE”
10AM - 5PM
3111 C St, Anchorage
Banks
“I've been with this Bank going on 3 years now and they have taken care of me very well if I ever had a problem it was often on behalf of my mistake but this Bank does truly take care of you it truly does.”
10AM - 6PM
310 E Northern Lights Blvd, Anchorage
Banks
“My Auntie came to me with a note with the name Keara Agron hoping to write a great review on her excellent service with her and her husband. She was patient, very kind and helped her even at times she doesnt understand certain things due to her age. We are grateful to have people like her in the service industry.”
“Spoke with John today while making my auto loan payment he was extremely helpful and provided a lot of knowledge as far as what the company provides when it comes to tough times financially. I’ve been with this company for a very long time, only for an auto loan and their team members are understanding in a very genuine way. Beyond happy to work with a company that holds high standards, but also high customer service.”
“I have been dealing with a fraud attempt on my account with Schwab. Ethan Cherry in the Anchorage office has been absolutely amazing. First of all I want to compliment Schwab on their security…it is amazing. And Ethan has held my hand through this entire process. Thank you Schwab for keeping my money secure and to Ethan for keeping me from losing my mind!”
“Customer service here saved my life.I was supposed to take a flight but had problems with my ATM. They went out of their way and beyond to actually walked up to ATM with me just to test it out.There was a black teller and a white guy sitting on his desk with beard on the right hand side of the branch when you walk in.They were just awesome.I was actually thinking about getting rid of Wellsfargo account but those two changed my mind.My visit was around 2:15pm,Thursday, 8/10/23.Sorry I forgot your names but awesome job and thank you very much.”
10AM - 5PM
9041 Old Seward Hwy, Anchorage
Banks
“This was my first time visiting a Key Bank branch. The customer service Hayden (I hope I remembered the correct name) showed was exemplary. He clearly articulated responses to my inquiries. When he didn’t know the answer, he knew how to find it. He kept me updated every step of the way, until my visit was completed. Thank you!”
9AM - 5PM
101 W Benson Blvd, Anchorage
Banks
“As I was opening my.
Business account with the assistant manager.He was very knowledgeable and personable. The tellers.
Are very kind as well and helpful helpful.And it feels like their friends.
I had a check written to my company and I went into cash.It had forgotten my wallet back in the house.Well, they have to have ID they know me cause I've been there in this very personable place.So he asked if I had a picture of my ID on my phone, and I did and the cash to check for me.I thought that was above and beyond.”
10AM - 6PM
4020 Debarr Road STE 202, Anchorage
Banks
“I was just at the Debarr branch. I had to get a new card because I foolishly followed a link I went to and got Scammed! Fortunately for me I was able to get a new card issued today at this branch. I was helped by Serani Tafune. She was incredible!! She not only got my card to me right away , she helped me get an issue fixed with my email account !
I have been unable to access my email for 2 weeks. That’s how I got scammed, by following a link that was supposed to help me. I’m a 73 year old gramma and not tech savvy at all. Thanks to Serani Tafune I am back into my emails with over 999 to catch up on, and I have a new debit/credit card!!
She is my hero!!! Thank you!”
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“It’s never a long wait in line when I go there! The tellers are so nice and always act happy to see me ! This is what I love about it... Excellent Customer Service ! Everyone should take some tips from ur employees Cuhz their the BEST !”