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March 2024 by Mithrandrill Tharkûn
Big Black Guy gave terrible service. I went elsewhere.
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February 2024 by tvirusvaccine
Called in to get a quote for a block heater installation and got a rude response. Won’t be bothering to call anymore.
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January 2024 by No
Highly recommend this shop over most. Especially over Vatos Garage with that stuck-up owner.
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December 2023 by Greg Spellman
They were able to locate and fix the problem of why my truck was not producing heat. It did not cost as much as quotes from another auto repair shop. Definitely taking my truck back here for when it needs work next.
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August 2023 by Kenny Menendez
I have taken our church van and a personal vehicle here to Big O’s Automotive. Pretty much I am done going anywhere else!I You will get honest up front service that you can count on by going here! I sure appreciate a good shop and good mechanics that are not out to rip you off. They are just a good local business in town. Schedule in your car for some work today!
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August 2023 by Elizabeth
It was 3pm on a beautiful summer Friday afternoon and I took my vehicle to the shop, it was loosing oil fast. Brent, an old employee of Big O’s Automotive, told me to bring it by Big O’s to see what they could do for me, by this time it was 4pm. The owner was at the front desk and was kind and quick. Beyond all my expectations, they figured out the problem and had me back on the road by 4:45 pm. Not that there needs to be more, but this cost less than having my vehicle diagnosed at my nearest Toyota dealership. Big Os sold me on their customer service, honest pricing, and skilled mechanics, they’re truly providing great service to their customers! Thank you Big Os!!
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July 2023 by Brandon Fifer
After spending $1100 at a mechanic who replaced things that didn't need replacing and still didn't fix my truck, I took it to Big O's. The found and fixed the problem in no time at all. Extremely competent techs and fair pricing. Had them do my brakes and ball joints too. A little spendy as all labor heavy jobs tend to be, but I am confident I paid for excellent work and fully trust the safety of my vehicle now. I will tell everyone I know to go to Big O's... First mechanic shop I've dealt with in years who doesn't give me skeezy scammy vibes.
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May 2023 by Samantha Elliott
Best automotive shop in town! I couldn’t recommend this place enough. Staff is amazing and prices are great!
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May 2023 by Ed Horton
I really got to test out this 24” breaker bar removing this wheel. Your wheel installer almost won! When I called and asked if I could swing by so they could loosen it because I didn’t want to break my breaker bar, I was told there was a 3 week wait. Yep, 3 weeks, just to drive up and loosen it with the same steam locomotive wrench that put it on. Sure glad I never had a flat. Here’s a pic of my receipt showing work on the left front tire, and me trying to take it off after it was installed, sure flexed the breaker a lot more than that though.
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March 2023 by Mary
After my mechanic retired, Big O’s was recommended to me by two trusted people. Both my husband and I have had Big O’s do work on our vehicles. We both were satisfied and felt like we were treated fairly.
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February 2023 by Shauna B
Outstanding company and team of mechanics! Brought my old Toyota in for a sensor issue and had to bring it back a week later due to the repair failing. They stand by their work. Big O’s was able to squeeze me in quickly and fix sensor failure at no charge. They are also friendly and professional. Customer service at its best.
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December 2022 by John Wunsch
Big O’s is terrific. I I called them on a Monday morning and told them about the problem I was having with the front drivetrain on my four-wheel-drive pickup truck. They said that if I brought it in they could try to get at it, but could not guarantee it until Thursday. I brought it to them right away. Monday afternoon they had the problem diagnosed. They gave me an estimate that seemed very fair. Tuesday afternoon I got a call saying that it was fixed and the bill match the estimate they had provided. They were highly recommended to me, and I would highly recommend them to everyone else.Service: Tires
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December 2022 by Kevin Temple
These guys are the fairest people I’ve ever dealt with. They will not nickel and dime you if it’s a nothing repair. I even once brought a truck to them I thought my transfer case was shot it was just missing a bolt - they said it’s ready no charge who does that !!! Totally trust these guysServices: Brakes
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November 2022 by Antonio Monterrosa
This shop is 100% professional, and they stand behind their work. This week I brought my vehicle in to repair a wheel bearing. Big O fixed the problem perfectly, then notified me that the charge was $0 because Big O had previously repaired that same wheel bearing less than a year ago, but the replacement bearing was faulty and had conked out prematurely. I really appreciated Big O for pointing this out. Making good on promises is the epitome of integrity.Service: Auto maintenance
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November 2022 by A A (Boricua)
The first time I called here i told them what was going on with my vehicle and even gave them the error code to help them they did a good job, but now i called twice the first time a female picked up the phone and i just needed a estimate and i even told them what it going on with my vehicle and the oil leak where is coming from she said they will call back next week and nobody called then i call again today and i asked for a estimate and explained what is the issue with my vehicle and the guy said we don’t have a repair man at this time and hung up and did not even ask for my name, it’s like mechanics are allergic to the word estimateService: Auto maintenance
