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November 2023 by Howie Wills
Always pleasant and willing to answer questions.
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November 2023 by cindy p
I always get top notch help at this pharmacy. LOVE the text notifications
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October 2023 by Tyrah Ese
Very bad service, I don’t know but y’all need to work on your customer service, most terrible and very unprofessional pharmacy ever. Phone kept ringing, leve thousands of messages on the vc and no one damn return any calls. License needs to revoke..
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October 2023 by Ian David
Used to use Walgreens. Very glad we changed. Friendly people offering a high quality, professional service. Highly recommended.
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July 2023 by Deborah Barta
Please note that they close for lunch from 1:30 PM to 2:00 PM.The staff members are consistently pleasant and respectful.I rated it 4 stars instead of 5 due to challenges with reaching them over the phone. And if you need a prescription filled ASAP, you gotta show up in person to ask if they got it; otherwise, it might take a while.But I have to give a shout out to the pharmacist who helped me out in an urgent situation. She was open to making accommodations.Overall, the experience was good, and with a little improvement in phone communication, this place could be a 5-star pharmacy.
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June 2023 by James “WildboutAK”
I have had fantastic results using Carrs Pharmacy and have used this location for almost 20 years. They also do a great job on my annual flu vaccines.
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April 2023 by Katie M
New pharmacy hours that differ from everything on Google. Especially that they're only open 9a-1p on Saturdays. Otherwise usually great staff and will help as able!
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November 2022 by Cathy Truemper
I must've called a thousand timesTo tell youI'm all out of my prescriptionBut when I call,you never seem to be home.Hello from the outsideAt least I can say that I've triedTo tell you I don't wantto go to Wal Mart.But it don't matter, it clearlydoesn't tear you apart anymore...Ok, I have been here for 8 years and it breaks my heart to see the pharmacy staff who cared quit suddenly or get a VERY well deserved promotion because they were stellar. And now... They have one or two people working at a time to save costs and they are going to quit so fast.I've been without a med I'm NOT supposed to just go off of for over a week. Part was some other mix ups but the pharmacy has had the Rx for most of the week now. I'm disabled, can't lift my scooter without injuring my spinal cord issues and they absolutely refuse to pick up the phone anymore.My doctor's staff tried to call and they can't get through either. It's honestly a matter of time before someone dies directly because of missed meds and the Alaska director for Carrs never returned my voicemail either.We're having to switch what we can to other pharmacies because we are left with no other choice.
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October 2022 by Shyla (J'Stone)
Normally I don't have a problem with this pharmacy. However, recently, it's been a real pain. I'm ALWAYS waiting a minimum of 30 minutes just to pickup a prescription and half the time, it's not ready. But my biggest complaint is that they NEVER answer the phone.My dentist calls in the prescription and they don't answer the phone for doctor offices either. So, I have to just "wait" to see it the pharmacy got the message and refills the prescription because I can't call and confirm because they don't answer the phone.Do better carrs pharmacy. You obviously need to hire more people.
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October 2022 by Curtis Wong
If this is your regular pharmacy I highly recommend finding a new one they are so short-staffed they cannot fill the scripts in a timely manner I waited 7 days to have my prescription canceled and my provider couldn't even get in contact with them through the provider line and I had to call customer service and have the grocery manager walk over there with a note to tell them to cancel my prescription so that I could get it filled at a different pharmacy until they hire new staff they do not have time for anyone. When I tried to pick up my script on the day that it was stated it would be available according to their automated system they had closed 15 minutes early for the day I hope they hire more staff or fix the issues at hand.
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September 2022 by Madeline Ossenkop
Would give zero if possible. Transferred here from Fred Meyers (where I always had great service) because Carrs offered the gift card promo for transferring. It has been nothing but a nightmare.They take days to fill my prescriptions, long wait lines, and long check out times. I have never once gotten to speak with someone on the phone at this location, and even after leaving voicemails I have not once received a call back.Go to Fred Meyer on Muldoon and Debarr instead, they are wonderful.
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September 2022 by Joni B.
What happened Carr's Muldoon pharmacy?! We are longtime customers, I'm talkin' years. Within the last year especially, this pharmacy has performed a crash and burn. It's bad enough that the associates who "work" here purposely do NOT answer the phone, but to NOT follow through on DOCTORS who leave messages- uh- because you don't answer the phone- is inexcusable. SO very disorganized. Prescriptions that do eventually get filled require a long waiting time, and when time is of the essence, this procedure is definitely broken. We must now contemplate going to another pharmacy, because like the Muldoon store itself, customer service has been put on the back burner. How is that working for you? NOT GOOD I suspect.
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September 2022 by Emshelles
Would give zero if possible. Transferred here from Fred Meyers (where I always had great service) because Carrs offered the gift card promo for transferring. It has been nothing but a nightmare.They take days to fill my prescriptions, long wait lines, and long check out times. I have never once gotten to speak with someone on the phone at this location, and even after leaving voicemails I have not once received a call back.Go to Fred Meyer on Muldoon and Debarr instead, they are wonderful.
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July 2022 by Jim P.
My wife was treated unfairly by the pharmacist. My wife is a retired pharmacist. She said he was disrespectful.
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February 2022 by Tracy Blythe
Pharmacy tech was nice, the store just had a bad vibe due to the fact that was where my best friend always wanted to shop....Fred's didn't get the meds my pug needed & Carr's does...
