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January 2024 by Redstar178
Geico is accusing me of using my vehicle for delivery services. I have never driven for Uber or doordash. Now you place the responsibility of proof on me, if you're making the accusation, you really should be the one doing the research before you remove someone's coverage. All stemming from me asking if they allow for delivery. Discriminatory practices.
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December 2023 by Ben Ferreira
Customer service was absolutely horrible. If you want to not feel taken care of as a customer, this is your place. Will be canceling my policy based on the conversation I had with one of the reps working at this office.
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November 2023 by MaryFrances Faoagali
Auto insurance, they answered all tour vehicle needs.
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October 2023 by Rickey Jamerson
Chalia Tyner was very quick and efficient in getting me started with my insurance policy, kudos to her.... the only thing, Chaila... have those donuts and coffee ready for me next time...!!! LOL
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October 2023 by Theodore Bond
Do not recommend this place for auto insurance, I got rear ended and they told me that they will take care of it. Never received a call back and had to be on hold for 2 and a half ours to see what’s happening with my claim. Then they told me I had to call the other person’s insurance as this has nothing to do with them. After that headache they wanted to charge me 3600 for a 6 month premium I decided I wasn’t going to renew and work on my vehicles then was told I owed $338 dollars for the two weeks they went over without calling me for a truck that wasn’t even drive-able just got off the phone and they told me pictures of my truck being worked on and out of commission wasn’t enough proof to not be charged. By the way my 6 month premium with state farm is 2,080 dollars Randy Rhodes over there makes me feel welcomed and appreciated and called me when they realize I could be saving more. Geico never did this and only try charging me more. If you’re young and looking for some insurance go to state farm. This place will make you feel defeated.
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September 2023 by Michael Swinney
Helpful place.
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September 2023 by Alec Eastman
Staff is very helpful and friendly. If you need an affordable insurance quote and don't want to wait on hold, give them a call! Highly recommend.
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September 2023 by Rome and Sami Boy
Been with them. Called to get a new policy and they were giving me a hard time more than 1 hr just to say they can’t cover my 2001 ford 250. A prejudice. Would give zero stars. Don’t use them.
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September 2023 by Sue Renfrew
This company is full of crooks. The claims adjuster is a terrible human and convinces body shops to lie on your documentation to try to get out of paying for legitimate claims. I have never been more disgusted with a company.
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June 2023 by Amanda
I've been trying to reinstate my policy for weeks now. I have gotten absolutely no help from the reinstate department.
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February 2023 by Andy C
It was great to work with someone in person!!
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February 2023 by Alicia Gooden
Always avaliable. Service always fast and reliable.
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February 2023 by Andraya LaFleur (Draya)
As far as ins rates Geico is the least expensive carrier in Alaska. Try to avoid using their online app to submit an ins claim as even if you start it one, decide not to go through with it or make an error on it, it will remain and does show up on your public record regardless If they tell you otherwise. I have tried to have it removed numerous times with geico and have been unsuccessful.
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February 2023 by Valerie Thao
This goes to this GEICO adjuster! This person working on my claim is straight up lazy! This is so disappointing! I pay insurance so that you can do your job. I shouldn’t that’s to do your job and always call you or the stupid body shop! I am not happy at all!
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February 2023 by Harry Adams
Absolutely the rudest people I have ever dealt with and ever met in my life rude hostile appalling customer service
