-
October 2023 by christophe pierroz
Clippership company to avoid. Not at all professional.Rental of a camper van last week of July and the first 2 weeks of August.Motorhome not checked, no license plate at the back, dead battery, generator not working, cooking plate, gas not coming. A week after the part of the living room which moves aside to have a large room no longer closes one of the screws on the cylinder was broken, repaired by ourselves by replacing the screw. The next day engine breakdown, Replacement of the camper van by Clippership with a smaller (26 feet)3 days later clogged toilet water tank (a towel was stuck in the outlet of the pipes, repaired by ourselves. Asked for a discount for the waste of time and repeated hassles and never received a response.
-
October 2023 by Rafaela Enzenberg
It was our first experience with an RV an we really enjoyed it! The RV was not the newest one but the cheapest one we could find and still had much to offer. Pretty much everything worked with minor issues and it got us everywhere we wanted to (we rented it for 4 weeks). Also Crystal was very helpful and texted back immediately.
-
August 2023 by Matthias Hardt
Received different motorhome than booked, totally worn out, waited days for help after a breakdown and had to pay for towing myself. It couldn't have been worse!
-
August 2023 by Anthony Polichetti
The camper was worn out. One slide outs did not work, no support. If I could give a Zero I would.
-
August 2023 by Bearfoot Mama
DO NOT RENT FROM THESE PEOPLE. THE WORST CUSTOMER SERVICE ON THE PLANET!! They will blame you for their faulty vehicles and leave you stranded for days.
-
April 2023 by Jose Jimenez
It was a very horrible experience. we rented this motorhome on 22nd of June 2022 and it was a completely nightmare, the receptionist trying to push us to add more and more items to increased the price of the rental, my friend who was doing the collection it didn't know much English and it was caught out of knowledge and the bill was ginormous, at the return of the RV they were extremely rude and very picky with overfilling the tank otherwise they charge us more money, at some point they didn't let us near the RV because they want ted to inspected without us being near by so we couldn't trust then in case they add another damage without our presence for more money. it was a very horrifying experience, we were so stressed that we didn't know what to do. I will say to you customer please read the reviews and try to find some other company that can deliver the service you deserve. ABSOLUTELY NOT RECOMMENDED.
-
November 2022 by noel lipford
Very very nice and helpful. I would definitely recommend anyone looking into a RV check here. They are willing to help and answer any question.
-
October 2022 by Sherry Sue Austermuhl
Amazing RV!! Clean RVs modern models. Lots of options.Fully stock amenities blankets, towels, full toiletries . Alaska information. Made my family vacation!! Everyone was very understanding, friendly, informational, and enthusiastic. We went later in the season. Amazing prices. I can’t wait to use their services again!! Have already told all my friends and family.
-
October 2022 by Jennifer S.
Never again. That's all I have to say. Don't do it. Old, run down, awful RV experience. Ripped mattress, stained and dirty couch and table cushions, nails protruding from drawers that wouldn't close properly, and smelly. Linens we received had hair all over them and towels were ripped.
-
August 2022 by David Harrington
5 stars for providing everything as promised. Started the first night in their parking lot with the RV set up for sleeping 6. Paid the next morning in the office, received a once over and with some encouragement by Dominic we were on our way. The 30' RV drove well and everything worked well no problems at all. We travelled over 1500 miles saw the Homer Spit, Denali over 3 days, Fairbanks, Valdez, and some Glacial View(s). We brought the RV back at 10:30am on our last day just as she was when we picked it up. Very happy to receive the rental deposit as contracted. Would definitely rent from Clippership RV again. Thanks for a great vacation.Dave Harrington
-
August 2022 by Emil S.
They delivered the RV as promised - a bronze class older model at a discount relative to peers. It was fully functional, reliable and clean. The staff were very responsive and helpful on the phone planning and when arrived also let us temporarily store our luggage and provided a clear overview of how to use the RV. Ty Crystal! From general observation, Clipership tends to specialize in older models (no idea how the gold fleet is) and several reviews on yelp may be unrealistically measuring them against RV rentals that do brand new models which cost more. Our 2011 RV with 135k miles had a lot of natural wood and the two primary sleeping areas were top notch - new clean mattresses. The sofa and some of functional areas like kitchen were worn and bedding older but all were clean and mechanical and tires were safe and fully functioning. And they presented the overall inside clean especially the bathrooms and shower. I give them credit for this!My kids did joke they wanted a new RV but As indicated, they delivered on what was promised but could use some upgrades to office. It was an older setup.The overall RV was functional and clean and they were honorable. Returned deposits, helped us with transport and general logistics etc
-
May 2022 by JD Gingerich
Was happy with our rental of a 32' Thor. Served us well throughout our rental period (5/15/22-5/21/22). Today, 5/28/2022, i get a call from them blaming us for a busted grey water tank. 99% sure it wasnt us but if it was, we are more than happy to pay for it.. just dont like being falsely accused for damaging something and having to pay for it. I requested the office lady that contacted me to send me the pictures they took from the walk around but they refuse to do it. Office lady that called me is very rude about it and kept interrupting me anytime i tried to say anything & is totally closed minded to the idea that it could possibly have been a previous renter and they didnt catch it. & like i said before, we would gladly pay for for the repair cost if they can prove by pics from the walkaround (taken on 5/15/2022) that we caused the damages.To anyone else renting from them, i would highly recommend that you yourself take plenty of pictures inside and out of the condition of the vehicle. Thoroughly look over everything to confirm the functionality status of it & also check underneath for anything that looks bent, broken or busted.
-
March 2022 by Edgar Jimenez
It was the only place who had an RV at the time and even though I saw they has so many bad reviews I decided to give them a chance. When we went to pick up the RV, the generator didn't work and they gave us a really big one but didn't use at the campground because the neighbors complained about it which I understand. After saying they were going to refund the 500 deposit, they didn't refund all of it. Some of the people there are so rude and seem like they're bothered with you for no reason. First and last time I ever rent from them....
-
March 2022 by Emily Hertweck
My husband and I had an excellent experience with Clippership. Crystal took her time reviewing all costs and insurance packages with us prior to making any charges. She then took her time to go over the RV with us, inspecting the RV and making sure that we knew exactly what to do while we were out on the road. We were even able to extend our reservation an extra day last minute which was extremely helpful and it allowed us to enjoy our Alaskan vacation a little bit longer! I would recommend Clippership and I would absolutely use them again in the future! Because of how much fun we had- we will be returning to Alaska in the future!
-
March 2022 by Mihir K
The staff was great. We came in late night and the RV was ready for us to sleep in. We checked out next day and were on our way for 8 days. The RV was huge but had everything we needed. I would highly recommend these guys. They can be hard to reach sometime, but everything in Alaska needs patience. You do not bring your lower 48 "I want this now" attitude when you come here for vacation. You should slow down and take it easy.Will be coming back to Clippership next time. Good people.
