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February 2024 by Alaskan A
These guys are friendly and knowledgeful. they've done work for the business I work at. my computer went down after work, and thanks to their help I got the computer back up that night to write this review.
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February 2024 by Rebecca Sherwood
Wish I could give zero or negative stars! They called me with a quote after I dropped my laptop off with them, I authorized it and they said they’d order parts and get started, but being around the holidays, it would take a while. They failed to note that I authorized repairs and my computer was disposed of (wiped and taken apart to be used for parts or wiped, repaired and sold as refurbished…either of which they made money on). They never called except that one time with the quote. I called to check on status and after not being able to find it and finding the repair slip filed away, this is what I was told they assumed happened. Not that I can get anything on that computer back, but nothing was offered to try to make it remotely right. Just an, “oops we F’d up” phone call and not even by the owner/manager.
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January 2024 by Tom Quimby
I had an excellent experience with the very professional staff at the Wasilla location. They assisted me on a very unique project, building a high-end computer with unique specifications. Throughout the process communication was excellent and culminated with a great install. I highly recommend for any computer needs.
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January 2024 by Steve Heflin
Couldn't find a cord anywhere. Walked in and out with the right cord in 30 seconds.
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January 2024 by George Young
Needed a new screen for a relatives laptop. They ordered the correct one and the total cost including the install was less than I expected.
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January 2024 by Chris Valdez
I’ve taken my pc here multiple times. They are very honest and efficient. I would recommend them to anyone.
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November 2023 by Bob Bebb
This place is a price gouge, nothing more than a scalper. Gave them the benefit of the doubt when covid was hit and they were selling 3090’s for WAY over price. But walked in here recently looking to buy multiple parts for a new build I needed. Met with crazy prices, $199 retail and they were selling it for $299 asked the employee if the could price match the Black Friday deal from best buy. He said no very rudely explaining their price is their price. I understand having to pay shipping to get parts here and not getting the “bulk” price like Bestbuy but they honestly scalp. Seems like a great shop to get a fix, would never recommend anyone to buy nothing from this place, as you will be paying WAY over MSRP. I personally would never recommend anyone to build a PC or even look to upgrade a PC here.
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October 2023 by Adrian Raymond
I've gone to Computer Renaissance several times seeking help with various computer issues, and I've always been impressed with the level of service. My only critique is that they under-billed me for the amount of work done and value provided! I highly recommend, and a big thank you to James for his help each time.
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October 2023 by Jameson Parrott
I came here with several needs and they were able to provide me with what I needed. James has been very helpful and has answered all my questions while being patient with my continuous requests. Brian the owner has been very patient with my constant bother of his employee who probably has money making things to do. I know they've spent 100 times more time on me than I paid for.
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October 2023 by BeardedandEmployed
Took my pc in to have it tuned up and updated with a new hard drive this past Saturday. Was done in one day! Pc runs so much better! Every time I go in there they always surpass my expectations.
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September 2023 by Ronald Underwood Jr
I decided to build my first gaming pc and bought all my parts from online stores and once I turned on my pc on , ran into a usb device overload error and I thought maybe I did something wrong during my build, didn’t realize anchorage had a computer store/repair shop and brought my computer there for them to look at , they confirmed all the connections were in there right spots which made me feel good as first time builder. Likely a defective motherboard from new egg , asked them if they can swap it out and get it running , they kindly obliged and said it would be ready in the afternoon. Highly recommend for pc parts and service!!!
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September 2023 by James Schultz
Super helpful and understanding dudes in here, they fixed up/built a PC for me and even refunded a new part after I somewhat damaged one. Great local business to support in anchorage.
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August 2023 by Jack Stjogn
It is just an amazing place, walking in and it instantly smells like a fresh computer heaven! I’ve always dreamed about working in a place where there were such friendly people and they treat everyone like family. I hope when I apply for a job here it will be the most amazing time ever!
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August 2023 by DJ Paxson
I called the store looking for some advice and Perry answered. He was very helpful walking me through my situation and problem solving with me which was very much appreciated! Keep up the good customer service Perry! Will definitely be going back to these guys for future problems
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August 2023 by Charles Brown
The best parts the most knowledgeable great at troubleshooting problems overall amazing