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October 2023 by Crystal Toleafoa
Nice people and good service. This is my new spot!
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May 2022 by Ruby
CPR Automotive diagnosed my problem quickly, which was engine light had come on. The car died as I pulled into their lot. They fixed it for reasonable cost including replacing some parts. Alex was friendly and professional. This was my first time there, and I felt confident my car was fixed properly. I will go back.Service: Auto engine diagnostic
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November 2021 by jerome epenesa
I went there first thing in the morning and they didn’t even get to my vehicle so picked up my vehicle before they close and they said I was next vehicle up so I said I’ll bring it in the next day and be the first vehicle and the guy said yes. So again I came in the next morning first person there and turned my keys in and checked in and waited there 45mins and there technicians come in the desk area and move my invoice to the back and got in there winter exchange vehicles. I didn’t even say anything I just grabbed my keys and went elsewhere. What a waist of my time. The front desk guy said yeah where slammed today but I was the first there. Will never go there or recommend anyone going there.
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November 2021 by Pater Xiong
Very honest and friendly place. My husband and I have been taking both our cars here for many years. I recently brought my car to them, instead of working on it and taking my money... they had me take it to Chevy because it was covered under a warranty. Definitely helped me save money.
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August 2021 by Nani MA
Always a great place to take my cars. Staff is very helpful
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August 2021 by Michael Greggs
They charged me $600 for a blinker switch. Then, when I saw they made a serious debt on my driver side door, 3 guys came out and started yelling at me about how that was already there, called me out my name, then went back inside. Straight lowlife behavior.
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July 2021 by K M.
I've used CPR's services several times for several different vehicles. I've always appreciated their candor and honesty when dealing with the vehicles. They call with an estimate and are very upfront about what to do and if you should do it. I highly recommend their work.
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July 2021 by Joshua Courson
I’ve been going to CPR Automotive for over a decade, and this is the best repair shop I’ve ever used. They are honest, competent, and reliable. They have stable and experienced leadership in the shop and at the counter, and Bill the owner is a genuine guy with decades of knowledge and a commitment to service. You will be hard pressed to find many shops out there who care to resolve a negative experience as much as CPR. They push a LOT of vehicles through the shop and are always slammed, because so many of us trust their work. Their accuracy rate in diagnostics and repair is far better than any other shop or dealership I’ve used, and I mean well over 95%. If you’ve been driving long, I don’t have to tell you other shops and dealerships seldom come close to this rate. If and when something doesn’t go as expected, you can have a real discussion with an honest person, and even the one who did the work. It will get resolved. What more can you ask for, popcorn in the lobby? Well, they did used to have that. I can make popcorn at home. Thanks, guys.Services: Air & Cabin Filter
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June 2021 by Stephanie R.
These guys were life savers! A few friends and I rented a car from out of state to enjoy a few days visiting Alaska. Along the way we encountered some issues with the car, and we knew we needed to have it checked out before beginning our long trek to Fairbanks to catch our flight out that same day. We stopped by CPR Automotive and the crew was SO helpful and accommodating to our situation. We came in about eighth in line to get our car checked out, but after explaining our time crunch they popped us in first and accommodated. Thank you to Anthony, Alex, and the rest of the workers who were able to help us out, and adjust to our time schedule. You guys were helpful, friendly, and professional.
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May 2021 by Jon Omey
Best in Anchorage. Great service and very nice. I rely upon them for all my auto repairs.
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May 2021 by Marty Humphrey
The staff are very kind--especially the owner. But I wouldn't recommend going there if you want anything done on time or done correctly.I took a vehicle in for general maintenance, repairs to the steering wheel and window, and a diagnosis on a sound grinding sound coming from the wheel base. They told me 3-4 days to get it done and took 8 days instead. None of the repairs they did were actually done properly, they fixed things that in hindsight didn't even need to be done, and didn't figure out the noise.I took the car back in for them to do it right. They told me 2 days tops to make it right. They ended up taking 5 and still hadn't figured out the noise.Services: General repairs & maintenance
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May 2021 by J Wranich
Willing to fix/make right any dissatisfaction, rare in this day and age.
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May 2021 by Bill Ritzenthaler
Avoid this place like the plague!!! CPR just riped me off. They got me for $900 and all i got was a battery that was punctured. After 6 days and 900 dollars later wasnt expecting my car to not even start. Sometime between the time i dropped it off and picked it up a hole magicly appeared in my battery. They refused to take.any responsibility but did admit during all the time they had it they never had a problem starting it. I know for a fact the battery wasnt punctured when i
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April 2021 by Mely Cascajares Larsen
I have an appointment 9 am and they just didn’t accept my car, after I came a week before and they didn’t attend me that day.
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April 2021 by Michaele Marx
I had been told I needed complete front end repairs to my van which would me a couple of thousand to repair. I took it to CPR Automotive and they found that the front tire had broken the belt within the tire. 4 new tires and $1,600 less in repairs and the wobble, pulling and noise is completely gone.Thank you CPR Automotive for you supplied honest, competent and timely service on my 2000 Chevy Astro this week and got me safely back on the road and protected my bank account, too Thank you all, again.
