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July 2023 by Google user
A sentimental high value watch went “missing” when I had these people conduct my move. Paperwork was not done correctly which prevented me from being able to file a claim.
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June 2022 by Christopher Cook
Rude workers that hog all the carts for hours at the storage facility and get mad when you try to take an empty cart.
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March 2022 by Mr Lionheart
This is not a company I would ever go with again. Besides some of our things coming up missing, almost everything was damaged ??♂️. Literally all of our things were damaged.
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November 2020 by Joseph Principe ll
Excellent customer service provided by the staff and the unloading crew very courtesy very professional.They are a strong supporter of the JBER USOGreat Job and Thanks
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November 2018 by Tracy Caverly
Denali has performed moving services for my last four moves. Each time the crews were patient with my requests. They took precautions to pack and secure all my items and made my moves less stressful. Great customer service from my initial request through the completion of my most recent move in October. Thanks Denali!
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November 2018 by AKVaping907
Mt family and I have moved several times, and this company was by far the best. highly recommend.
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November 2018 by Charity Sandoval
I moved from Anchorage Alaska to Lakewood WA. Denali Group provided excellent customer service, everyone I spoke with was professional and knowledgeable in all aspects of my move.
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November 2018 by Bobby Patterson
I have moved with the Army multiple times. And this last move with Denali Group was my best by far! My wife was a nervous wreck because we have had some bad experiences…. But this time it was a breeze! They were professional and friendly.
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November 2018 by Ray Garris-Shoemaker
job was done in a timely manor, movers were professional and would recommend to others!!
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September 2018 by Brian Hughes
I am a military member of 24 years. By far the best moving experience my family has ever had. I wish all my other moves went this well. After my move, I did some research on them and didn't realize how much they support the military and their families. I was at a military function and mentioned how great the move was and just about every one at my table had nothing but great things to say. They obviously move quite a bit of military soldiers in and out of AK.
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September 2018 by James Paradiso
AVOID DENALI GROUP/PACIFIC MOVERS LIKE THE PLAGUE!!!
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September 2018 by Vic
Trust me- don't use these guys. Without going into detail, they will destroy your belongings, charge you while "storing" your destroyed belongings and then offer you 30cents per pound as "replacement" value. It's not worth the hassle- there's a reason the military quit using them as preferred.
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September 2018 by Michael Gonzalez
I have moved with this company twice. Once down to WA and than once back to AK. They are by far the best movers to and from AK. Not one thing was broken and I had a lot of stuff. In fact, they might have over protected a lot of things.
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September 2018 by Diana Sisson
100% satisfied with the move with Denali. Fantastic job and thank you very much!!
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July 2018 by Patsy K.
This is a company with no moral upholding or ethics. From the start, it's been nothing but problems. They told us our stuff would arrive at our door on one date (this information is in writing) only for it to arrive 11 days later. They also never contacted us about the date change, we reached out to them; it was the only way we found out about the change, otherwise, we would have been waiting for the movers to arrive on the scheduled date. Upon the walk-thru of my home, before packing, I was asked about any specifications for my belongings. I explained that my son had special needs and told them that it was important that the date they gave me for my delivery was correct so I could adequately plan for his lively-hood without his belongings-- I was assured it was correct. It was not. There was absolutely no explanation for their dishonesty and no effort to make it right. The lack of ethics this company has when dealing with not only a family with special needs, but also military family is abismal. Go elsewhere or move yourself if you're military. Then there was a bunch of little things that were just disorganized and unprofessional: they asked me to give them contact information that I had already given to them when I scheduled my move, obviously they lost it. They didn't call and tell me about the schedule change, I had to call them.