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August 2025 by Wenson Georges
Don’t bother renting from this place, recent changes price hike for the worst services in town in the name of rising cost.
I have unit with a door that can barely open, non heated, you can’t dump anything on site as a tenant and cost are going up is pure greed.
Other facilities are offering heated units bigger and cheaper than what the offers, I wish them luck with their business I’m done with this place.
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August 2025 by Thomas Fitzpatrick
It starts with the people you deal with.
And I dealt with Ray very professional, very personable.
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June 2025 by Zach Arnold
I went to Diamond mini storage on Thurs, June 19th and arrived at 4:00pm. I secured a storage unit. I then drove 1.5 hours to Portage to load my things and another 1.5 hours on the way back. I arrived at the facility at 8:00pm. The final call to enter the premises through the gate is at 8:45. The gate was chain locked shut. I cannot take my things back where I came from. I stayed there from 8:00pm - 9:00pm. No one showed. I watched person after person come to access their things and none of us were able to. I have also had a storage unit at International Self Storage on Airport rd and C Street. They are both owned by the same entity. The gate was always broken at that facility the entire time I had my unit. The gate is broken at this facility as well. These guys think its ok to play with peoples lives and neglect having a secured gate at all. They dont care about anything. I will not give these jack ass's another chance. I want a full refund and you guys are also going to compensate me for my gas back and forth. You should also be compensating me for the wasted miles on my brand new truck. Worst storage facility in Anchorage! Do not store your things here!!!!!!!
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May 2025 by Cassidy Almeda
This place is GREAT if you want to end up trapped behind the gate with no one in the company answering any calls. 10/10 would recommend if you’ve ever wondered what prison feels like.
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March 2025 by Me Lo
I wouldn't give this storage any stars theres storages less than this and even work with people when they are in a struggle , people don't have places to keep there things and that's what they take advantage of and adding extra fees when not necessary, good luck to anybody that rents a storage here!!!
Replying to this doesn't change anything this is the truth and previous post show that instread of responding get some better ways to help the people that are renting storages and evan more with the Anchorage living and homelessness my opinion stands end of conversation thanks for trying
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December 2024 by Meadow Roman
Despite the fact that things have gone downhill since the company was bought out by an outside money hungry entity, the current office crew is great. Jade is amazing and goes above and beyond and Ray continues to make sure everything stays in working condition.
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January 2024 by Donn Katterman
Could have better hours
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January 2024 by Greg N.
Would give a zero star if I could. Made contact for a storage unit and they stated I would be contacted within 24 hrs to meet agent at site for move in. No contact was made. I made contact with customer service 5 times and each time they said they were sending messages to agent (Anette) who would call me back. No calls returned for two days and I to the weekend when closed. AVOID this place at all costs. Don't settle for saving a little money and rent at this place
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January 2024 by charles lonewolf
Great place with a great staff the best service I could ask for
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December 2023 by Bradley Heffinger
Great friendly helpful Awesome Staff!
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August 2023 by kit ayers
My Hyundai Venue was vandalized back in March. After getting my car fixed from Lithia Hyundai I did not feel safe parking my car in my Condo parking lot since two other Hyundais had been vandalized. Dimond Mini Storage was a safe place to store my car while I saved for a security system. The staff is professional, courteous and very accommodating. I highly recommend them for all your storage needs.
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May 2023 by terry hembry
Nice to store items and great location
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April 2023 by Matthew Bjorgum
Diamond mini storage for the win in Anchorage Alaska. I had a vehicle stolen from a previous storage facility in Diamond is top notch and significantly more thorough in regards to their process and how they securitize vehicles inside their property.
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April 2023 by Jacqueline M
I called to ask about temporary storage, whoever I spoke to on the phone was very impatient and rude. He said they were closed today when their hours clearly say close at 6pm. I asked a simple question in regard to their rental options. Didn't even bother to explain anything and said to call back another day. They rudely hung up on me. They are ruthless owners. Please don't waste your money here, there are better storage options elsewhere.
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March 2023 by Aleutian Rain
Very friendly and patient
