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August 2024 by Rylan Kappel
Came to my house and did a great job getting my house dry
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August 2024 by Blue Horse
So grateful for Rylan In my time of crisis. He is very knowledgeable and answered all my questions patiently.
Cameron was also very sweet on the phone.
It’s refreshing to have excellent customer service for a change and be treated with compassion and empathy when we need it most.
Water damage is the pits
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August 2024 by Kenneth Parker
I called Dry Out Systems and they came the same day and evaluated my problem. Chris was terrific and very concerned about my problem and provided information so that I could make the right decision. Ultimately there was nothing that had to be done. Chris was very professional and caring. I am very glad that I decided to call them. Thank you very much.
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August 2024 by Brent Wolfer
Dry Out Systems employs predatory practices, seeking to inflate charges to insurance. They billed my insurance company nearly $31K, despite only removing baseboards and a carpet pad in a 1000 sqft basement. They left wet carpet and unexposed bottom plates, claiming it was in my best interest. This allowed them to leave drying equipment onsite far longer than normal, and according to the owner, "took 2-3 times longer than a normal job." It wasn't cost-saving; it was to pad their pockets and upcharge my insurance. They took advantage of my ignorance and helplessness during a water emergency, exploiting a vulnerable situation for their benefit. This behavior is not just unethical but downright exploitative. I urge others to be wary of this company’s deceptive practices.
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August 2024 by April Wolfer
They are trying to charge our insurance $31000 for getting the water out of our basement and running fans for a week. This was supposed to be the cheaper fix. Avoid at all costs!
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April 2024 by Tomek Grabarczyk
good level, though hate the gravity switch
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February 2024 by Patrick Flores-Muller
I have water leaking into my house and I was told they were too busy to book any more jobs. They and their commercials are a bunch of lies. Go with another company that will treat you as a valued customer.
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January 2024 by Konrad Friedl
Nice I got all the coins but the start is a bit hard
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January 2024 by Brian L
Called because I had a pipe burst in my laundry room. They were short on the phone. Wouldn’t come out also seems negative about insurance company. Not impressed will not call again.
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November 2023 by Kenny Malay
Your van driver (#03) ran me nearly into the ditch weaving through northbound traffic at close to 100mph tonight. Not safe or professional.
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September 2023 by Belisha Smith
During an walk around inspection of my home, I discovered a water leak on the furnace. Leaving water on the floor's in the furnace room and crawlspace. I gave Dry Out Systems a call, explained the problem. They excepted my home insurance. Came right out and got to work. They were polite and professional. I will gladly use them again.
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September 2023 by J Tyon
They didn't call back
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May 2023 by Valarie Clark
Called, the person who picked up sounded deeply annoyed (it’s a Saturday, sorry my crawlspace flooded on a weekend) and after I said, “My crawlspace is flooded and I’m wondering if you can come out and clean it up,” she hung up on me. I’m already stressed out about the water, so I wasn’t really up to calling back and finding out if it was intentional or experience getting hung up on again, so I’m going to try someone else.
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May 2023 by Brian Kmetz
Instead of speaking with the company directly, I got an answering service, and the woman who was unwilling to help just hung up on me, rather than take my information to pass on to the company for them to call
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April 2021 by Google User
Awesome response time and customer service! Very professional. I hope I never need them again. If I do I know who to call!
