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March 2024 by Tyler AK Music & Lessons LLC Tyler Desjarlais
I called FATS today to get some information on an engine rebuild for my 2000 ford crown victoria. I found out some really good info for FATS auto. The customer service writer told me a lot of info that saved me a lot of money in the long run. He shed some light on the engine rebuild process and what it takes to get the engines to work right. He saved me a lot of heartache. Thx for your help. I will look to do business for them in the future.
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February 2024 by Jennifer Dominguez
Always fast and efficient service!!
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November 2023 by Hax Haxhexxer
If you live in Anchorage and drive European dont even bother with the dealerships here, save yourself the Time, Hassle, and Disrespect, Call FATS First!
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October 2023 by Kristin Anderson
F.A.T.S. is the best! Not only did they fix my Toyota pickup at a fraction of the price that Kendall Toyota quoted, but the service was timely, professional, and of fantastic quality. The gentleman at front desk Rick made things easy. He kept me up to date throughout the process, promptly returned phone calls, and interacted with friendliness and competence. I’m happy to recommend F.A.T.S. to anyone seeking auto repair work.Service: Air conditioning
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October 2023 by Lisa Hall
I have used F.A.T.S service for almost 2 years now for routine services. The staff is very knowledgeable and accommodating. Rick and the mechanics are patient enough to explain charges and repairs to me when I have questions and concerns, which is quite often ?. I have even called Rick up from Autozone to ask what type of oil substitute could I buy for my Diesel SUV when Autozone and O’Reilys were out of the specific type of oil my vehicle manual recommends. I really appreciate having a team that I can rely on!Services: Tires
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October 2023 by Gary Mogg
The staff was very helpful, knowledgeable and had my vehicle in and out in no time. I will use the for all my vehicle repairs.
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September 2023 by Porter
Amazing Service, Extremely helpful and easy to work with. Best place in town.
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July 2023 by Google user
F.A.T.S. is the best! Not only did they fix my Toyota pickup at a fraction of the cost that Kendall Toyota wanted to charge, but the service was timely, professional, and of fantastic quality. Rick, the gentleman who helped me with the repair, was wonderful to work with. He kept me up to date every step of the way, and returned my calls promptly. He is a super nice guy who seems to genuinely like people and enjoy his work. I had a fantastic experience with F.A.T.S. and I’m happy to recommend them to anyone seeking auto repair work.
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April 2023 by Matthew Bjorgum
That was awesome to work with, very knowledgeable staff, and had the parts that I was looking for right on hand. Highly recommended.
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November 2022 by Isaac Hy
We had both our cars serviced from them for a short time, a couple years maybe.They single handedly broke my headlight assembly where the bulb screws in and decided to literally glue it in place instead of telling us they broke it. It literally just hangs in there loose now, they never fixed it.The same socket they broke, they tried to charge us over 1000 to fix it. Luckily my father declined the "repair".These guys might as well be scammers at this point.The disrespect and unprofessionalism is intense with this one.They also sold my father the wrong sized tires, not only that, they are defective because of a bubble that's about to burst on the sidewall.He had to pay for a brand new tire just today after we noticed the issue of the size and defect.We had to find all this out way after we left them.I don't want them touching our vehicles ever again.I do not enjoy giving bad reviews and usually avoid doing so, but they definitely deserve it.This is not our first time getting screwed over or scammed by an auto shop. The other shop is called professional automotive, they are not good people and are highly vindictive. Moving on.He paid 2300 for their screw up. 1500 to replace both headlight assemblies and 800 for blizzak tires.This is my warning to you all.You cannot trust these guys. They are unprofessional and disrespectful.Don't let them screw you over, it's just a roll of the dice waiting to happen.
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November 2022 by Kelly helm
We have Eddie's Auto in Seward, these guys are great, they're off of the main road so very easy to get to lots of parking. The guys will even take the parts to your car thank you very much guys we'll see you again many many times
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August 2022 by Ruth Vigil Napoli
My friend took her car in and got very fast service
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August 2022 by Allen, C Kaepernik
That's was very professional efficient affordable and they let you know ahead of time what the cost would be if they know the price and if they don't they won't give you a quote they're very courteous and and I know know what they're talking about I would highly recommend that to anybody looking for car maintenance or car repair
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August 2022 by Elena F.
I've been taking my car to FATS for years. They are thorough, reliable, and all around amazing people. Their prices are more than reasonable and they've gone above and beyond with the service they provide. If you have a foreign made vehicle, they're are able to order the auto parts for it, if they don't already carry it in their shop across the street. Rick is the front desk guy and is really kind and always willing to help and work with you on whatever you need done. I recommend calling ahead of time to schedule your appointment so that you're guaranteed to get your vehicle in as soon as possible, because there are days they book up fast. I had to have the serpentine belt replaced, as well as both headlights, the cooling system replaced, and other various parts that needed to be fixed to keep it running for a long whole. FATS has done everything on my car and they're the most trustworthy mechanics in Anchorage. I highly recommend booking your appointment with them.
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July 2022 by David Slivka
If you're like me you don't know much about cars. You probably also hate going in for service checks / repairs because you worry that the person on the other side of the counter is going to take you for all you're worth.Not here.Rick and the rest of the staff at F.A.T.S. Service treated me with respect, honesty, and understanding. They made my vehicle's issues make sense to my layman's brain and helped make the best choice for me. I will be bringing my business back here whenever I need future service.
