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March 2024 by Jason I
I didn't buy anything here but I had just delivered two Forest River Prism RVs to them. If I did live here and was in the market for either a car or camper, I would definitely come here. Vik the owner is a class act. He went above and beyond to make sure this delivery went smoothly and also helped on something that really didn't have too.
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December 2023 by Gaminion
What can I say but they're awesome. They knocked it out of the park from beginning to end and I couldn't be more happy with my experience. Sean and steve will take care of you.
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November 2023 by Norman Tweet
I bought a used car here in July of 2023. Mya was helpful, honest and flexible with my schedule, and the transaction went smoothly. Unfortunately the car (which was a consignment) had a major mechanical defect. This was a terrible concern since Alaska doesn't have a lemon law for used vehicles, so I would likely be stuck with a major repair bill. However, Thomas the manager successfully negotiated a repair at no cost to me since he felt it was unfair to make a customer pay full price for a defective vehicle. The repairs were made, and the car has served me faithfully four months and 3,000 miles later. Definitely people of good character and not your archetypal used car salespeople! When you buy from Frontier, you can rest easy. If something is wrong, they'll work with you to fix it.
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August 2023 by Sophiano Limol
I am one who does not like giving folks negative reviews. Giving a 3 stars review is already not a very pleasant feeling doing it. I'd rather just skip. However, my experience with this business years ago is still quite painful. They hid info on defects on the vehicle they sold me. I found out weeks later. I went back and they became so unfriendly - unprofessional. They lied. They talked behind my back. They told me I said things I did not say. They told me they informed of things they did not inform about at all. They did all they could just to get me out of their place. Experience was so horrible. I have traveled the world over for years. I thought I had experienced both the best and the worst life can give a very simple man until I encountered the salesman and his boss/manager/owner at this place. So far, my experience with the folks at this place is the worst. I'm already an old man right now. I don't know what more degrading, demeaning, totally reprehensible experience I can encounter that would top my experience at this company. I just want to let this out of my chest. However, believing in small businesses and being a always a supporter of small businesses, I am only hoping they have improved and changed up their customer service practices. I wish them the best still.
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July 2023 by D Filli
These guys made purchasing a new RV a great experience! The sales team was not pushy at all and were there to answer any questions we had about the trailers & RVs we wanted to look at. Once we chose the RV we wanted the finance manager worked with several lenders until he got us a great deal on financing. Once we got the funding sorted out, they got the RV ready for pick up the next day! The gentlemen who showed us how to use the RV was very knowledgeable and thorough. While we had been in and out of their office several times viewing, filling out paperwork, and going over numbers my 6-year-old grew restless...He got to pick out whatever he wanted on their lobby TV, and the general manager kept him entertained with superhero facts/opinions which made going back less dreadful for him lol. THANK YOU!
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July 2023 by W C
A 2005 highlander is being sold for $15,000 at this place I think that sums it up a bit ????. Highway robbers without masks on. I skate away like later dude.
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June 2023 by Angie Southwould
Thank you to the entire team at Frontier. We worked with several folks throughout the process of purchasing our travel trailer and had a great experience. We especially appreciated Frontier’s good customer service and strong integrity.
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June 2023 by Catherine Carlton
My experience with Frontier Auto Sales, an RV dealership that touts quality products and services, was nothing short of a disappointment. I encountered multiple issues with the travel trailer I purchased from them, which were aggravated by their misleading claims and lack of attention to detail.One of the most glaring problems I faced was their false claim of winterizing the travel trailer. Despite their assurance that the trailer had been properly winterized, it was evident upon closer inspection that no such measures had been taken. This oversight had significant consequences. The plumbing system was damaged, and various components of the trailer became inoperable. As a result, I had to shoulder the burden of repairs that could have been avoided had Frontier Auto Sales fulfilled their promise of winterization.Adding insult to injury, I discovered trash left behind by the previous owners of the trailer. This lack of attention to detail and failure to clean the vehicle thoroughly before selling it reflects poorly on Frontier Auto Sales. It is disheartening to invest hard-earned money in a purchase only to find remnants of someone else's belongings and a clear lack of care from the dealership.Considering my experience, I cannot recommend Frontier Auto Sales to potential customers. Their false claims, and lack of attention to detail have left me deeply dissatisfied. I strongly advise anyone considering purchasing an RV from this dealership to proceed with caution and thoroughly inspect the vehicle before making any commitments.Frontier Auto Sales has shown a disregard for integrity. It is my hope that this review serves as a warning to others and prompts the dealership to reevaluate their practices and commitment to providing quality products and services
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April 2023 by Dylan Urquidi
Bought a camper from this place. I ask them multiple times if the fridge used a 3 way power system and they confirmed it was a 3 way fridge multiple times. I had text proof of the question and answer. After I bought the camper and took it for a trip I realized it was not a 3 way. Contacted the manger and I have text proof of the manger calling me a cry baby and other curse words at me. That’s what I get for taking a man’s word. A man’s word doesn’t mean much these days.
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April 2023 by will fletcher
Salesman seemed alright. Had a few awkward moments, but overall ok guy. Was annoyed by the fact that 2 of the cars I came to see were broken and not for sale at the time. Was weird that they had them on display.
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October 2022 by Sandy Carey
Spent over and hour looking for a truck that fit my wife and I. Ray the salesman was the only reason I would even give them 1 star, but since I have to put a star to voice my opinion. Went in and was honest up front about what we wanted. Once we picked between 2 vehicles and let the salesman know. Before The so called manger left and so the salesman said he’d call in the morning. The salesman arranged to see the vehicle we wanted to trade. but instead of the manager calling himself and without seeing the trade. The manager had his salesman text me and insult me. The manager had his salesman text me that he would only give half the value of my vehicle (which I can document) and to tell me that they are a dealership not a car collector. I would rather him just say they aren’t interested in a super car because they don’t have a show room. If you want to snubbed and insulted by a manger this is the place to go. Don’t go there unless you want to pay new vehicle prices for used vehicle. For example they are charging $49,995 for a 2020 when you can go to another dealership and buy a 2022 same exact make and model for less money.So the response post below is a complete lie… Manager Thomas had his salesman text that why did not want even see my car and we did not bring in Hundai… This guy can’t even get his facts right!!!
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October 2022 by Steven Davis
I was trying to get a vehicle and Frontier had a few options I would have been pleased to have. At first I was impressed with their customer service. That turned around today though. I was told to come in because they got a pre-approval from the bank for a car so I immediately went in. Turns out, there was no pre-approval. In fact, I found out, the finance manger, had never even submitted the numbers. I expressed that I was annoyed that they had LIED to me just to get me to come in and test drive. My time was wasted and I don't appreciate that. Don't LIE to me to get to come into your business.
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September 2022 by Sean Avery
We did not end up buying a camper from here, but we had a great experience looking twice here. If you are in the market, ask for Ray - he's a great salesman who took the time to show us a lot of different campers, was knowledgeable, not pushy, followed-up with us, and went above and beyond. Ray is a class act!
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August 2022 by Doug Linebaugh
Our salesman, Sean, was fantastic. He was so patient allowing us to look over so many different campers and answer all of our questions. There was no pressure and the entire situation was very relaxed and enjoyable. Also, the financing was so easy and took no time at all. This is the best buying experience. In addition, Sean has followed up with us on every single item and question. This is the place to go for the best service in auto and RV sales.
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August 2022 by Marc Brendlinger
These guys are on another level, they are what other dealers should strive to be, their customer service is top notch Rayvaughn is a wonderful salesman to deal with, we’re first time RV buyers, told him what our needs were and he showed us models until we found the one that fit our needs, Steve the finance guy was great, he kept us updated on The Whole loan process and told us what to expect, We can’t wait to go on the Q&A walk thru with there RV tech. Highly recommend these guys.