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January 2024 by Rikki Cloos
Customer service was less than helpful; it almost felt like we were inconveniencing them by calling with connectivity issues. Also, if we had any questions or problems with our billing, forget about it... they won't assist and they certainly won't make it right. We called and cancelled our service today and they didn't make that easy, either. Happy to be switching to a smaller, totally local company tomorrow.
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November 2023 by Mcdonalds Drive Thru
Really friendly, professional, and helpful staff. There was a black male who was exemplary and just wanted to thank him for making my issue easy to figure out and fixed.
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October 2023 by Ken Pigg
Kris did a great job of helping me sort out my options.
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October 2023 by Reed Allen
Thomas @ Abbott store is a super star! Super helpful and knowledgeable, give this guy a raise!
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September 2023 by Jordan Perry
Absolute crooks. NO ONE told me that the last month wouldn’t be prorated so now I’m stuck paying a bill for a full month when I stopped the service 10 days into the payment cycle. This is absolutely ridiculous. Why should I be paying for service that is not being used, especially when I wasn’t told about it.
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September 2023 by William Carter (Bill)
Much better than the store at C street...better service and usually no wait time.
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July 2023 by Macrae Robinson
Utterly incompetent from top to bottom. But when you have a total monopoly you can employ failed kindergarten graduates and pay them less than minimum wage and still laugh your way to the bank
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April 2023 by Jennifer Frysz
Walked in to get a new device for my house and the lady grabbed it and walked away. I wasn't told anything about how to use the device and the women said very few words. She helped right away, but wasn't very approachable. Not a good experience for me.
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February 2023 by Lynn Larson
Very helpful and good at explaining exactly what I needed, would be billed for and the best part, why I would be billed for it. I didn't leave not knowing what my bill would look like and why.
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January 2023 by Jenson
The worst company in Alaska. Thank goodness new technology is allowing for well run companies like Verizon and tmobile to get their game on up here. Finally got to cancel all my gci services today!!! Good riddance! Having a big party celebrating the money I’ll save and not having to put up with their ridiculous shenanigans anymore! Shame on you gci!
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December 2022 by Rui Fernandes
Decided to get a GCI phone for an area I go camping yearly. It showed good coverage with LTE for this particular area but had none. Went back less than a week later to return the phone because it was useless to me. Really bothered me that management did not waive the restocking fee even though it was false advertisement, I see now why GCI has a bad rep.
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November 2022 by Lorrena Terry
Hands ? Down Best GCI store ? in town… If you need a Super Geek to get you set up see Kris, Thomas, Nina The Ninja or any other GEEK Squad members
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October 2022 by C T
Very helpful people especially Kris. He helped us to figure out our phones. He didn't yreat us like we were old and not knowing electronics. Thank you Kris
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October 2022 by Dee InAk
Tony was so helpful to me in changing my number when I went into the Abbott store! ???? super happy with my service
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August 2022 by Steffen Sherman
Tony L did a wonderful job, very nice and willing to help. Got everything we needed to accomplish, had a fun time with good jokes. To Tony thanks for the laughs and good time
