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March 2024 by Eric Lovstrom
This review is long overdue. Everyone knows life is hectic as it is. Family, work, bills, hobbies. Last thing anyone wants to do is shop for a vehicle. I cannot say enough good things about Eric and all the people at Good Guys Auto. Inviting, from the second I walked on the lot on a Sunday @ 4pm, polite, personable, knowledgeable and helpful are just a few ways to describe my car shopping experience. Thank you to everyone over @ Good Guys. I would definitely recommend anyone thinking about buying a quality used vehicle to go see Good Guys. You won’t be disappointed.
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March 2024 by Suzanne Tanski
Lemme start by saying.. I wish I could give them 0 stars.I bought a Rav4 from the about a year ago, and booooy did they pull one on me.They sold me a car with a check engine light REMOVED. WHAT?They sold me a car with a completely rebuilt engine and transmission with NO OFFICIAL RECORD of the work, but any mechanic in their right mind could see that (The owners of Good Guys claimed they had no idea, but c'mon GOOD GUYS;) )Not to mention, they sold me this car WAY OVER Kelly Blue Book price, telling me "We won't knock the price down you've obviously got the money if you're paying in cash". For a REBUILT engine? For a REBUILT transmission? That should knock the car's value down by 1,000s.For the record, I did speak with the owner who eventually stopped returning my calls. He told me "this is how car sales work in the big world sweetie"! Yes, let's add some patronizing sexist language and tone in here too for a cherry on top.Talk about the worst dealership I've ever worked with on anything. Patronizing, rude and just unprofessional. Yeah if you have the off chance of getting one of their good cars, good for you. But let it be KNOWN that they've got lemon's mixed in there and they do a good job at covering it.I hope you feel good about pulling fast ones on people.For others that are going through this experience from Good Guys I highly suggest reporting them to the Better Business Bureau.
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December 2023 by March Felesi
I brought in my nephew 19years old and daughter 21years old, I felt like home there they had not pressure or treated us to rush into buying unless we understand what we are buying and how the process works. My nephew was very uncomfortable with buying because he didn’t know how it worked but he needed a vehicle desperately for work but everyone at Good Guys were very helpful and patient with making sure that they were getting into something that they were comfortable with. I am definitely going to recommend this company to anyone…..
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December 2023 by Nathan Holbert
Professional and efficient. Those two words describe this dealership. Eric took time out of his day Sunday to come in and help me start paperwork for a car. He was flexible with my work schedule and showed me that they put customer satisfaction first. Overall, respectful and down to earth staff that know how to get you in a new car smoothly!
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December 2023 by Some Person
I came a half hour early just to look and Eric came out and helped me anyways. He and everyone that works there is happy and loves to help people out. He worked with me to find a vehicle in my price range and that i liked as well. These guys are awesome and i recommend them to everyone.
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December 2023 by teeka ballas
I love the Rav4 I bought from these guys! It was a great deal, and they even went the extra length to get rid of the chemical cleaner smell in it. Eric was super helpful and accommodating - and really nice, too! Hopefully I won't want another car for a long time, but if I do, I'd go here first.
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October 2023 by Sean O'Sullivan
I’m a first time car buyer so I didn’t know what to expect, but I was blown away by the customer service! Eric really helped me out from finding the right financing to even driving me home because I didn’t have a car. Really treated me like family, I recommend this place to everyone! If I could give this review more stars I would. Thank you Eric and Good guys Auto!
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October 2023 by Lashawn Renteria
Eric took care of my husband when he got his car. So I had to go and get my from them as well. Eric is amazing really came through for me. The whole team was nice and very friendly. We will definitely be back for whenever we want another car. I highly recommend Good Guys. Thank you so much Eric
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August 2023 by Wendy Alvarado
They are the best dealership. Thank you Eric for my new car. I been to a couple dealership and Good guys beats all of them best customer service, they work with you. And most of all they are understanding. Loved my experience I would recommend to everybody. I will definitely be going back to get another car from them in the future. Keep up the good work.
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August 2023 by Melissa Luedders
I just want to give a shout-out to Eric for the hard work he put into finding our daughter her Jeep. He went above and beyond even went shopping to find her Jeep. We couldn't ask for better service and dedication. We will definitely be back to buy again. Thank you Eric for all that you did for Elena.
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August 2023 by Ben Dexter
Recently helped my daughter purchase a 2008 Subaru. It ran great during our test drive but shortly after finalizing the purchase and driving it off the lot it started to have engine issues. They immediately had it taken to a Subaru machinic that recommended a full engine rebuild. They covered the full cost of the repair and within a couple weeks my daughter had her car back and it has ran perfectly since!
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July 2023 by Michelle O'Sullivan
First time ever buying a car, so I was a little apprehensive about it, but Eric at good guys made us feel right at home and took care of us like we were family! If anyone out there is considering buying a vehicle, go to good guys! You won't be disappointed!! Thank you Good Guys! Thank you Eric!
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July 2023 by Nita Iloilo
Blessings on BLESSINGS where do I start, I’m speechless! But I have to say something. My husband & I are still shocked and at awwww with what Eric @GoodGuys made us drive home in. Not once, not twice but this is the 3rd time we’ve purchased a car from GoodGuys! We go back and will continue to go to GoodGuys to find our forever cars because they treat us like family, they greet us with love and respect and they help us every time we go there. Eric and the guys find a car that you’re comfortable in and that you can afford without breaking the bank. Eric helped me and my family drive away from his lot in a brand new, still smelling like a brand new car should, a 2022 Hyundai Tuscon Hybrid. I call it “A Spaceship”! This is the first time we’ve ever been blessed with a brand new car and we thank and appreciate Eric and his gang @GoodGuys! From my family and Myself, we wanna say again “Thank you Eric, we love you bro ?
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July 2023 by Kaija Tourville
Jose and Eric are absolutely amazing!! They offer excellent costumer support! They helped me and my friends pick out the perfect car for our journey in Alaska. You won’t find anywhere like this!!
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June 2023 by Jazmine Rolon
Eric was highly professional, kind and trustworthy! I would recommend going through them because they genuinely care about getting you the best deal for a quality car. If I could give 10 stars, I would.
