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November 2023 by Rice Cake
I am super grateful for Ms. Shannon in helping me. Super friendly and I would recommend!
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April 2023 by Nini H
they won't return your phone call.when you come in for appointment they won't answer your questions, very arrogant
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April 2023 by Kiska Shugak
Literally five minutes of my time and there done! Ty Xianghui Zeng
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February 2023 by noel lipford
This is the best place to get your taxes done. Shelley cares and will get you the best return she can. She cares about her customers this isn't just a job for her.
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February 2023 by verne golia
I have been with H&R Block for 3 years. They were my first choice to do my tax with. I have had no problems with H&R Block since.My appreciation goes to Crystal from H&R Block!I would recommend them!
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February 2023 by Angie Curtis
Crystal is great! She makes the process so easy. I ask for her every time!
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October 2022 by Alexandra James
I called ahead asked questions I wasted my gas to come in to get a rude tax lady.
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September 2022 by Donn Griffin
Request was handled promptly and efficiently. Thank you Aimee
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September 2022 by Craig severson
Very patient and caring for their client's
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August 2022 by jacque warner
Always does a great job.
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August 2022 by Stephanie Shaffer
Barb was fantastic! She took care of everything and made sure it was all done quickly. She went above and beyond. I am so grateful and will absolutely file with her again next year. Thank you!
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April 2022 by Amira Goldstein
Bad Customer Service!!! Faulty Advertising!!! Stay Away!Dropped my taxes off early last week; called 3 days later to follow up after hearing nothing, stopped in the office and was told that someone would call me- never received a call. I called over the weekend and spoke with someone who took my info and said I would receive a call back- never did. A week of ZERO replies back.When I stopped by their office today, they said they would file an extension for me- that's not what I need/want. (ALSO, was never told how understaffed they are, and if they were too busy an extension would be made for me- was not ever told that). I asked for my paperwork back. Shannon went to retrieve it and said "that's what you get when you wait until the last minute." Snarky tone, snarky remark.Don't appreciate that.Also, the other 5 folks in the lobby waiting patiently ALL had the same complaint.I get that it's tax season, but snarky comments like that are completely unnecessary.
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April 2022 by Jeremy Cook
I've been doing my taxes with H&R Block since 2016. I love the service.
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April 2022 by M
Oh my gosh just drop it off or walk in and boom baby! Presto Refund-O! The tax people are awesome. Especially Crystal Taylor, Senior Tax Specialist. (Se habla Español)
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April 2022 by Nadya
I had very bad experience with this office. They promised me to make my return in a couple days but I was waiting for week and they still didn’t do it. I’m asked manager to help, but she was very incompetent, she said I owe one thousand for my tax instead of having my return. I did not believe her, I went to other office and they are calculated my return for $2000You cannot trust office of this location!!!!