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November 2023 by Tom Galt
Brought my 98’ Toyota Camry in for headlights, interior lights and an exhaust leak, was quoted for 3 hours of diagnostics for each problem, and even though their website says $98 an hour, I was told upon paying for my invoice that the actual rate is $145 an hour and when I asked about the difference I was told “Our website hasn’t been updated in 25 years.” Very unprofessional to respond that way. They also kept my vehicle for repairs much longer than they quoted, I was told to expect it to be in all day but it wasn’t until a week later with bad communication that I was able to get the vehicle, couldn’t get in touch with them and when called back I was told they would call me back the next day to touch base and tell me how much and how long it will take and I never received that call, only to find they went ahead and fixed it, without calling back to confirm anything. They did only charge me for the three hours of diagnosis due to them not communicating and having my vehicle a full week, however, I paid more than their advertised rate because their negligence to update their website for them to fix some wiring in order to repair the lights, but nothing was done about the exhaust leak besides a simple diagnosis. And at some point I was called to be informed that my battery was dead as well when it was replaced just over a month ago. All in all I will not be returning to the shop due to bad communication, more expensive rates than advertised, not being able to repair and get the vehicle back to me in a timely manner.Services: Electrical repair
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June 2023 by Hamilton Music
Hale’s saved me thousands of dollars in fixes and the cost a rental car. A different, clearly predatory shop (they barely tried to hide it) was trying to convince me I needed to replace my head gasket.Hale’s was able to tentatively diagnose it—over the phone—as a sound coming from the timing chain tensioner. I brought it into their shop and turns out they were correct.My car is now working perfectly well—better than it has in at least 2 years—and the issues are gone.Very knowledgeable, very friendly folks, who aren’t in the business of price-gouging. They saved me at least 94% of the costs that I would have paid if I had stuck with the other shop—$230 vs ~$4000, all things considered. Will be going here in the future and recommending to everyone else.Services: Air & cabin filter replacement
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June 2023 by David Eakin
Really good techs. Friendly on the front desk. Plus shuttle service. A bonus.
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April 2023 by James Price
The owners are great. Honest hard-working people. They are to be trusted.
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December 2022 by Luis Andrade
ZERO STARS , Long story short,very dessapointed with Desiree even though I know her for years. I explained the problem with my car that it was an issue with the a/c system frozen the a/c lines,. After she looked for the problem she stated that someone overfill the a/c system. I told her nobody touch my car in 5 years she said that's weird. She gave my car back without solving the problem other than recharging the system again. I took it back to her still the problem persist so i said here i am paying 399 dollars for no fixing my car nor solving the problem no even tell me what could be the solution. I took it to kendall ford where they really find the problem and solve it. So dessapointed with Desiree. I don't recommend this place at all and never again. ZERO STARS. BTW Desiree the problem was the reciver drier can.Service: A/C installation & repair
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July 2022 by Anne Marie Moylan
I trust Desiree and all the others who work on my vehicle. They are fair and courteous. The dog that greets me every time I arrive is further evidence of a straight up family, with a standard of service that always goes above and beyond.Services: Oil change
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April 2022 by Theresa Henry
Always fun to get in your car first thing in the morning and find out your tire pressure is low. When you find out there’s a screw in your tire that makes it even more fun. Contacted them and they were able to get us in right after work. Less than a half an hour later we were on our way home. Could not be more pleased with their service!Service: Tires
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January 2022 by Paul R.
Have known Desiree and Rick for well over 25 years. They are good people. Took my truck to Hale's Technical for 4wd service. Found the work to be top quality and reasonably priced. Recommend them for all your automotive needs.
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November 2021 by Noah Williams
...This place is family...Had a bad day?Truck is messed up?I respect Hales on a huge scale...If your transmission needs work they won't check check for other car problems unless you communicate so...So if your engine had 3 horns, & you only need you tailgates checked because a trex kept riding on your rear...You get the idea
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July 2021 by Dan Newt
Great place that sells race gas
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July 2021 by Ray ray
Good staff will go back again
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March 2021 by Sam Brandal
They've on my car several times now and saved it from the junkyard. They've been courteous the whole time . And factual.
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March 2021 by Jenny
My car has 240,000 miles on it and these folks keep it running for me. I'm so thankful I found this place!
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July 2019 by Naden Muthus
Richard and Dessri, the owners, are wonderful people and I have been a regular at this establishment since 2016. I am always satisfied with their work!!
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July 2019 by Chris Tadda
Great Folks Here!
