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June 2023 by Robert Borucki
Magaly it JC Penney Salon gave me one of the best haircuts I can remember having. She takes her time is very thorough and does a very great job.
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March 2023 by Jen B.
So disappointed. I saw a color specialist to correct my orangey hair and ended up with more orange hair and brighter orange than before. Hair falling out and broken. Dry and disgusting bight orange. I hate orange, red, brass, copper hair! I feel so blah. So much for looking amazing with hubby in Hawaii on our 19th Anniversary...I asked before we started if it could be fixed and was assured it could be. I spoke to the salon manager and she made things right as much as she could. My hairs condition can't be undone though unfortunately.
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November 2022 by Ray Tugatuk
I am a regular customer to JC Penny Salon at the 5th Avenue Mall. I book my visits with Magaloy who specializes not only how you want your hair but knows how to move forward and have an idea if your one of the people like me who needs a fancy cut and not sure of the names of the types of haircut. She has been my hair stylist for a year and I hope she stays long because she is the only one I trust with my hair. I recommend my family and friends all the time.Services: Hair coloring
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November 2022 by Amy Lieb
Connie was very kind. She made gestures towards my Grandmama to follow her command. (My Grandmama has hearing aids)Thank you, I won't forget you...
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October 2022 by Amanda Jean
Worst service I ever had at a salon. The front desk was rude and made me feel they weren’t a place of service but the customer is lucky to be seen by them. I asked for haircut with shampoo and style. The stylist was a native blonde and was so rude as well. She did the most basic haircut I’ve ever had, jus a straight across cut. Didn’t get a shampoo or style and was charged $40 for the worst haircut.Service: Haircut
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September 2022 by florence ozaneaux
Mimi was very attentive to my needs. Very happy with the services. Nice salon!
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August 2022 by Joni B.
Update: 8/6/22 This evening after going to church at the cathedral, I tried one last time to buy a Paul Mitchell haircare product (Wax Works) that I have been purchasing here for many years. Again, ALL of the shelves were half empty and the salon's retail section looked out of business. I got borderline snark from the girl "working" the counter- yet she was goofy friendly with my husband. I'm done trying with this place.Selection and availability with haircare supplies has been very low for approx. a year and a half now. The shelves have been empty my last 3 visits including today. I would love to shop online for JC Penney salon products but having tried that once and the item taking 4 to 6 weeks to arrive, I am no longer interested. I am now forced to go to Ulta Beauty, but they do not carry everything that the JC Penney Salon did. I miss the sales with the buy one get one half off, etc., at the salon. If JC Penney wishes for more customer traffic downtown, then pump up the volume! When I asked last evening about the short supply, I was told "We don't order. It just automatically comes in." ???
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January 2022 by Mary EM
I’ve gotten my hair done here for 15 years. I’ve never had an issue. Samantha, Connie, and all the sweet little old gals that are there are always friendly and listen! This photo is my last cut and color I had done! I loved it. Going back this week for a new color.Services: Hair coloring
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January 2022 by Jackie Medaris
Courtney is the best?
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January 2022 by Christina Maria
I got a perm last week and the lady didn't listen to me at all about my hair she did a sloppy job. I'm embarrassed to go out now because of how bad the perm is! This place is filthy! Nothing was clean at all!
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December 2021 by Noelle Walker
Needed a last minute cut, got a great color and cut!
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October 2021 by Breanna Marie
This was the third time I had my brows waxed here and I will not go back. The lady who waxed my brows waxed them all off! I couldn’t totally tell until I got home because she drew them in after the wax. Don’t let anyone draw in your brows after a service! I won’t be back.Service: Waxing
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September 2021 by Avril Rhoades
The people from out of state I’ve dealt with in this salon it is clear who is the native they don’t want to be nice too.My stylist was negative from the moment she saw me.complained how long my hair is. And that it’s colored black. She’s so rude and why i was sitting and letting the color sit in my hair she did a hair cut and the same basic kindness and respect I gave her that she shrugged off she gave to the white person that came in after meService: Hair colouring
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July 2021 by Heather Terence Tall
I love how my perm turned. But I felt as if my experience was not so great. Had a bad first experience with how I felt like I was being treated
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July 2021 by Gary Rankin
Made an appointment for 3 and the lady had no clue my haircut at 3. I was told to sit and wait. I sat for 18 minutes. Then left.