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November 2023 by Erika Johensen
Thank you for being there JCPenney.. It reminded me of 1985 with my grandparents at the Kmart in Gresham Oregon... I love clearance..They had a lot of that but nothing that was cute or good deal.. almost the racks seam like old lady clothes.. there was some decent bras and panties on the clearance rack I saved a ton.. worth a try
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November 2023 by Cynthia Patino
I bought a ring for my granddaughter for Christmas and had to have it sized. I was told it would be ready November 7th. It is still not ready. I tried calling on the 13th and no one would answer in jewelery. Very disappointed
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November 2023 by Евгений Харченко
I am not satisfied with the service and qualifications of the staff. I paid 200 US dollars for the photo shoot. I just needed photos for documents on a white background and that’s it. I was photographed against a white background, but the photographs themselves were taken against a blue background. I re-photographed twice. The result is the same. The photographers never helped me; they should be ashamed. I paid for the service and did not receive it. In a word, I lost time and money.
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October 2023 by Lars Fortaleza
The place was really clean and well lit so I could see around the area. Though the music during our trip was painfully loud through out the whole place. May be it was just that one time, but that was my experience.
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September 2023 by Bearded_Alaska (Memeopilus_sama)
JCPenny is great, loads of great clothing a little spendy but worth it, it is hard to find certain things due to large amounts of shop lifters but that's anchorage. They have good stuff aside from clothing as well
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September 2023 by Paula Williams
I spent time looking at bras. No one was at dept. I went to find a service desk, none had any help. The jewelry gal pointed to an empty service desk. I set bras down and walked out.
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September 2023 by Gina Jones
Haircut. Way to expensive however the Hairstylist was very good.In the clothing department unfortunately couldn't find anything I liked also the Shoe department was rather bare
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August 2023 by Vang
I won’t usually offer negative feedback but The associate at the customer service desk assumed I had a the wrong receipt and when I told her I did not, she condescending told me again without analyzing the situation. I may have had a better experience with self service options. I work in customer services too and never in my experience bluntly told a customer they are rude because it may escalate the situation.
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August 2023 by Cien Hoen
I used to love going into this store. Customer service is lacking. No one greets or acknowledges you. I had to hunt down a salesperson to ring up my purchases. The one person that did help us had earbuds in his ears. Not impressed JC Penney ?On the upside. Store is clean
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August 2023 by The amy show
They had good sales and usually have a great clearance section, this year there wasn't much, or maybe I went too late. Also they didn't have girls nikes shoes, just boys nikes.
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July 2023 by Sam Rueb
Went in for a new cologne, but with Alaska being Alaska the inventory for the product I wanted wasn't accurate. I didn't need to worry though. The sales associate who was working the fragrance department was overbearingly helpful in finding an alternate scent for me. And as it happens, it was also a scent that I had been looking forward to getting a larger size of anyway. Excellent service and a very satisfied customer was the end result ?
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July 2023 by Simon Cope
Great place to get a bargain on everyday clothes and accessories. Discount coupons on their website mean prices are outstanding. Highly recommend.
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July 2023 by Paula Collins
Had to return something on ordered online. Escalator not working. Returns on 3rd floor. Elevator so old, did not like riding in it especially when one was out of order. Penney’s has really gone down hill!
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June 2023 by AllieKat
Clothes are okay and the prices are fine but I prefer other stores more. I wish the clothes could be more like Gothic and dark. I hope one-day they have a whole spot for them
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May 2023 by Johnetta Scott
They've been anchoring the same location for decades. A staple in the downtown community. Pleasant in-person shopping atmosphere. Open daily, reasonable hours.
