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December 2023 by Steven L S.
Awesome, great friendly wait staff, will continue to make a priority for quick, knowledgeable, articulated service.Everyone here a smile to offer to this broken down old construction worker!
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December 2023 by ella mayo
Every time I come in here everyone is so helpful and so sweet! My budget is always respected and I walk out happy with what’s recommended! There’s nothing but good positive energy everyday!
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November 2023 by Heather Ramsay
Sara was great! Helped me design a new item and repurpose a gem stone I already had. Made great suggestions and helped me through the process. Thank you!
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November 2023 by Chance Atwood
Too many times when you go shopping-regardless of what you’re shopping for- you are treated like a transaction. There is no effort from a salesperson to try and learn more about you or help you find something truly spectacular. That is not the case with this Kay Jewelers location. I came in with an idea of what I wanted and they made it their sole purpose to make sure I found the perfect piece. This wasn’t a “one visit try on ten things and we’re done” experience. They spent days scouring their inventory, pooling photos of online pieces, and showing me how I could even custom build some items and have them shipped to me. I was blown away by the effort and care they took to make sure I was blown away by what I ended up purchasing. To say I am grateful for Kari and her team is an understatement because I have no words to describe how moved I was by this whole experience. I will never go to another jeweler and I will never stop singing praise for these amazing people and the work they do.
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November 2023 by Ashley Miranda
Exceptional Service from Manager Kari!⭐⭐⭐⭐⭐I had an amazing experience at Kay Jewelers, all thanks to Manager Kari! Her expertise and warm demeanor made my visit unforgettable. She went above and beyond to help me find the perfect piece. I'll definitely be back!
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November 2023 by Jack Daniels
Kari Meier is the most amazing person. Totally helped me get exactly what I wanted and was a pleasure to work with.
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November 2023 by Hayley Cavitt
Elexas is amazing! Can’t recommend her highly enough. Listened to what I was looking for, and helped me super quickly. A true professional.
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September 2023 by Marí Guadalupe Sebastian
Just purchased beautiful jewelry from Kay jewelers on dimond from Sarah, Elexas, & Kari! They will listen to your needs and go above expectations. They answered all questions I had with so much patience! Highly recommend if you ever go. Thank you!! :)
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September 2023 by AMF62AK
I have always had excellent service.The assistant manager has always been kind and friendly, and has always been most helpful in my shopping experience.I always leave their shop with a smile.
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September 2023 by Ashlee Miguel
LISTEN LADIES!!! If you haven’t made a “Wish List” I highly recommend it! My best friend took me to try on rings and see which ones I loved and little did I know her and my now fiancé were planning this all along!Picking and trying on rings was a bit overwhelming at first, but the women who helped me was definitely knowledgeable and very kind. (Now I can’t wait to find a wedding band lol)From his perspective it was easy because he chose the ring that was on the list and I couldn’t be happier! ❤️
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June 2023 by Abby San
I walked in thinking that I wouldn’t find anything. I explained to Sarah what I look for in a ring and I am super picky. She was very patient with me. Not pushy one bit. I have a budget in mind. She was able to put together something and I am amazed. Job Well done! Sarah has given us wonderful customer service.We decided to place an order on a 2 karat solitaire and purchase an accent piece wrap in store.
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June 2023 by Nate Droemer
I cannot even describe the incredible level of customer service given by Kari over at Kay's in the Dimond Mall. She is beyond courteous, even when there was over 4 groups of people waiting to be assisted (all of us Alaskans come out of the wood work when the sun shines hahaha) she made a point to check in with each of them periodically while taking care of the client in front of her. If you are in the market for anything related to jewelry you'd be doing yourself a disservice by going anywhere but Kay's to see Kari! If you are reading this Kari, you are a true sales rockstar - THANK YOU.
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June 2023 by morgan ochoa
Kari was super friendly and helpful, she was able to make a watch band adjustment and change my watch battery under 10 mins and on the house. Great service 10 of 10 would recommend.
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May 2023 by Melody Hall
I buy every piece of jewelry from Kari at Dimond mall Kay’s. I’ve been shopping with her for 8 years and I cannot say a single negative thing about her or her store! She has such an attention to detail and really listens to her customers needs and desires and budget. The warranties have served us so well and Kari is literally like family to us at this point. I would highly recommend her or any of her ladies.
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May 2023 by Myong Corscadden
The whole team at Kay jewelers in the diamond mall is great! They are always so welcoming and friendly. They also treat you more like a friend rather than just another customer! I will definitely make sure to continue shopping with them!
