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July 2023 by Jess R
Is there such a thing as a good dealership? The whole process is aggravating sometimes, however Chris Haw was good to me.
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January 2023 by diego guallpa
In total I've purchased 3 vehicles from Kendall, in 3 separate occasions, 2 times in Fairbanks and 1 time in Anchorage. I thought Kendall was a money-hungry dealership but after moving back to NY/PA I realized that Kendall is not. In my experience, Kendall prices their vehicles according to market value. Kendall took loan draft checks which I took for granted because apparently most dealerships in the lower 48 don't. When I purchased my 2011 Toyota 4 Runner Limited back in 2019 for $21,500, they added free oil changes for a year or 15000 miles, which is pretty darn good ( as far as I remember). They are military friendly!!! Like they actually go out of their way to help military service members and veterans, which I haven't seen here in my local Toyota dealership. When I purchased my 4Runner, Randy, my salesman hid the vehicle near the mechanic's bay since I reside in Fairbanks. His reason behind putting the vehicle away was that "4Runners are highly sought after, and I have customers looking to buy yours.." and let me add that I never gave a deposit to have them hold the vehicle.I just want to say I miss you guys. :(You guys rock!Pictures below are recent.
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September 2022 by Alvaro gonzalez
He Austin is the best took care of me like fam
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September 2022 by Ooyuan Lane
Bought myself a Chevy Malibu. The salesmen were nice! Enjoyed my time buying my first vehicle!
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September 2022 by Michael Bonney
Super easy experience selling my 2016 STI! Got me in and out in roughly an hour, no issues! Tim Pehle made it all painless, major props to him!
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September 2022 by Brooke Lyon
They sold me a dud. I traded in my nice 4-runner for a BMW at their lot and after I got it home I immediately started getting a driver train malfunction. I took it to Kendall Toyota and they said I would need to take it to a BMW for repairs. BMW has worked on it three separate times and hasn’t been able to fix it. Most expensive mistake I’ve ever made.
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September 2022 by Ahliil Saitanan
My husband and I had a great time working with Austin Betts from the Kendall Used Superstore in Anchorage! He's super funny, friendly, and very easy to work with. We wanted the 2020 Dodge Ram 2500, and he made it possible for us to leave with the truck the same day we came in to look at it and test drive it.Another person to note would be Shawn Jarvis from the Kendall Toyota financing department. He worked quick and got us the best financing offer.Overall, we're very satisfied with the overall car buying experience!
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September 2021 by Drake Jackson
Super friendly and helpful employees, Ali helped me find the right vehicle for a great price and was with me every step of the way, everyone was super nice and I’m excited to be driving my new to us used truck. Thank y’all for everything
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September 2021 by Gerald Briones
Austin Betts gave excellent service when purchasing. He even took time on his day off to come in and finish the deal. Thanks again!
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September 2021 by JEFFREY JONES
Quick Service by salesman answered all questions Honestly and Knowledge of what on hand what I was looking for in SUV or 4x4 Pick Up
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September 2021 by Kent English
Small selection of used cars at inflated prices. Employees were friendly.
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September 2021 by Amanda Dillon
Austin Betts was very professional and great to work with! He was super helpful for my husband and I and allowed us to test drive even though we were just looking around. Highly recommend!
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September 2021 by Miranda Reindl
Got an instant appraisal online for my car. Was texted by a salesman, told him I was not interested in the offer. He said to come in anyways and he'd see if they could work something out.Drove to Anchorage from Big Lake to receive the same damn offer. Waste of my time.
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September 2021 by Adam Evans
Very pleased with the whole process of buying a vehicle here, Garrett and Hayden did an awesome job finding us the right car. Looking forward to working with them again in the near future
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September 2021 by Jaylene
Great experience, worked with Austin Betts and let me tell you he was very kind , helpful and gave off good vibes. when looking for a vehicle I definitely recommend working him. Made our experience a 100x better. Especially with the little ones we had, it didn’t feel like a hassle with him so we really do appreciate that. Hopefully we’ll work with him again soon.
