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June 2024 by Amy Newman
I called Kirby Sales to see if they had a belt replacement for my (non-Kirby) vacuum. They did not, but he referred me to three local places that might, and I was able to get the piece locally rather than order it off Amazon. They will be the first place I turn in the future for my vacuum needs.
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March 2024 by Bruce Prehn
Ok, just stop in at my favorite Kirby store talking to Gary, everything and anything you need for kirby, you come here and they will set you up. I've been coming here over 25 years and just love it. I will never get rid of my kirby thinking that getting buried with it nineteen sixty one and still kicking..
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August 2023 by Thecla Greenlee
They had the part we needed. Only thing needed update on maps was the hours of operation.
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February 2023 by Jessica Dias
Thank you for the fast and great service! Highly recommend Kirby Sales & Service, friendly staff and owner!!
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January 2022 by Brian J. Sledgister
Excellent and friendly service. Gary is a very knowledgeable and professional. don't hesitate to purchase a kirby or bring yours in for service!
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November 2020 by Ashley Kampsen
Made my 20 year old vacuum operate like it was new. Quick turn around (1-2 days), and better than expected results.Very happy, highly recommend.
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August 2020 by Pamela LaPlante
Honest and dependable company to do business.
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September 2019 by Regina Green
Awesome service! My vacuum stopped working and they fixed it and turned it up and it’s good as new I love my Kirby!
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September 2018 by Nicholas Conrad
Extremely helpful staff, very knowledgeable and full of recommendations. We came in to buy an upholstery brush and the salesman tried to talk us out of buying it, saying we could do the same thing with a rag and elbow grease. We ended up buying a whole hose kit (with the upholstery brush) and some shampoo, and he threw in bag fresheners for us for free.
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September 2018 by T Wood
1/2 Star!!!!!
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September 2017 by Leticia Chang
I have had my Kirby for over 4 years now and have never had it serviced. It's been acting up, smelling funny, and not running smoothly at all so I figured it was time for me to bring it in and do a service check on it. I was expecting the 'doctors' visit for my Kirby to take at least a few hours and be $150 or so which was reasonable to me as it is an expensive machine that should be serviced more than once every 4 years.
We bring the Kirby into Kirby Co, let the gentleman at the counter know what our issues were with the Kirby. He took it back, cleaned it off of years worth of long hairs wound onto the roller, changed a couple things out, and gave us back the vacuum within 20 minutes. It was good as new and we only paid a very very minimal amount for his time.
This is a business I absolutely would trust to come back to. Someone who is willing to fix and address your issues and be more than reasonable in their rates is someone who will always win my business.
