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March 2024 by Tashina Duttle
These guys always take really good care of us and do a great job.
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April 2023 by Ron Lanfell
Went for a reset on the auto start and lasted only 3 starts. Come to find out I have Bad door switch
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December 2022 by MICHAEL CROSS
Ordered some expensive seat covers knew there was going to be some wait time but it’s well over weeks after they were supposed to come in. No communication and sales staff is never in the building or return calls.
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December 2022 by Jennifer Koskela
This was on the first vehicle I brought up there.** Was given information on pricing before anything was done. Fixed what needed to be fixed and for a very reasonable price. Will be back tomorrow with another vehicle that needs some TLCTook in the second vehicle totally different experience. No pricing- HUGE BILL, THOUSANDS of $$$ absolutely no customer service. Misplaced my vehicle and told me that I parked it at the wrong place. I was going to let it go but now the 30 month warranty is being scrutinized. I am so done. STAY SO FAR AWAY FROM THIS COMPANY.Service: Electrical
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December 2022 by Joanne B.
I have been to MGM automotive twice and both times have been an excellent experience. Lost the key fob to an old Autostart. This was the only place that did not just default to buying a whole new system, but had an older model fob that they sold and programmed for me. Several years later now, all had been working fine but started idling for only a couple minutes. Couldn't find the owners manual online so swung buy the shop and they kindly took the time to reprogram with no charge. Happy and on my way in a nicely warmed up car!
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October 2022 by Noel C.
The worst customer service ever. Did an appointment after they confirm they have the part I need, and on the appointment day after waiting for 30 minutes they told me they did not have that part.
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October 2022 by Spike Lasky
Had my oil change done and added l.e.d. Replacement Headlight Bulbs to my 2021 F-350 Powerstroke, dealership couldn’t get me in for oil change for 3 weeks, and I wanted Amsoil, dealer didn’t provide it. Spike at MGM really knows his diesels, I would use MGM know for all my automotive repair & accessory needs. New bedcover is next !!!Services: Oil change
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October 2022 by J B.
Bad business practice, beware be warned. bad customer service. The son and needs a lesson in manners, unfortunately I came in uniform.
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August 2022 by Nicole
Wonderful, attentive staff. Very friendly and helpful. I'll definitely be back.
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January 2022 by Ray Welcome
Wouldn't recommend, poor quality brought in a vehicle to get a leak fixed and not even a month later it's spewing coolant on top of the engine block and most recent vehicle I had fixed also has awful quality of work had shocks replaced but every bump you hit you can hear something clunking and especially another coolant issue first day I drove it around and checked fluids cause I question everyone's quality of work and had to put in half a gallon of coolant even though the whole coolant system shouldn't have any issues. Friendly people tho but that's pretty much it
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November 2021 by Mariah Trotter
If you plan on getting your auto start fixed for the 3rd time already, don't bring it back to this shop. Super unprofessional with consideration for time and minimal effort to get tasks done. Dropped a truck off at 8:30am and it took them 8 hours to get started on it
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October 2021 by Christopher Wade
Best audio. alarm, and many other services shop in town. Mike and crew are the best.
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September 2021 by Stacey T Gaisoa
Good friendly people. Mike Sr Kelly and spike took care of me and my vehicle. The technicians knows what they're doing It only took 2 days for my auto start to be installed. I would recommend MGM if your looking for good reliable source.
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May 2021 by Darrell Evans
I had originally recommended MGM to my family, friends, and coworkers.I will now recommend that no one give any business to this company ever again.I originally had a remote start installed on my truck about 20 years ago, when MGM was located off Arctic Spur (I believe). I have always been happy with the remote start.So when my in-laws needed a remote start on their car a couple years ago, I went to MGM at their current location on Commercial Drive. (I’m still not sure if it is the same owner from 20 years ago).Mike Lasky, the current owner talks a good game about great services, cost savings, etc. So over the next couple of years, I had new headlights installed in two of my vehicles, and then even mechanical work completed on both vehicles because Lasky bragged about the abilities of his mechanic, and again the savings he would provide.When receiving the bills, I didn’t see any savings. We spent thousands of dollars on services.I have since had to spend thousands more at another shop to fix what Lasky’s mechanic supposedly fixed.The aftermarket headlights leaked, allowing moisture inside and causing them to fog. I took my truck back once. They kept it overnight while they supposedly repaired the headlights. Once again this last winter, one of the headlights had standing water inside and was completely fogged up. Upon closer inspection, I found that MGM had broken a piece off the top corner of the lens, allowing water to run inside. They had obviously put a little silicone around the edges and called it good. (All of this required two days, because they needed to dry out the headlight and allow the sealer to cure).I tried to call Lasky the other day. I was advised he was “on the phone,” and would be for quite a while. This appears to be something Lasky tells his receptionist to say, because he’s seems to be on the phone every time I call. I said I would hold for him, which I did for a long time. After several minutes of waiting, the receptionist came back on to say Lasky would be even longer and need to call me back. Not surprising, he never called me, which he has done before as well. I wanted to find out what the product warranty on my headlights was, because I don’t feel that headlights that cost me several hundreds of dollars should have ever leaked when brand new. (Not to mention the installers of these headlights then broke one while supposedly resealing it, still did not fix it, and never told me, the customer that they had broken the headlight.I removed my own headlight at home, used a sealant other than silicone that will hold up better, and filled in the broken corner. (All things that MGM could have done had they taken some care in the product they provide).This has been a hard lesson learned, and has cost me thousands of dollars. (I know of at least one friend that had the same issues with them over aftermarket headlights).I will discourage anyone from using this business.The services provided have been disappointing, and the customer service is horrible.Addition to this review:MGM finally made this right. Although the new lights they offered did not fit my truck, they replaced the leaking lights with new OEM lights for my truck, with a higher quality light output than the original lenses.They also upgraded my light bulbs, so when its all said and done, they made this as right as they could make it.
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March 2021 by Falko
I had an auto start and alarm installed but had to return for further work. Mike took excellent care of me and my vehicle. The company is very professional, clean, knowledgeable and courteous. I would recommend MGM Vehicle Services for all your automotive needs.
