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December 2023 by Dennis Shinn
Thomas was ‘top notch’ all the way on his install and setup. Friendly, courteous, very knowledgeable, professional, but most importantly helpful.
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December 2023 by 123 eleventyseven
Darrick was on time if not earlier than expected, to install the dish on the roof, was kind and courteous, Great technician. Worked while it was snowing, did an excellent job. Let me emphasize that he worked in snowy conditions on a roof. Great job and thank you! What’s a streaming service? When you have workers and customer service like that. Thanks again!
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November 2023 by Jerilyn Krause
Myron has been the best technician I’ve ever had! Helped me with literally every tech problem I have. He’s truly a great asset for you company! Do whatever you need to do to keep him!
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November 2023 by Shani Armitstead
The technician Renee was very professional, friendly and informative about what he was doing and what I could do to improve my service in this remote location. So happy to finally be able to get on the Internet and have high-speed Internet. It works really fast. We are very very happy with star link.
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November 2023 by Lori Ledea
Moved to Alaska to help my elderly father. He was having problems with his cable and had questions about extending his internet coverage and Mike came out. What an absolute pleasure to deal with. He was the most knowledgeable and helpful gentleman. I have come across in quite a while. When we encountered a problem, he stayed to fix it until we were satisfied. I cannot say enough wonderful things about him. Very knowledgeable, polite, professional would recommend him 100 times over.
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November 2023 by Mike Gossman
The customer service representatives are incredibly helpful and will work with you through the most difficult things. The technicians know the ins and outs of all the equipment and provide excellent service. The in house coordinators are top notch and are fast and polite.This is coming from a guy that is super critical of every business because i am jaded from years in customer service. A three month fiasco was fixed in less than 8 hours.
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November 2023 by Linda
Troy was the technical guy that came to our rescue today. He assessed the problem and fixed it within half an hour. He had to climb on our roof which has over three feet of snow. Very efficient and knowledgeable.
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October 2023 by Alex Rosales
Got them to come out to put my starlink up. I dont do well with heights is the only reason I didnt go up myself. Mentioned that on the initial call. Tech showed up early... without calling. He was not interested in mounting based off of usability and refused to get on the roof. I now have a Dishy McFlatface installed with a sweet view of the side of mine and my neighbors house. Thanks for taking my money Microcom. You are on par with all of the other telecommunications companies up here.
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October 2023 by A Kaiser
Devin and Troy were excellent. Super fast, professional, and explained everything they were installing for our Starlink mount and mesh routers. Really appreciated their fast response and help. Would enthusiastically recommend.
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August 2023 by colby josh
Fast, reliable and worth every penny. I’m satisfied with the results and the time it took to get to my destination! Thank you Microcom for making it possible for the quality of life to grow in my household. This wasn’t a mistake
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August 2023 by Dale Herron
When I purchased a star link kit, they did not say anything about the $35 warehouse fee. I saw the bank charge email after I paid for it.Then when I was setting up the account the later, I found out the next upgrade dish kit was 40% off! The people I talked too where friendly, though.
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July 2023 by NateVanessa Menah
Myron & Robert were extremely professional, friendly, prompt, & informative with the installation of our Starlink kit. They didn’t hesitate to answer all (& I had MANY) the questions I had!
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July 2023 by June Shupe
Myron did an amazing job setting me up with Starlink, he made it happen when we thought it was impossible! Thanks to him he's the best technician we've ever had! We definitely recommend him!
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July 2023 by Michele Hancock
Rene's work to get my DISH back up was nothing less than 100 percent perfection. His knowledge, tenacity, patience and courtesy could not have been better or more professional. How refreshing to encounter a person who clearly cares about the quality of his work.
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July 2023 by Gina Motoyama
Devin was a great technician and incredibly helpful in getting the Dish back up and running better than ever. He was very polite and considerate and did a great job.
