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November 2023 by Michele Shelley
The service was great! and the manager was awesome at explaining the current state of my vehicle. This also helped me to learn about the faults & incomplete work that had been done by their competitor "Meineke-Tudor." Thanks Midas for not only standing by your work, but for being honest to your customers.!Service: Vehicle Inspection
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November 2023 by John Sparks
Online shows you can set an appointment but that is not correct. Don’t worry about appointments, they say over the phone first come first serve. At least update site to say first come first serve. Be honest in advertising.
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October 2023 by Brandi G.
Husband brought his truck in for his breaks and tire change about 3 months ago. They did fine on the breaks but while they had possession of the truck damaged a rim and a couple of hub caps. They were upfront about it and said they would replace them which we appreciated. Fast forward 3 months the rim has been "on order" with Ford and still nothing. When we call in for updates all the manager can say is I called Ford and left a message nothing else I can do. At this point I don't think they plan of fixing the damage they caused which is extremely disappointing!
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August 2023 by D S
Steve is the best! Quick, honest, and affordable establishment and these guys truly seem to care about my safety on the road without pushing unnecessary services. I will be back!
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August 2023 by Andrew Costanios
Very informative on a few things I needed to get addressed for a safe drive. Replaced my rotors and brake pads in a timely manner. Great work
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August 2023 by Katt Gerharz
Ive been coming here for years with all my vehicles. They take care of my dad and I very well.Highly recommended!
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August 2023 by M Y
The fat dude at the front likes the disrespect customers and over charge for your service. Don’t go here. You’re better off going to your high end service shop because Midas charges the damn same.
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July 2023 by Norman Tweet
They're a first come, first served sort of business that doesn't do appointments. The upside is that they can sometimes do things right away (especially if you arrive right at opening time). However the customer service and quality of work is suspect. I'd recommend having a more dedicated garage do major work and only come here for things like oil or tire changes- or vehicle inspections, which is what I did.
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June 2023 by Billybanana 7
DO NOT GO HERE!!! Absolutely terrible place. I went to get an alignment service done here since they said they would be able to today, and left my car there. After a little bit they called me and said that the newly installed car parts were loose, and that they would have to tighten it. No problem, I let them do that and after a little bit they call me again and said that they cannot perform the alignment for my car due to a "leak" and an "old car part" not letting them. I came to pick my car up and they said they would still charge me $200 for the tightening. They also would not give my keys back until I paid for it. I overheard another person complaining with the mechanic about how they were trying to charge her around $500 for simple repairs like replacing a wire or two that she didn't need. I then took my car to the mechanic whom I've known for 15+ years who couldn't do the alignment due to booking, but said he would be able to see why this terrible company charged me $200. He checked the work done and showed me that everything that he had done on the car was perfectly fine, and that Midas was lying. There is proof as the mechanic I go to generally has markings that he leaves on the work he's done as proof He then called up this disgusting place and spoke with a person named Steve about the service they did to my car. He directly asked him what was wrong with my car that caused them to charge me $200, and all the guy responded with was: "I don't have to explain anything to you, f**k you", and then he hung up the phone on my mechanic. NEVER GO HERE! This place is just a big scam to make money. I will be sure to tell anyone I know to avoid this place, and for them to leave their honest opinions here like I did. Get your work done somewhere else!Services: General repairs & maintenance
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June 2023 by Kassandra Malpica
It wasn’t a great experience. They worked on my car and I left with the check engine sign still on. I spoke to them about it and they wanted to charge another diagnostic fee. Later on, I brought my car in and they said I needed a whole new engine for about the same price as my car. I took it to another mechanic and it turned out that it wasn’t even an engine problem. I tried giving this place a chance but it wasn’t worth it..
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June 2023 by Ashley Ivanoff
I stopped by and asked if they could look at my vehicle because it was stalling. They took it in for two days. Then they charged me 250$ for diagnostics and said that my alternator, battery and belt went bad. I got them all replaced which was an extra 700$ and my car is still stalling. I felt like it was a big waste of time and money I don’t recommend coming to this place.
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April 2023 by Moe Davis
Independently owned franchise trying to rob people of their money. Went for an oil change and they told me I needed to have my axles rebuilt. Knowing this was false, I declined. Came back for another oil change and they didn’t mention anything about my axles, hmmm. If my axles were bad before, wouldn’t they still be bad? … This time, instead, they told me I had a broken motor mount. Again, I declined and took it to another shop and asked their opinion… My motor mount was in perfect condition… Also, during last visit I asked them to replace the windshield wipers. They charged me $156… I might die tomorrow, but I wasn’t born yesterday! Was happy just getting basic oil changes here but now I won’t even be going back for that.
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March 2023 by Gwen Chickalusion
I loved the honesty of Steve.He let me know that they could fix my problem but it wouldn't be very feasible to change the engine and then have something else break.I knew that car was going to be out of commission soonService: Auto engine diagnostic
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February 2023 by Nyk Starr
Diagnosed the heater blower fan and resistor weren't working.Got blower motor and resistor changed. There was an issue with the new blower motor and they replaced the new faulty one with a new one and my heat now works perfectly! Thank you for taking the time and being patient with someone who doesn't understand cars!
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January 2023 by Samuel Abney
I was so thankful they got me in and checked out. Their work is so hard right now. Everything I wanted to happen did. Midas in Anchorage in general has been a huge blessing this year. This last appointment on Old Seward was no exception.Service: Wheel alignment
