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November 2023 by Andrew Toth
Been bringing my vehicles to Moore and Sons since the 90s. They have always been honest, professional and courteous. They've gone above and beyond all these years to help out our family.
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November 2023 by Jaxx T
The Best!I’ve been taking my personal and business vehicles - & referring friends and family to Moore’s for a couple decades now! Honesty is paramount when dealing with mechanics working on today’s vehicles and the lack of customer knowledge is more significant than ever. Jim and Jeff have always been able to get my rig in the shop, diagnose it and give me a fair estimate for the fix.You can pay a little less but you’re gonna end up paying more in the end when you end up at Moore’s for a real fix!Thanks guys!!
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October 2023 by R N
Very expensive, go elsewhere for the same service and pay less. Example oil changes.
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August 2023 by Jonathan L.
This shop handles a huge work load and I've always found them to be fast and efficient. Been using them exclusively for 10+ years. I recommend them to everyone.
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July 2023 by Terry Tautalafua
I scheduled a diagnostic on my car. i explain what’s going on with my car jim says drop it off anytime 2 mondays from today. he also says it’s good to drive there. monday 1pm i drive it to the shop and they said it’s to late. i explain they said anytime on the phone. jim says anytime means between 9-10 come back wednesday at 9am. by the time i get home my car won’t even stay started anymore. (guess it wasn’t safe to drive there thanks jim) wednesday 8:40am i try to start my car won’t start. i call jim and explain i need to tow it but it will probably be an hour so i will be a little late. he says well good thing you didn’t come because we can’t get you on today call back friday 7:30am. i call back 7:30 friday and he says nope can’t get you in call back wednesday. now it’s been 3 weeks no car with 3 kids and my car is worse all because i listened to them.
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June 2023 by Mariah Vreeman
Heard some clunking going on on my front left Wheel base on a Monday. Wasn't sure what it was, but sounded like the Bushing on the wheel base was broken. Called my dealership and they wanted $250 just to look at it! What in the world? Called Moore n Sons immediately and they told me to bring it in first thing in the morning Wednesday and they'd take a look at it and let me know whats going on and what they could do about it.Went and dropped my car off wednesday morning, there was a line out the door already, so I didn't think they would be able to get to my car. I got a call at 4pm telling me it was my Sway bar links that were broken and that they could have it fixed by 5. Sure enough my car was all put back together and ready for pick up!! impressive. Will definitely go back for any auto related incidents in the future with any of my vehicles. Reasonable prices, and good people.only Con- They picked on my Dallas Cowboys. But I'm use to it. lolService: General repairs & maintenance
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June 2023 by Gary B.
I went I to this place for an oil change. After driving half way across Alaska I noticed my car smoking. Upon further I section, the man working g on my car forgot to put back on the oil cap of all things!! Very unprofessional al and I had to come out the pocket $40 to replace it which cost more than the oil change itself! Extremely disappointed. Then I call him up and refuses to return my calls. I have every right mind to file a small claims on Him and his business and make his credit score suffer for this outrage!!
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April 2023 by Katherine Brown
They were thorough and did a great job
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March 2023 by Delmar P.
I took my GMC 2500 for an alternator job. I was impressed with how quickly they got to my truck. Great bunch of guys over there. Thank you
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February 2023 by (inactive)Mikaela Guerry
Friendly on the phone and in person! Very knowledgeable consulting phone call to help determine what may need to be done. Easy to schedule oil changes, affordable prices. Always had great experiences.
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January 2023 by Mikaela Guerry
Friendly on the phone and in person! Very knowledgeable consulting phone call to help determine what may need to be done. Easy to schedule oil changes, affordable prices. Always had great experiences.
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December 2022 by Justin Lane
Had brake pads and rotors replaced on vehicle. Picked up vehicle after they were already closed. They weren't finished with it until after closing. Minutes after leaving their shop had smoke coming out of one of the brake calipers. Called back first thing on the next business day and was told they couldn't look at it for a few days. A few days later called an hour after opening to confirm they could look at my vehicle on that day and was informed they couldn't look at it on that day since they were busy. Was told to call back later and see if they could schedule me for another day. Not sure why they want someone to make an appointment if the appointment isn't really holding you a spot for your vehicle to get looked at? Ended up having it towed to another shop to have it looked at because I couldn't wait more than a week without a vehicle. Had they road tested the vehicle after they installed new pads and rotors they would have noticed one of the calipers had seized up. I'm sure they don't care about this review because they are a very busy shop. The person I spoke with could not have cared less about the fact that they had worked on it and it wasn't functioning as soon as I left their shop. $1600 later another shop fixed it. I would not recommend this business.
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November 2022 by Dillon Patterson
The gist of it is that these people are not honest. They charged me $200 more than their original quote, then acted like I just made the quote up myself. They also had no record of my appointment when I got there (the guy at the counter said appointments are all in his head). Ultimately I had to wait a week longer than expected to pick the car up because they failed to order parts ahead of time. They are also extremely rude and unprofessional. I’d give them no stars if it were an option.
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October 2022 by John and Molly Williamson
Never been told we are busy for the next 2 weeks by them! Always took me in to fix my Navigator when I called them, same day service!
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September 2022 by J Kevin Redmond
The new set of Yokohama tires recommended by Moore & Son's for my full size SUV made a huge difference in ride and comfort. The ride is smoother and quieter; the tread performs great on wet pavement; and the tires were in stock so I didn't have to wait.Service: Tires
